Author Topic: Another Day, Another Mob Scene, Another Lockdown (sort of an update)  (Read 4194 times)

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Chocolate Cake

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Re: Another Day, Another Mob Scene, Another Lockdown (sort of an update)
« Reply #15 on: February 02, 2007, 05:23:48 PM »
It seems to me that, what ever solutions are considered, one plan of action has got to be having a sit down meeting with the police chief.    Perhaps he/she could offer additional solutions, including figuring out how to ensure that your calls receive a more prompt response.

Scritzy

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Re: Another Day, Another Mob Scene, Another Lockdown (sort of an update)
« Reply #16 on: February 02, 2007, 07:30:56 PM »
It all sounds like something out of a bad movie. Yikes!

I hope somehow the good kids band together and keep the bad guys out.

And hugs to you. I think you are a dedicated employee.
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Yarnspinner

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Re: Another Day, Another Mob Scene, Another Lockdown (sort of an update)
« Reply #17 on: February 02, 2007, 10:37:00 PM »
Chocolate Cake--Funny you should mention the chief of police.  The Acting Director meets with him on Monday.

Melodrama--Thanks for the prayers and the kind words.  I'm keeping my fingers crossed.

Housewife--Kitty Such is mostly fine.  There was an issue of bloody spatter on my sheets twice this week and vet is trying to figure out where blood is coming from: there's no problem with urine (Yay!  Urine cultures are expensive!)  or anal impactions (which is the usual problem).  We've both checked her paw pads for cuts...nothing.  So he's going to keep her the weekend to observe.  I'm betting on a healed cut in a paw pad...but since you never know (could be a tooth problem--Kitty Such ain't no spring chicken at 13 plus years) she's spending the weekend.  This is not a bad thing:  I get to wash the carpet tomorrow night and she gets five different people playing with her almost round the clock.

Everyone:  Fingers crossed.  We will be open on Saturday WITH a nice police officer.

And thank you all for your patience.  I know my posts are long and I keep trying to pare them down, but sometimes the anger sweeps me right over the edge and the logorrhea sweeps in.

Chocolate Cake

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Re: Another Day, Another Mob Scene, Another Lockdown (sort of an update)
« Reply #18 on: February 03, 2007, 12:03:17 PM »
Since the computers in your library are the attraction for these kids, it seems to me that if you take away the catalyst, the kids will find something different to do elsewhere.

*  Limit computer usage to school hours only.  Any school aged person coming into the library during school hours, unless accompanied by a parent, will be prohibited from using the computers.   Adult patrons only.  Then, the computers are shut down when school lets out.   

*  Keep computers available but block access to all websites that the kids want to access:  Facebook, Myspace, etc.   If they can't get to the sites, computer access will be no good to them and they'll find something different to do.

*  Put the computers in a locked room and allow access by one person, per computer, (no more than 3 computers in a room) for no longer than 20 minute intervals.    Access to the room must go through a librarian, who holds the keys.  Anyone that fights you at the 20 minute mark will have their computer immediately shut down and will be banned from the room for a length of time (like a month).     Adults may have more time, of course.

Sophia

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Re: Another Day, Another Mob Scene, Another Lockdown (sort of an update)
« Reply #19 on: February 03, 2007, 12:42:51 PM »
This thread has made me love my library even more than I already did.  I hope the security guard will fix the problem. 

Jessie

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Re: Another Day, Another Mob Scene, Another Lockdown (sort of an update)
« Reply #20 on: February 03, 2007, 02:42:28 PM »
Since the computers in your library are the attraction for these kids, it seems to me that if you take away the catalyst, the kids will find something different to do elsewhere.

*  Limit computer usage to school hours only.  Any school aged person coming into the library during school hours, unless accompanied by a parent, will be prohibited from using the computers.   Adult patrons only.  Then, the computers are shut down when school lets out.   

*  Keep computers available but block access to all websites that the kids want to access:  Facebook, Myspace, etc.   If they can't get to the sites, computer access will be no good to them and they'll find something different to do.

