Author Topic: "I'm never shopping THERE again!" Share your story!  (Read 978565 times)

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siamesecat2965

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #5790 on: April 17, 2014, 03:06:30 PM »
I nearly had a heart attack once when I pumped gas at my grocery store's station and saw my account balance was negative because they'd charged me $99 even though I'd only pumped about $10.  Turns out they do the hold thing, and by the time I got into the store to ask about it, the situation resolved itself and my account was no longer in the red. PHEW!

These and similar stories are why I no longer use my debit card where I can use a credit card instead. It can take longer for the hold to clear on the debit card, and it's my real money that's being held, vs my credit.

Me either. In the past, with my junky car, when I'd rent one to go on trips, I'd put the hold on my credit card, but when I'd return it, and pay, I would then use my debit. This way the hold was on my card (Am Ex, so no limit), and my bank account was ok.

I also refuse to use my debit card online or at any gas station, for the hold issue, but more importantly, if my card were compromised. Eventually, I'd get my money back, but in the meantime, i wouldn't have it. With a credit card, all I've ever done is dispute the charge, and not been out any money at all.

Lorelei_Evil

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #5791 on: April 17, 2014, 06:01:30 PM »
Last month we had to travel out of state.  The day started with a 4 hour flight, followed with 1 1/2 hours of driving.  I also had a 2 hour doctor appointment in the middle.  At the end, we had DD in an evening swim event.  ( the trip was a combined 3 day swim meet for DD and an appointment with a medical specialist for me).  It was a LONG day.

At the swim event, we ended up parking in the lot of a WinCo Foods.  I have never shopped there before, but we needed some stuff for our stay, so I went in after DD swam that night and got what we needed.  I went through the self checkout with my stuff.  It totaled a little over $50.  I got out CC to pay, as we try to when traveling to save our cash for emergencies.  The payment options came up as Cash, Check, Debit, EBT or Other.  So I pressed Other.  Then a box came up that Attendent Has Been Notified to Assist You.

Attendent showed up and asked what the problem was.  I told her I simply trying to pay and wanted to use my CC.  Cue an angry glare from the assistant.

"Wedon't take credit cards here, use a debit card!!!"

I told her I was sorry, I was unaware that the store did not take CC and I did not have a debit card.

"Where is your checkbook?!! Write a check then!!!"

I told her I was from considerably out of state, and before I could ask my DD to run out to the car to ask DH for some cash, the assistant interrupted me with, in a very loud and angry tone,

" We don't take out of state checks!!  You have to pay now!!!  How are you going to pay!!!"

I then told her that if she would give me a moment, I would get the cash.  I apologized again for my unfamiliarity with their store policy, explained again I was from out of state and had never shopped their store before.  By then DD was back with the cash and I paid. We had not held up any other shoppers ( they had tons of lines open, and it took DD about 2 minutes to get the cash).

As we left, assistant called after us..." Next time you know!! You don't come in here if you aren't ready to pay!!!"

I simply replied calmly that we wouldn't ever come in again if she was an example of how they treated their customers.

I would type that up with some dates and locations and send it to corporate.

Otterpop

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #5792 on: April 17, 2014, 09:43:58 PM »
Last month we had to travel out of state.  The day started with a 4 hour flight, followed with 1 1/2 hours of driving.  I also had a 2 hour doctor appointment in the middle.  At the end, we had DD in an evening swim event.  ( the trip was a combined 3 day swim meet for DD and an appointment with a medical specialist for me).  It was a LONG day.

At the swim event, we ended up parking in the lot of a WinCo Foods.  I have never shopped there before, but we needed some stuff for our stay, so I went in after DD swam that night and got what we needed.  I went through the self checkout with my stuff.  It totaled a little over $50.  I got out CC to pay, as we try to when traveling to save our cash for emergencies.  The payment options came up as Cash, Check, Debit, EBT or Other.  So I pressed Other.  Then a box came up that Attendent Has Been Notified to Assist You.

Attendent showed up and asked what the problem was.  I told her I simply trying to pay and wanted to use my CC.  Cue an angry glare from the assistant.

"Wedon't take credit cards here, use a debit card!!!"

I told her I was sorry, I was unaware that the store did not take CC and I did not have a debit card.

"Where is your checkbook?!! Write a check then!!!"

I told her I was from considerably out of state, and before I could ask my DD to run out to the car to ask DH for some cash, the assistant interrupted me with, in a very loud and angry tone,

" We don't take out of state checks!!  You have to pay now!!!  How are you going to pay!!!"

I then told her that if she would give me a moment, I would get the cash.  I apologized again for my unfamiliarity with their store policy, explained again I was from out of state and had never shopped their store before.  By then DD was back with the cash and I paid. We had not held up any other shoppers ( they had tons of lines open, and it took DD about 2 minutes to get the cash).

As we left, assistant called after us..." Next time you know!! You don't come in here if you aren't ready to pay!!!"

I simply replied calmly that we wouldn't ever come in again if she was an example of how they treated their customers.

I would type that up with some dates and locations and send it to corporate.

Absolutely!