I have a good friend and co-worker who is working at a customer site several states away. Another co-worker, whom many people have had problems with, is also there. My friend is a very calm person, it takes a lot too upset her. I know that she has been annoyed with the problem co-worker before, but it was never a big enough deal for her to do anything about it.
Talked to my friend last week, and she is so worked up over the situation she's already decided that she won't be going back after her 1 month committment. Problem co-worker has been putting her down, insulting her in front of the customer, and just being argumentative about everything. Problem co-worker even tried to argue with my friend about what kind of car my friend drove. Problem co-worker also volunteered my friend, who is pregnant, to take everyone to a smoky bar and act as their designated driver...without asking my friend first.
The other problem is, my friend does not have access to a private phone or her e-mail while she is working...customer site rules. Because of this she hasn't been able to report to our manager what is going on. She also feels that it is too important to handle over e-mail. I suggested that she keep a list of all the instances, particularly those that happen in front of the customer. Being in a customer driven industry, that has a lot more importance in our managers eyes. She still has another 2 weeks before she'll be home.
My question is, should I say something our manager? Not the details, but maybe that my friend is having some issues with problem co-worker, so that our manager could maybe arrange a private phone call.