*  Put the computers in a locked room and allow access by one person, per computer, (no more than 3 computers in a room) for no longer than 20 minute intervals.    Access to the room must go through a librarian, who holds the keys.  Anyone that fights you at the 20 minute mark will have their computer immediately shut down and will be banned from the room for a length of time (like a month).     Adults may have more time, of course.


But what about kids who need to do homework? Or adults who work during school hours and need to use the computer?

Bethalize

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Re: Another Day, Another Mob Scene, Another Lockdown (sort of an update)
« Reply #21 on: February 03, 2007, 02:56:08 PM »
But what about kids who need to do homework? Or adults who work during school hours and need to use the computer?

It would hopefully be a temporary measure until some semblance of order is found. I faced a similar situation at our youth club. It was solved when the club burned down and closed for a year, so there were new workers and a new location. Hopefully this situation won't need such drastic measures.

Limiting the sites would work. You should be able to see the main areas of traffic and limit them. So you could block out the 'non work' sites for a while. That should change things.

Slartibartfast

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Re: Another Day, Another Mob Scene, Another Lockdown (sort of an update)
« Reply #22 on: February 03, 2007, 05:18:05 PM »
I notice when I limit my computers to "homework or research only" (and I define research VERY broadly) for after-school hours, I almost always have a free computer when someone needs it.  On the other hand, when the use isn't restricted, I have anywhere between four and a dozen teens crowded around each computer, sending each other messages on MySpace (and very rarely any other site) when they could just turn around and say things face to face.

Would you be able to implement this kind of policy, or would it be too difficult to police?  I can see public computers from my desk and there's only two of them, so I can pretty easily tell if someone isn't doing "homework" - although I can see that would be more difficult if there are more computers and you can't see all the screens.  Equally helpful is limiting the computers to "one person per computer" during certain hours - I very rarely have problems with the kids when the rest of them are supposed to sit down and read a magazine until it's their turn :-)

My kids are constantly complaining about how "there's nobody on the computer so can I go on MySpace?" but this has cut down a LOT on the noise in my library, and the kids do have a chance to play around (Saturdays when I'm open and about half an hour after the bus gets here until homework hours kick in).  Plus it's something I can enforce for adults as well - I don't give them special treatment, and most are very understanding about the need to keep things fair.  Of course, most adults are using the computers to check email, job search, look up college courses, look up mortgage rates, etc. - all things I call "research" :-P

ginlyn32

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Re: Another Day, Another Mob Scene, Another Lockdown (sort of an update)
« Reply #23 on: February 03, 2007, 09:16:53 PM »
Why can't the library institute a policy for children which states that no child under the age of 16 will be allowed in the library without an adult? That is what the libraries I have ever been to do. Well...16 is way old..but you said you had problems with 14 yo kids so...

AND you should also start taking pictures of children who have been banned. Have them or their parents fill out a sheet with name and address so you can know who they are if they should try to return.

Your library should also have a JR. Membership where the kids can have access to library materials only if they behave. 3 strikes and they are banned for a year or whatever. They should be signing these agreements before they can be issued cards.

I really feel for you. It's too bad that the one place in town that they can go to might be taken away because of some kids who don't know how to act.

Ginger

PS: The picture taking part would be like being booked at the police station. You know, they take a mug shot and stuff. Then you de-activate their card so if they do slip past security, they wont be able to check any materials out.

« Last Edit: February 03, 2007, 09:32:31 PM by ginlyn32 »
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ginlyn32

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Re: Another Day, Another Mob Scene, Another Lockdown (sort of an update)
« Reply #24 on: February 03, 2007, 09:37:11 PM »
Computer issues:

You can block the sites that the teens go to like MySpace and whatnot. Emphasize the between the hours of 3:30pm to 5:00 pm that the computers are to be used ONLY for homework or research. Anyone (adult or child) caught using the computers for anything but those two things during that time will be banned from computer use for one month.

At the library where I used to live they had it where the only way you could use the computers was to sign up at the desk and you had to sign a form. You could use the computer for 30 min. No chatrooms. You also had to sign it using your library card. The computer would log off when your time was up. Maybe you could look in to doing that for your library.

