I used to sell Scrabble games and accessories and have all sorts of tips and advice on how to improve one's Scrabble strategy. So I'd happily help Jane with that, if I thought that was the problem.
But the thing is, the woman just had a baby!! And no one wants to play Scrabble when they are exhausted and full of hormones.
DH and I love to play Scrabble. We play all the time, and even after 13 years, no two games are alike. But when my babies were that little? Forget it.
What kind of man wakes up the mother of a newborn after she has fallen asleep? If my DH had done that, you'd better believe he would have been crying when I was through with him! *sarcasm/exaggeration, 'kay?*