I was in Target today. I went to get the a drink from their cafe, and ran into 2 families of snow flakes.
The server spoke perfect English but with a Spanish/Mexican accent. The family including 4/5 yo spoke with some European accent that I can't Identify except to say it was not English, Irish, Scottish, or German. It is hard to explain but the grandmother was treating the server like something you scrape off the bottom of your shoe. It was in the attitude and tone. The Grandmother got mad because they were out of something. She asked questions about a sandwich that was on the menu - except I don't think she realized it was 2 different sandwiches. When the server told grandma that the sandwich on top had chicken and marinara sauce then started to say The bottom sandwich has - grandma snapped and said the picture had other stuff in it. The sandwich with "other stuff" was on the bottom. She ordered the sandwich (which was labeled made fresh), then huffed and puffed when the server said it would be 5 minutes. She cancelled that order and asked if the hot dogs were ready (they are on the little rolly things). Then grandmother got mad because they were out of pretzels . She pointed to the ones in the case and was told those are plastic - they look plastic. At this point Grandma turns to me and says "Don't you wish they hire (sic) people that could speak English right"
I smiled at the server and said, "Her English is fine" Grandma huffed off. I don't know if Grandma just wasn't reading the clear signage or if she didn't understand it.
The line is set up so you go by bottled drinks and chips, then get to the counter were you order things. I was behind family #1. Family #2 comes down the line the wrong way so they are standing in front of Family #1. They let Family #1 out. When the server turns to me - they try to barge in front saying they were next. Server says no this nice lady has been waiting for a while. She gives me my cup. The family blocks the exit and tries to make me go backwards. I'm stubborn. I stand there, server starts helping person behind me. Family #2 huffs, we have a child (I bite my tongue and don't make a sarcastic remark like "Glad you noticed, grow up and show him how adults act"). They stomp off and go to the end of the line.
I spoke to the manager about how she was polite even when people were being flat out rude.