Ginger
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Yarnspinner

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Re: Another Day, Another Mob Scene, Another Lockdown (sort of an update)
« Reply #25 on: February 03, 2007, 11:19:18 PM »
Deep breath.

Today was mostly a lovely day.  We had a nice police officer working overtime from opening to closing.  We didn't have to throw anyone out.  Everyone made nice to each other. 

Boss drove me slightly insane having me proofread her letters to the surrounding schools and the police reports.  She doesn't trust her spelling and phrasing.  (Boss and I are friends outside of work--major recipe for disaster.  We were friends before she became my boss...unfortunately, this also means that if everyone on the staff screws up I am the one who gets in trouble.  I may elaborate on this at the end of this post.) 

All the kids who came in were quiet, mostly respectful and didn't laugh at the adults.

We held all our usual Saturday groups.

None of the trouble makers even came near the place.

And fortunately the little trouble maker who jumped on Boss's car was so light weight he didn't leave anything but muddy foot prints behind.

My favorite teenager and her brother and sister showed up so I had a pleasant half hour discussing "House" and the implications of Cuddy's actions for House's future at the hospital.  (Honestly, you would think she and I personally knew these people!)  It really was mostly a nice day.

Re: computer sign ups and limits.  Our policy as per our insane Library Board (never have so many people who know nothing about a subject been gathered together to administer laws upon that subject) is that children nine and up may use the computers without an adult present.  However, state law is that children have to be twelve to be in the library without a guardian.  That law tends to get lip service in our area because some parents can't stay home with their kids and others don't want their kids staying home with them.  We figure it's better for an eight year old to be in the library alone than freezing out on the streets or being home alone and eating rat poison or something.  ::)

OUr board takes the view that ALL computer needs are equal, so we are not allowed to filter anything, prevent people from accessing any sites and so on.  All  we can do is put a lock on computers to prevent people from downloading programs onto our computers.  (This does make sense.  If I had a dime for every time someone walked in with one of those aol free service disks...and tried to install the software on our computers, I could retire and take KittySuch to a nice warm tropical island where they would serve her fat mice daily.)  Our computers are also set up to wipe away anything accessed that day, including Word.  Nothing can be saved to our C drive, so we sell floppies. 

According to Library Policy (as approved by our Board) each patron is allowed three half hour turns each day.  However, each branch tweaks that  policy to suit its clientele and we tweak like crazy.  There are eight computers in the main library (we have, seriously, only one big room that is divided into three sections:  Kids, Adults and computer area, with our tiny reference section floating between the kids' area and the computers) and four laptops that Queen sets up three times a week for the study room (which is our community room--that room serves as the Story Hour Room for me about five times a week, homework room for Queen, Quilter's Club Room twice a month, Free Walk in Clinic Twice weekly, craft room, program room and movie room).  Sorry, I'm giving a tour when I should be explaining the computer list.

Each person signs in (and we've had to get to know faces and names because some kids will try to get three more turns using their "street" name) and they are called when their turn comes up and when their turn is over.  If the homework room isn't open for whatever reason, and kids can prove they are really doing homework and  not e-mailing each other on myspace, they can get extra time each turn.  Like I said: we tweak like crazy.  So if a kid is doing homework or an adult is doing research (as described by Slartibartfast above ;)) they can get maybe up to two or three hours of time for one turn.  If, however, they're just playing Runescape or whatever, then it's only half an hour.  It doesn't jibe with ALA's rules, but ALA doesn't work here.   It seems unfair to remove a kid whose actually writing up a science paper in order to let someone who wants to watch rap videos on youtube get on. 

We are looking into the computer programs that will shut off after a certain amount of time...there's been some success with those downtown, from what I understand.  Unfortunately, further changes to policy have to go to committee and then to the Board for approval.  Empires have been built and destroyed in less time than it takes for them to give their approval on anything.  (This is the group that thought it would be a good idea to close down my branch and a branch about three miles away and relocate both staffs to a new location in the middle of a business complex that would serve neither of the already underserved communities we currently serve.  They were finally talked out of this by the Director.  But it was close...)

