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Author Topic: Special Snowflake Stories  (Read 6730193 times)

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rashea

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Re: Special Snowflake Stories
« Reply #22245 on: July 15, 2013, 09:32:23 AM »
The law enforcement agencies that decided to use an out-of-the-way portion of campus to safely detonate explosives - very, very loudly.  Like, shook the windows of houses in neighborhoods nearby, loud.  They did not apparently bother alerting anyone to the fact that they'd be conducting the explosions during that time - my department only got informed about it at the last minute.  I ended up telling a caller that they were "blowing stuff up on purpose" - I was a little loopy from cold medicine today.

Oh, the poor dogs in your neighborhood. That's the kind of thing that leaves dogs terrified of thunderstorms!
"Manners change, principles don't. It's about treating people with consideration, respect and honesty." Peter Post

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Shea

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Re: Special Snowflake Stories
« Reply #22246 on: July 15, 2013, 03:16:11 PM »
Special Snowflake o' the Library:

Student came in today with an overdue recalled book (students can place recalls on books that are checked out, and the person who currently has them must return them by a certain date or get a $5/day fine). This guy had a recalled book that was overdue by nearly two weeks, so you can just do the math. It wasn't pretty. When I told him what the deal was, he got very annoyed, going on about how he hadn't seen the email and it was totally unreasonable, and so forth. After trying to calm him down for several minutes, I gave up and called my supervisor (honestly, I was slightly afraid this guy might get physical).

Supervisor, who is a master at dealing with these types of situations, came and talked to him, while I pretended to be immersed in my portion of the library's latest project (first weeding since the early 1980's. This is a topic for another post). It turns out that this guy (who, I might add, is a Ph.D. student in the sciences) only checks his university email every couple of weeks. Evidently, it is our fault that he didn't see the recall notice for two weeks because "You should have tried to contact me in some other way when I didn't return the book!"-direct quote. It went on in this vein for some time, getting increasingly Special, but my boss finally managed to get him to go away by giving him the library director's card and telling him to talk to him. Student left, but not before sputtering out several more aggrieved sentences, of which my favorite was "You're saying I should have to check my [university] email every day? That's ridiculous!" ::stomps out stage left::

Is it really only Monday?


If a little knowledge is a dangerous thing, librarians are a global threat.

nuit93

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Re: Special Snowflake Stories
« Reply #22247 on: July 15, 2013, 04:15:06 PM »
Special Snowflake o' the Library:

Student came in today with an overdue recalled book (students can place recalls on books that are checked out, and the person who currently has them must return them by a certain date or get a $5/day fine). This guy had a recalled book that was overdue by nearly two weeks, so you can just do the math. It wasn't pretty. When I told him what the deal was, he got very annoyed, going on about how he hadn't seen the email and it was totally unreasonable, and so forth. After trying to calm him down for several minutes, I gave up and called my supervisor (honestly, I was slightly afraid this guy might get physical).

Supervisor, who is a master at dealing with these types of situations, came and talked to him, while I pretended to be immersed in my portion of the library's latest project (first weeding since the early 1980's. This is a topic for another post). It turns out that this guy (who, I might add, is a Ph.D. student in the sciences) only checks his university email every couple of weeks. Evidently, it is our fault that he didn't see the recall notice for two weeks because "You should have tried to contact me in some other way when I didn't return the book!"-direct quote. It went on in this vein for some time, getting increasingly Special, but my boss finally managed to get him to go away by giving him the library director's card and telling him to talk to him. Student left, but not before sputtering out several more aggrieved sentences, of which my favorite was "You're saying I should have to check my [university] email every day? That's ridiculous!" ::stomps out stage left::
Is it really only Monday?

I don't see what's so difficult about that, I used to have my auto-forward to my personal email.  Why couldn't the student have done that?

MindsEye

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Re: Special Snowflake Stories
« Reply #22248 on: July 15, 2013, 04:35:42 PM »
Special Snowflake o' the Library:

Student came in today with an overdue recalled book (students can place recalls on books that are checked out, and the person who currently has them must return them by a certain date or get a $5/day fine). This guy had a recalled book that was overdue by nearly two weeks, so you can just do the math. It wasn't pretty. When I told him what the deal was, he got very annoyed, going on about how he hadn't seen the email and it was totally unreasonable, and so forth. After trying to calm him down for several minutes, I gave up and called my supervisor (honestly, I was slightly afraid this guy might get physical).

Supervisor, who is a master at dealing with these types of situations, came and talked to him, while I pretended to be immersed in my portion of the library's latest project (first weeding since the early 1980's. This is a topic for another post). It turns out that this guy (who, I might add, is a Ph.D. student in the sciences) only checks his university email every couple of weeks. Evidently, it is our fault that he didn't see the recall notice for two weeks because "You should have tried to contact me in some other way when I didn't return the book!"-direct quote. It went on in this vein for some time, getting increasingly Special, but my boss finally managed to get him to go away by giving him the library director's card and telling him to talk to him. Student left, but not before sputtering out several more aggrieved sentences, of which my favorite was "You're saying I should have to check my [university] email every day? That's ridiculous!" ::stomps out stage left::

Is it really only Monday?

