Wow, what's in the water? I have a doctor's office SS from last week too.
My son was in a car accident, the car was totaled, so they have no wheels while they are looking for a new car. My DIL had an prenatal appointment, so I drove the half hour to pick them up, then half hour back to my town, where her doctor is. We had to run an errand on the way, yet still managed to arrive 5 minutes before her appointment time at 4 pm.
A family consisting of mom, dad and very small baby arrive to check in. The receptionist says that their appointment was for 2:30. Mom apologizes and says they had an emergency. Ok, I understand that, especially dealing with a newborn, but then Mr. SS asks if they have any idea how long the wait will be, since he has to get back to work. So the receptionist says ok, she'll get them in next.
Looking at it written down, it doesn't sound so bad, but it was really the tone he used, like that long suffering, woe-is-me, I have to wait forever. If you'd been here at 2:30, you'd be back at work by now!
But really, it was the receptionist that ticked me off the most, since she effectively gave away my DIL's appointment time. That doesn't make her a SS though, so maybe I posted this in the wrong place.