One of my friends works in tech support for a small computer company, and has to take a lot of annoying calls. After a 20-minute battle with a woman who refused to do anything except demand he drive out there and fix her computer, he finally got her to reboot and it fixed the problem. He was joking with his supervisor (the other person in the office) about her belligerence when he got the next call - the same lady:
Friend: Good afternoon, Yadda Yadda tech support, this is Jonas. How may I help you?
Woman: I need to complain about the rude, unhelpful young man I just spoke to, named Jonas. [Insert five-minute rant on how awful he was here.] Please pass that on to your supervisor.
Friend: Will do. Good day, ma'am!
Since his "supervisor" was right there, he was able to say "She called to complain about me" and they both laughed it off. But honestly, he just said he was Jonas, and she just got off the phone with him two minutes earlier! Why did she think complaining to him about himself would help?