Also, you might be overlooking some of the problems with ensuring everyone is included. I assume that this email comes at the end of the day--is that correct? If they sort through the day's photos after daycare, it might take 2 minutes to realize one kid got left out, but if the kids are already gone, there's no way to "fix" it. They would either have to send out photos without that kid, or send no photos at all. It's entirely possible that the person sorting through photos realized he was omitted and had already made a mental note to snap a few pics the next day. OTOH, checking during the day that they had photos of every kid would take someone's time away from the kids. If it continued for several days with no photos, then I think it would be reasonable to email telling them that you really love being able to see him happy and participating and asking if they could please snap a photo of him next time since he hasn't appeared the last few days.
The email comes from the receptionist (because she has the group distribution list for parents for each room) so she sends it out anytime between 3pm and 6pm depending on the day and how busy she is out the front. There is a camera in each room, and 4 teachers in each room. During the day anytime the kids are doing an activity, or even just playing (they do a lot of free play), they'll grab the camera and go around taking snapshots, some individual and some group. As early as when I'm doing drop-off they'll be grabbing the camera and taking photos. They put most of the book together at lunchtime so most photos come from the morning, but sometimes add in some extra from the afternoon. Back when DS was still breastfed I used to go in and lunchtime and sit in the room to feed him, and they'd be working on the book then and chat to me while they do it (not relevant, but it's just how I know the process so well!).
I'm reminded a little of the candy jar thread. This is a nice little extra that your daycare centre is providing and you're complaining that they're doing it wrong. I think it would be nice of you to give them a light, sorry I was a bit silly, apology.
That's an interesting perspective - all of my friends children are in different daycare centres (different brands, philosophies, locations) and they all
get a daily email with photos of the kids and telling them what they've been doing. The exact style and content vary, of course. I believe they do keep some paper records in the room as well on the kids, but I've never seen them. The book tells us what activities the children have done today and pictures of them engaging in those activities, the email also tells us what lunch was served. Is the email book an Australian thing?? (Actually somewhat related, one of my friend's daughter just started daycare at a different centre and is really, really struggling with separation anxiety - she literally cries all day - and my friend said to me a couple of weeks ago "You know it's not been a good day when there's no picture of your child in the email!" Because in her case, her child was crying so much that she didn't participate in any activities and wasn't playing at all, she just sat and cried all day. She wasn't upset about her child not being in the pictures, because she knew why and was dealing with a much bigger problem, but clearly she thought it was an abnormal thing for a child not to be included!)