Speaking of car dealerships, I wanted to share my experience with Nissan although I will definitely shop there again.
I was trading in my car for a smaller, brand new one. When we were finishing up and I was signing everything it was emphasised several times by the sales guy that if we didn't give them nothing but 10's, it was a fail.
I was like, that's a bit harsh isn't it? He said they used to allow a few failures but Nissan is cracking down. The general manager stopped in not long after it and also mentioned the survey. They were pushing hard.
When I got the survey, one of the questions on it was, "Were you pressured to answer this survey in a particular manner?"
I was tempted but I actually liked my experience so I said no. If I'd been honest, though, it would have been yes...