I'm having a big problem with this with my bank. They keep sending personal and sensitive financial information to one of my rental homes. They have that address because they financed that rental property. They have ALWAYS known it was a rental property, that we don't live there and never have. They just keep mixing the addresses up and I'm pretty fed up. My renter just handed me my debit card...good thing she is trustworthy.
I don't understand why this is so complicated.
Frustrating. I think different departments of the same companies don't always get the memo. I changed my address with my bank, but some of my mail from them still went to the old address, and some went to the new address. I got fed up and called some central number and told them I wanted ALL my mail from ALL departments sent to the new address. It solved the problem, but you'd think they'd have some central system where changes of address go.
And when I moved away, then returned to this city, I moved in temporarily with my mother. So for my doctor's office, I gave them the home phone number for my mother's address. I quickly learned that was a mistake, as my mother is incapable of simply taking messages and passing them on without involving herself ("Oh, she can't have made that appointment. Raintree is doing X tomorrow.") Or they'd leave messages on the home answering machine telling me to come in for my test results, and my mother would ask me, worriedly, what tests were being done. So I updated my phone number with the doctor's office to my cell phone number. They still called the home phone number. I told them to remove that number; I wanted to be called on my cell. That didn't work; they simply put a notation that I had a second phone number (my cell) and continued to call my mother's number. Then, I moved out of my mother's home completely, and did not get a land line. Next time I went in, I was asked, "Is your number still (mother's number)?" I said no, that is my mother's number. MY number was (my cell number)." "Oh, we already have that down as your secondary number. So you want us to call your cell first?" It really took about three or four tries to get them to understand that (mother's number) wasn't my number. It was not my number, so please eliminate it. I wanted it removed from their system. I wanted them to forget they'd ever had that number, period. How hard is that to understand?