I could believe a story like this... if it took place in the very early 1990s when universities were still in the process of getting all of their students onto that newfangled email thing.

But today?  What student in 2013 doesn't check their email multiple times per day?????

Shea

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Re: Special Snowflake Stories
« Reply #22249 on: July 15, 2013, 04:47:05 PM »
Special Snowflake o' the Library:

Student came in today with an overdue recalled book (students can place recalls on books that are checked out, and the person who currently has them must return them by a certain date or get a $5/day fine). This guy had a recalled book that was overdue by nearly two weeks, so you can just do the math. It wasn't pretty. When I told him what the deal was, he got very annoyed, going on about how he hadn't seen the email and it was totally unreasonable, and so forth. After trying to calm him down for several minutes, I gave up and called my supervisor (honestly, I was slightly afraid this guy might get physical).

Supervisor, who is a master at dealing with these types of situations, came and talked to him, while I pretended to be immersed in my portion of the library's latest project (first weeding since the early 1980's. This is a topic for another post). It turns out that this guy (who, I might add, is a Ph.D. student in the sciences) only checks his university email every couple of weeks. Evidently, it is our fault that he didn't see the recall notice for two weeks because "You should have tried to contact me in some other way when I didn't return the book!"-direct quote. It went on in this vein for some time, getting increasingly Special, but my boss finally managed to get him to go away by giving him the library director's card and telling him to talk to him. Student left, but not before sputtering out several more aggrieved sentences, of which my favorite was "You're saying I should have to check my [university] email every day? That's ridiculous!" ::stomps out stage left::

Is it really only Monday?

I could believe a story like this... if it took place in the very early 1990s when universities were still in the process of getting all of their students onto that newfangled email thing.

But today?  What student in 2013 doesn't check their email multiple times per day?????

I assure you, I did not make it up :P. He said he has another email that he uses and thus does not check his university one. Though why, as nuit93 suggested, he didn't just set up email forwarding is beyond me. I did suggest it, and hopefully he'll do it so we will avoid a third confrontation of this nature.


If a little knowledge is a dangerous thing, librarians are a global threat.

rose red

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Re: Special Snowflake Stories
« Reply #22250 on: July 15, 2013, 05:08:41 PM »
If he doesn't check his email, he could...oh, I don't know...look at the due date? ::)

Thipu1

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Re: Special Snowflake Stories
« Reply #22251 on: July 15, 2013, 06:58:09 PM »
Oh, Shea.  I totally believe you.

When people are writing their dissertations they often get a little delusional and think that the library is their personal property and members of the library staff are their personal servants.

We had one who  hired an undergraduate student as a research assistant.  This young one also got infected with the attitude. 
 
One day, she arrived with a document.  It was a three page, two-sided, single -spaced list of references  that her employer needed to have checked.  She dropped it off at my desk and said, 'Professor X needs these references checked. I'm  going to lunch and I'll be back in about an hour.  You'll take care of this, won't you?'

E-HELL, NO!!!  ;D :o

You're the one being paid to do this work. Do it! 
   


guihong

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Re: Special Snowflake Stories
« Reply #22252 on: July 15, 2013, 07:10:36 PM »
If he doesn't check his email, he could...oh, I don't know...look at the due date? ::)

Many libraries don't stamp the due dates on a card anymore, or they give out an (easily lost) receipt for the books.  My library sends emails with notices like "your books will be overdue in 3 days" as a courtesy.



stargazer159

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Re: Special Snowflake Stories
« Reply #22253 on: July 15, 2013, 09:34:38 PM »
Shea said:

"(students can place recalls on books that are checked out, and the person who currently has them must return them by a certain date or get a $5/day fine)"

Are you saying that while a student has a book checked out another student can recall it and the student has to return the book earlier than the original due date or face a large fine?

snowdragon

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Re: Special Snowflake Stories
« Reply #22254 on: July 15, 2013, 09:50:14 PM »
Special Snowflake o' the Library:

Student came in today with an overdue recalled book (students can place recalls on books that are checked out, and the person who currently has them must return them by a certain date or get a $5/day fine). This guy had a recalled book that was overdue by nearly two weeks, so you can just do the math. It wasn't pretty. When I told him what the deal was, he got very annoyed, going on about how he hadn't seen the email and it was totally unreasonable, and so forth. After trying to calm him down for several minutes, I gave up and called my supervisor (honestly, I was slightly afraid this guy might get physical).

