I ran into a Mr. I’m more important than anyone else last Saturday.
My wife and I went to our favorite mall to get all our Christmas shopping done. One of the stops was a store that sells nice memento items that you can have engraved. I purchased something for my grandson, told them what I wanted engraved and left to finish my shopping. When I came back, I discovered they had made a mistake on the engraving, no big deal, they’ll re-do it, and it will be ready in 30 minutes.
I come back in 30 minutes, the person that had helped me was assisting someone else, another employee tried to help me, couldn’t find my item, and I was willing to wait for the employee who helped me to finish with their customer. After waiting about five minutes, another man walked into the store and got in line behind me.
Now he did not know I was waiting on a specific employee as far as he knew, I was next in line for the next available employee. The employee that had assisted me when I first walked in but wasn’t able to find my item came out from the back room. Before she had a chance to say anything, the man behind me got her attention and said “Hey, I’m just here to pick something up. I ordered it yesterday and said I’d be in today to pick it up.” He then started describing the item.
The store employee went to look for his item and he went and stood at the counter while she was looking through the completed orders.
I didn’t say anything because I knew there wasn’t anything she could do for me, but this guy didn’t know that. As far as he knew, he had cut in front of me because after all, he was just there for a pickup, I couldn’t possibly be there for the same thing. I must have had a much more complicated transaction and therefore he should be served before me.
I hate that he feels like he got away with something, that he somehow was deserving of being waited on before me. Now if he got the attention of the employee I was waiting on, that would have been a different story………………..