I can't decide if this person was a SS or within her rights as a customer The day before Thanksgiving I ran into a small specialty supermarket. They had all their checkout lines open and all but one were being used for ringing up big orders. I had 2 items so got in line in the single express checkout line behind a women with 3 or 4 items. Once she was rung up, she then got her wallet out, and took out a gift card, (prepaid Mastercard type thing) asked the cashier if she should use it like a credit card. They tried it that way, it wouldn't go through, so she then tried it as a debit twice using 2 different pins. There's now 3 people behind me.
Customer says I have cash, but let me try this other card, so gets her wallet back out, pulls out a different gift card, and goes through the same process again. During this time the customer does acknowledge she is holding me up and says to me she gets a lot of these cards from her clients but always has a hard time using them but since she has some time on her lunch hour she thought she would give them a go. And reaches for a third card in her wallet. At this point the floor manager comes over and says she'll take customer over to customer service to see if they can complete her order there since the express line now has 7 or 8 people in line. After holding up the express line for 10 minutes, Customer says, oh I don't have time for that, here is cash to pay for my transaction.
Though I thought the floor manager and cashier were going to brain her for a minute, they said ok and them gave each of us in line piece of chocolate to thank us for our patience.