I try to avoid eating out on big holidays. Most of the time I can get DH to understand this. But one year (New Year's Eve) he had a hankering for seafood and we HAD to go to a local seafood place - nice sit down place. Fine, but even getting there somewhat early -5:30PM- meant that we put our name on the list and had to wait just over an hour.
And what an hour it was! Since the bar area was packed, we were sitting on a bench near the hostess stand.
One gentleman came in about 5:50 and wanted to be seated for his reservation at 6. Ummmm, what? As the hostess explained that it wasn't possible, he went on about having a reservation for 12 people at 6PM and they HAD to be seated by 6. Yeah, but the tables are in use and hey, you are here 10 minutes early. He grumbled a bit then left. Around 6, the majority of the group came in and the hostess explained to a different person that their table would be ready in about 5 minutes since they had to do some set up. The first guys grumbled on that they were ON TIME and by golly needed to have the whole group seated NOW. Some others in the group distracted him for the time that it took the staff to set up the table. Kicker? The last 4 people came in about 5 minutes after the main part of the group had been seated.
Then there was the BIG SHOT Specialest Snowflake
<Little background for this restaurant. While there are some booths, about 2/3 of the seating are tables. >
This older guy walks in with a much younger trophy girlfriend/wife/whatnot on his arm. (No, not an assumption. So totally not a dad and daughter. In fact, painfully the stereotype of older guy with young trophy wife) He has a whole BIG SHOT attitude complete with a "Let me show you how it is DONE to get seated". He walks up to the hostess and says, "Yeah, we need to be seated immediately...in a booth. Now." Hostess looks at him somewhat bemused and says, "And do you have a reservation?" And everyone waiting KNOWS what his answer is going to be...with the exception of the girl on his arm. "RESERVATIONS!?!?!?!? No, I want a booth now. Why would I need a reservation?" The hostess smiles sweetly, "Well, I AM sorry, sir, but as you can see there are quite a few people waiting for a table and without a reservation -made earlier this week or today - there is a 2 1/2 hour* wait." Big Shot got all growly but ended up finally realizing that the hostess was not backing down. And most of the crowd who had been an audience to his major FAIL was now just waiting to have an excuse to teach him manners. He grabbed his girlfriend/wife and rather than going out the main door, walked by me to a side door (down steps that gave her trouble in her super high heels) As he left with the parting shot of "Come on, baby. This place is subpar anyway and doesn't know how to treat a customer."
*For the record, the hostess had just told a couple that had walked in before Big Shot that it would be an hour to hour and half for a table. Heh. Pretty sure she knew what she was doing and was protecting the staff.