Supervisor, who is a master at dealing with these types of situations, came and talked to him, while I pretended to be immersed in my portion of the library's latest project (first weeding since the early 1980's. This is a topic for another post). It turns out that this guy (who, I might add, is a Ph.D. student in the sciences) only checks his university email every couple of weeks. Evidently, it is our fault that he didn't see the recall notice for two weeks because "You should have tried to contact me in some other way when I didn't return the book!"-direct quote. It went on in this vein for some time, getting increasingly Special, but my boss finally managed to get him to go away by giving him the library director's card and telling him to talk to him. Student left, but not before sputtering out several more aggrieved sentences, of which my favorite was "You're saying I should have to check my [university] email every day? That's ridiculous!" ::stomps out stage left::

Is it really only Monday?

I could believe a story like this... if it took place in the very early 1990s when universities were still in the process of getting all of their students onto that newfangled email thing.

But today?  What student in 2013 doesn't check their email multiple times per day?????

many - in my experience.  Sounds nuts, but I have even run into to students who do not know how to access their university mail.  Ours is gmail but the log in is different than normal gmail and some get "confused". 
Others simply refuse to  and others think that Angel/Blackboard are sufficient and never check.

mbbored

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Re: Special Snowflake Stories
« Reply #22255 on: July 15, 2013, 09:55:44 PM »
Shea said:

"(students can place recalls on books that are checked out, and the person who currently has them must return them by a certain date or get a $5/day fine)"

Are you saying that while a student has a book checked out another student can recall it and the student has to return the book earlier than the original due date or face a large fine?

Yes. However, university at my the due dates for some of these books are months away. I just checked out a stack of reference books due in October. I don't believe they can be recalled until a certain date, say a month or so, after they were checked out originally.

Jocelyn

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Re: Special Snowflake Stories
« Reply #22256 on: July 15, 2013, 10:10:48 PM »


But today?  What student in 2013 doesn't check their email multiple times per day?????

I've had students explain to me that email is obsolete, no one uses it anymore, they just check Facebook.
I tell them it's up to them, but they are responsible for checking for emails from me, and meeting any deadlines in them. Even if they think I'm an old dinosaur. I will NOT be posting on everyone's FB wall when I can do a whole-class email blast.

Jocelyn

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Re: Special Snowflake Stories
« Reply #22257 on: July 15, 2013, 10:13:28 PM »
Shea said:

"(students can place recalls on books that are checked out, and the person who currently has them must return them by a certain date or get a $5/day fine)"

Are you saying that while a student has a book checked out another student can recall it and the student has to return the book earlier than the original due date or face a large fine?

Yes- that was true at my alma mater.
But keep in mind, doc students and faculty were allowed to check out books for 4 months, and you could request the book back after the recall-er was done with it.
It would be a really unfair burden on students to have to wait for a book to come in if it were on semester loan.

TeamBhakta

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Re: Special Snowflake Stories
« Reply #22258 on: July 15, 2013, 10:30:25 PM »
Spotted an SS at the gas station today. She was standing in front of the outdoor display of propane tanks, smoking a cigarette. Keep in mind there were several big red signs saying "NO SMOKING. PROPANE IS FLAMMABLE." She walked away, later came back to smash the cigarette into the top of a trash can (next to the propane display), moved in front of the propane display to drop her cigarette and squashed it with her shoe

Cami

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Re: Special Snowflake Stories
« Reply #22259 on: July 15, 2013, 10:33:10 PM »
Special Snowflake o' the Library:

Student came in today with an overdue recalled book (students can place recalls on books that are checked out, and the person who currently has them must return them by a certain date or get a $5/day fine). This guy had a recalled book that was overdue by nearly two weeks, so you can just do the math. It wasn't pretty. When I told him what the deal was, he got very annoyed, going on about how he hadn't seen the email and it was totally unreasonable, and so forth. After trying to calm him down for several minutes, I gave up and called my supervisor (honestly, I was slightly afraid this guy might get physical).

Supervisor, who is a master at dealing with these types of situations, came and talked to him, while I pretended to be immersed in my portion of the library's latest project (first weeding since the early 1980's. This is a topic for another post). It turns out that this guy (who, I might add, is a Ph.D. student in the sciences) only checks his university email every couple of weeks. Evidently, it is our fault that he didn't see the recall notice for two weeks because "You should have tried to contact me in some other way when I didn't return the book!"-direct quote. It went on in this vein for some time, getting increasingly Special, but my boss finally managed to get him to go away by giving him the library director's card and telling him to talk to him. Student left, but not before sputtering out several more aggrieved sentences, of which my favorite was "You're saying I should have to check my [university] email every day? That's ridiculous!" ::stomps out stage left::

Is it really only Monday?

I could believe a story like this... if it took place in the very early 1990s when universities were still in the process of getting all of their students onto that newfangled email thing.

But today?  What student in 2013 doesn't check their email multiple times per day?????
Email is so 2006.

Yes, that is what the students I work with tell me. That and "email is for old people."

Students use FB, Twitter, Tumbler, Instagram, and most of all texting to communicate. Email is for old people and official communications.  Most of them check it perhaps once a week, if that.

I can tell you with my own dd, if I have to send her an email (which is only to attach an important document to it), I have to send her a message on FB or Twitter for her to check her email. She's the norm, in my experience.