BG: I work at a small cinema that runs all week during school holidays and weekends-only the rest of the time. We're just coming to the end of our busy summer holiday period. Because of the nature of the hours, nobody has a set day or time for shifts, we submit our availability in advance and then the rosters are put up about a fortnight or a week before. We don't have to negotiate time off with our supervisor, only mark it off on our availability sheet or give them at least two weeks notice. We can also swap shifts if we have something sudden come up. We can't work too many hours in a given week, forty two hours seems to be the absolute maximum.
We were asked to submit a timesheet before the holidays, and then a new one to cover the weeks ahead just recently. On both timesheets we had to fill in next week from 27/1 - 02/02. I have a week long computer course booked for that week, so on both timesheets I marked myself as unavailable. You can guess what happened next. End BG
On the latest roster I have been scheduled for five shifts that week. When I saw it, I freaked out and immediately texted my manager, alerting him to the fact that I had taken this time off. He texted me back saying that he was sorry, he had gone by the old availability sheet, (the one that I had also marked myself as unavailable on (?)) and that when he was back in the office, he would assist me in finding people to cover the shifts.
So far I've rung around and got 3 of the 5 shifts covered, but there are two that I haven't had any luck with. Either people are unable to cover that shift, or they have too many hours already. I'll be seeing the manager in person over the next two days, so what's the best way to tell him I'm sorry but I can't find anyone else to do these shifts and I certainly can't work them myself.