Mom ran into TWO at the Minute Clinic the other day. Minute Clinic is set up so you first see an underling (some sort of nursing assistant, not sure if CNA or CMA) and then the Licensed Nurse Practitioner.
Minute Clinic opens at 10. There are two computer kiosks that people use to check in. When mom showed up at about 9:50, there was a man sitting in the waiting area and a woman at one of the kiosks. Mom went to the other kiosk and started checking in. Woman finished and went to sit in the waiting area, man stood up and went to a kiosk. The underling came in and started to open the rooms. The man stands and says, "Excuse me, but I was here before her (motioning to woman in the waiting area) but she registered before me. Can I still get seen first?"
Underling says no, sorry, we go by the computer list. Man is upset and mom said he sat back down in stony silence, shooting glares at the woman as he finished registering. Underling calls woman over.
Woman: I'm extremely busy, and I have somewhere I need to be by 10:30. I need to be out of here by then. Can you guarantee that I'll be out of here by 10:30? Because if you can't, it's not even worth my time being here, and I don't know why I even bothered. So are you going to guarantee that I'll be gone by 10:30?
Underling: I'm sorry, ma'am, I can't guarantee any timeframe at this point.
Woman huffs off, muttering about how ridiculous it is, and she has places to be, why does she even bother with places like this.
So mom, who got there third, was actually the first patient seen.