Author Topic: WHY can people not acnowledge when they've failed to respond?  (Read 1314 times)

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dawbs

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WHY can people not acnowledge when they've failed to respond?
« on: February 16, 2007, 01:05:28 AM »
this is more of a vent than anythign else.
and my being here is a fluke because I'm dreadfully busy at work.

This is my "busy season", but that doesn't explain my busy-ness.  What explains my busy-ness is that my job description basically says I "pick up the pieces when other people screw up".  (okay, that's not what it says, but we all know that's what it MEANS)

In early EARLY January, I contacted someone for some information.  This person's job (as it relates to mine) is to provide information--he has a position as the head of a non-profit's state board, and I needed some information from the state level for said non-profit.  The first E-mail I sent said "Hi Mr. X, this is Dawbs from YYYY, I hope your holidays were great, I need some information from you, blah blah blah".  I made the e-mail personable and friendly, but it was less than 5 sentences long.

His response said "Hi Dawbs, it is great to hear from you *let me say all sorts of pointless things and not answer your question* *pointless sentence that vaguely promises to get me the information*"

I waited 24 hours and sent 3 line e-mail:  "Hi Mr X.  While I appreciate your prompt response on the last e-mail, the information I need is Y, and that wasn't addressed in the last communication.  If you could get me that quite soon, it would be appreciated.  thanks, Dawbs"

I waited 24 hours, then re-sent an e-mail and left a voice mail.  Repeat the e-mail/voice-mail routine (with my boss CCed on things so it is clear I'm trying desperately to get this information--and no, I can't go over Mr X's head, he is the head, and he needs to sign off on the info) until....uhm, NOW.

As of tonight, Mr. X finally e-mailed all of the info to my boss.  Boss fwded it to me.
IN his e-mail, he acknowledges he got my many messages [he doesn't say why he IGNORED them] and doesn't address why he is refusing to send ME this information.

*beating head on desk in frustration*

All I really wanted from Mr. X was an e-mail saying "sorry for the delay, here's the info you wanted"...but I don't even have that.  I have NO communication from him, beyond what has been fwded to me by my boss.  If he doesn't want to release info to me, all I ask is that he tell me!


*note for the future, when the boss notices the 50+ hr work week has caused much frustration and sends Dawbs home, where she pours herself a gin & tonic (with very little tonic), that may not be the best time for her to post...it lends itself to gross abuse of the English language and rambling posts--sorry!*

Twik

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Re: WHY can people not acnowledge when they've failed to respond?
« Reply #1 on: February 16, 2007, 07:55:09 AM »
How old is Mr. X? I'm afraid it sounds awfully like "that young slip of a girl keeps trying to get MY valuable information, but I know it should only go to her older, more responsible, MALE superior".
Courage is the magic that turns dreams into reality.

dawbs

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Re: WHY can people not acnowledge when they've failed to respond?
« Reply #2 on: February 16, 2007, 11:31:39 AM »
I'm afraid age might have something to do with it.
I'm approaching 30, but I generally pass for much younger, in spite of my best efforts (I know it's a compliment, but it's also frustrating when people won't take me seriously because they think I'm still a college student).
Mr. X is in his late 50's I would guess.

Mr. X is also a bit flaky, he fits the stereotypes about those in academia and the sciences, so I'm hoping it was merely him having a moment of flakiness.  But I tend to assume those moments are not supposed to last weeks.