My goodness! What a lovely work of art. I have never seen anything like it in my life. I didn't know menorahs could look like anything like the ones you see on television. I have real tears in my eyes thinking that it got broken, especially by DQ.
You have wonderful taste.
Anyways, the fact that she dropped it "a few times" is highly suspect. I am a middle aged lady and I recently managed to carry a UPS package containing a large,metal, fully loaded toolbox into my house and down the basement stairs without damaging it or killing myself. I didn't even drop it once.
Plus, a reasonably prudent person would assume that a valuable glass art object would be packaged to within an inch of it's life.
When you contact the HOA, be sure to specify it's a FOUR HUNDRED DOLLAR item.
You really need to get a restraining order.