I used to work in a hospital, and we had to go to fire safety lectures. One showed photos from a burnt out ward caused by a man smoking a cigarette with one hand and holding his oxygen mask in the other. The cigarette lit the curtain around his bed. These are actually made to be flame retardant. And it was. Just not in an oxygen enriched environment, such as the one caused by the oxygen mask being waved around. Then the oxygen lines in the walls ignited. Because the SS had to have his gag.
I attended the same lecture, back when I worked for a hospital.
On Yelp, I was reading reviews of the Vet Clinic where I took my cat. Now I understand that not everyone will have a positive experience, but this one woman's review was just out there. Her main complaint had to do with the address: the address says that they are located in Bloomfield Hills (upscale suburb), but they are really in Pontiac (working class image!) The way she went on about it, she was accusing the clinic of pretending to be somewhere they weren't.
Except, I live in the area. The clinic is in Bloomfield Hills. And it always has been that city since I was a child. She also complained that since she thought it was in Bloomfield Hills, she didn't realize how long of a drive it would be for her (she lives south of BH). Except if she had done the slightest research: Google maps, or Yahoo, or even pick up the phone and call, she would have learned that the cross street is the northern border of BH.
So that was her 5 paragraph complaint: the address misled her. No complaint about the service, but one star because she doesn't know how to look things up.