Slight Hijack of my own thread:

The only thing that really spoiled the day was...I was late.  I walked in at one minute to the hour.  Boy was behind me.  Boss had walked in two minutes before us.  Boss chastized me for being late and noted that I have been late or, at the very least, not early for several months now.  (I could give a long digression about mental and emotional health here and it would be true, but it is also not relevant.  I am most ashamed of my inability of late to get in on time.  I am struggling to improve my credibility in this area.  What frosts my cupcakes is that when I do leave home with plenty of time to spare inevitably, I am stuck in some kind of messy traffic jam.  Believe it or not, I am six miles and ten minutes from my job, but I have to  leave 30 to 45 minutes early because of the traffic.  There is only one direct route and it's a scary drive.  Still, it's no excuse for being late.)  I will say, though, that I stay late, cut time off my lunch hour and rarely take my allotted breaks. 

Anyway, Boss chewed me out for being late--again.  However, she said nothing to Boy or to Queen who strolled in fifteen minutes late (and does so almost every morning).  I said she was right to give me the lecture, but I would like to see other people disciplined for the same thing--and for worse infractions I do not commit.  Her response: "I'm aware of what they do, but YOU are the professional.  I cannot discipline them if I do not discipline you."  I said "But you DON'T discipline them.  You only discipline me.  Ever.  I get yelled at for things I didn't even do."  "I don't have time for this!  You're the professional and you should do better."

End of conversation.

What she really means is "You are someone I know.  We go on vacations together. You are the same color and race as me and YOU won't go to the union and have me hauled up on charges of racism."  And she's right.  I even understand why she doesn't want to get into battles with the rest of the staff...but...

Like I said, she is perfectly correct to take me to task for my lateness.  But it really chaps my lips that everyone else gets away with murder. 

Ah well,  all that will have blown over by Monday.  I plan to be in an extra half hour early if I can help it.  (I have comp time coming to me and I get to pick up my furbaby from the Kitty Spa and Camp--Yay!)  I plan to be in early ALL THE TIME from now on. 

Any bets on how long it will be before I am in trouble for being in too early?  Technically, according to Library Policy, I'm not even supposed to be in the building alone and unsupervised.  Can't win in this business, not even for losing.  ;D

Thanks for your patience, your suggestions, your kindess and your prayers...all of us, even crabby Boss who claims she doesn't believe--can use 'em.


Chivewarrior

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Re: Another Day, Another Mob Scene, Another Lockdown (sort of an update)
« Reply #26 on: February 04, 2007, 12:20:58 AM »
Does your library system have a HR department you can complain to about the boss's unfair disciplining system? Because that has to be against the rules...

Yarnspinner

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Re: Another Day, Another Mob Scene, Another Lockdown (sort of an update)
« Reply #27 on: February 06, 2007, 08:55:53 PM »
Chive,

I've been meaning to reply to your last message and just haven't had the energy to explain what's on my mind.  After reading what I wrote I thought "Ooh boy, I have to tone these down or people will think my blood pressure is at 199."

We don't have a human relations department.  Although my official capacity is "librarian"  I am employed by the city and I belong to a union that encompasses several departments, including librarians, maintenance workers, payroll workers, various city supervisors and--well, you get the idea.

Could I speak with a union steward?  Sure.  In fact I have, informally--she's another librarian and knows Boss well.  She said to me "Is it worth ending the friendship to get her?"  I allowed that it wasn't.  The way I see it:  Boss is retiring in eight months.  If I start any kind of proceedings, it will just drag on for years.  (No joke--when I started working for the city, oh so many moons ago, another library worker had started proceedings for different reasons.  When it was finally cleared up, the employee had been gone for two years and was working somewhere else.)  There's really no point in me ruining what would amount to five friendships (boss, her family and two other friends who hang out with us), shooting up my blood pressure and adding more tension to an already ghastly situation. 

To be honest, I am a great believer in karma...and I am already seeing some karma coming back to bite the Boss on the butt.   ;D

Thanks for your sympathy, though, and keep thinking good thoughts!