I was ticket tearer last night at the theater. Part of the duties with that also involve answering the phone for the theater and answering people's questions about what movies are playing and at what time. However, there were a couple odd calls last night.
1.) Ma'am, I am only a lowly ticket - tearer tonight at the theater. I don't know what other stores are in the mall other than the ones I can see from my ticket box. So, no, I can't tell you if there is a T-Mobile store in the mall, because I can't see it. And, no, I'm not going to go leave the job I'm paid to do to go roam around the mall, looking for a store which may or may not exist and is close to closing time at this point (And there isn't one anyway, which someone could have found out from the online directory of stores in the mall or calling the mall customer service phone line, NOT the number for the blasted movie theater).
2.) Sir, I'm sorry you're upset that I'm not an automated service to tell you movie showings and times. However, I can still tell you those things and, even better, respond to what you are saying! Wait...you're still irritated that you have to talk to a living person? Okay, I'll just turn myself into Hel the Robot from Metropolis. *headdesk*