I am A N N O Y E D and I'm hoping I can phrase things firmly but politely to extricate myself from this situation.
Here's the issue: I finished my graduate degree in December, now I am taking another few classes at the same university to add another endorsement to my license. The school I attend is a private university but until this point I have found it to be money well spent. Some classes are all online, some all in person, some are a hybrid. Both classes this semester are in person, three hours one day a week. My first class is from 4pm-6:50pm and the next class is from 7pm-9:50pm. Same campus, and this way I knock it all out in one night.
My 4pm class is awesome, the instructor is killing it. My 7pm class is where I'm having the issues. The instructor (Dr. Flake) announced the first night of class she would be canceling four of our classes right out of the gate due to "previous commitments" she has. Dr. Flake told us that she is allowed to cancel a maximum of three, so the fourth cancellation would be made up through a community-based instruction (basically touring a facility that relates to our coursework) on a Monday at 9am. Most of us in the class work for the same school district, so Dr. Flake picked the Monday of our scheduled spring break. Many people stated that this doesn't work for them, Dr. Flake replied that in order to make up this class, they will be required to write a paper.
That struck me as unfair, but I wasn't going to argue the point in class.
Dr. Flake also stated that she feels the 7pm start time is too late, because "then we'll be in class until 10pm!" (well yes, that's the time we signed up for). So in polling the members of the class, she discovered that out of 30 of us, about 25 have the same 4pm class (NOT my 4pm class, I'm one of five who are either in a different 4pm class OR do not have a 4pm class). So Dr. Flake announced that class will start at 6:30pm from here on out, and if you're late who cares, but the instructor that the majority of people have has agreed to "work with" her and end the class in time for Dr. Flake's to start at 6:30. So during the second week of class, I walked in at 6:55 and the class was already in full swing. Awkward, embarrassing, and I missed 25 minutes of the lecture. So did four other people.
Today I received an email from Dr. Flake stating that next Wednesday's class is being moved to another location (about 20 minutes from the campus) and will begin at 5pm instead of 6:50. I emailed her back and let her know I have a class at 4pm so "that will not be possible." She replied, "The Muffy class is canceled next week," with the "Muffy" class being the 4pm the majority of my classmates have. I replied to tell her that class is NOT my 4pm class, now she wants to know, "What is your class and who is your instructor? I will email him/her."
Uh, no. I have stopped replying at this point and I am going to email my advisor. So, sorry about the lengthy background, here is the email I am working on:
Dear Dr. Advisor,
I am having some trouble adjusting to the cancellations and class time fluctuations in my SPED588 class. Dr. Flake has canceled four class meetings, with one cancellation requiring our attendance at a make-up session outside of normal class hours. She has also decreed that class will start 30 minutes earlier than the scheduled time, causing those of us who cannot leave our 4pm classes early to be late and miss instruction. Finally, she has moved next week's class to another location and decided that it will start at 5pm. When I explained to her that this is not possible for me due to my SECD541 class, her reply was to ask for the name of my instructor so she can speak with him.
Up until this point, I have felt that the considerable tuition I pay at (institution) is money well spent. However, I am not okay with paying for a class that I cannot attend due to the instructor's continuing decisions to deviate from the schedule I signed up for. If I have to drop the class at this point, I feel a full refund is fair. I am also open to taking another class in this area beginning with the March sessions. Please let me know how we can resolve this.
So, I don't want to be a brat but I'm angry that I'm paying for this class. I feel like this is an extreme circumstance where exceptions to their normal add/drop and refund policies should be made. Am I expressing this appropriately?