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Author Topic: Special Snowflake Stories  (Read 6726286 times)

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Moray

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Re: Special Snowflake Stories
« Reply #18780 on: January 08, 2013, 02:20:48 PM »
I was taking a walk around the neighborhood and someone posted a sign on their tree that said "Do NOT leave your dog poop on our property!!!"

I have been tempted to put up a sign myself.  If you can't take responsibility for your dog, you shouldn't have one.

We ran into a person who yells at us about letting our dogs poop at all, even though we clean it up.  Little dog was pooping on the grass Not in his yard. It was yard, sidewalk, grass strip, curb, road, and little dog was on the grass strip. We looked at him like he was crazy, big dog looked at him like he was crazy, little dog kind of twisted while pooping to see who the crazy was.  He kept yelling even as little dog finished up and I bagged his poo for disposal.

Am I a bad person for making this the unofficial pooping spot because I like poking the crazy with a stick? He still yells 2-3 times a week even though we clean up.

I wouldn't say you're a bad person, and I wouldn't find anything wrong with allowing your dog to do his business if he just happened to decide "It's time!" right there. However, I'd say it's kind of rude to make this your "designated pooping place" just to spite the guy.
Utah

Shoo

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Re: Special Snowflake Stories
« Reply #18781 on: January 08, 2013, 02:24:37 PM »
I was taking a walk around the neighborhood and someone posted a sign on their tree that said "Do NOT leave your dog poop on our property!!!"

I have been tempted to put up a sign myself.  If you can't take responsibility for your dog, you shouldn't have one.

We ran into a person who yells at us about letting our dogs poop at all, even though we clean it up.  Little dog was pooping on the grass Not in his yard. It was yard, sidewalk, grass strip, curb, road, and little dog was on the grass strip. We looked at him like he was crazy, big dog looked at him like he was crazy, little dog kind of twisted while pooping to see who the crazy was.  He kept yelling even as little dog finished up and I bagged his poo for disposal.

Am I a bad person for making this the unofficial pooping spot because I like poking the crazy with a stick? He still yells 2-3 times a week even though we clean up.

I wouldn't say you're a bad person, and I wouldn't find anything wrong with allowing your dog to do his business if he just happened to decide "It's time!" right there. However, I'd say it's kind of rude to make this your "designated pooping place" just to spite the guy.

I tend to agree.  I think your dog's designated pooping place should be your own grass, not the public's.  Do you not have a yard for him to go in?

MissRose

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Re: Special Snowflake Stories
« Reply #18782 on: January 08, 2013, 02:26:13 PM »
Customer: I am having this Y issue with my special type email address

Me: *researches issue, gives a few possible things she can do, and while giving possible things - I ask my resource people for additional solutions via instant message/chat system*

Customer rudely interrupts me as I am trying to give a possible solution from the resource person/expert on her issue that I had just obtained, and says: I want a supervisor now, your answer is not acceptable, this should not be happening... etc etc

Me: One moment please, let me locate an available supervisor

*I explain situation and supervisor agrees to take the call from here*
 

MindsEye

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Re: Special Snowflake Stories
« Reply #18783 on: January 08, 2013, 02:32:00 PM »

My next door neighbor actually asked us not to let our dog go on the grass strip next to the curb.  She believes that all of the property belongs to her, while the grass strip near the curb is public property.  I just turn right instead of left when taking the dog for a walk.  If she wasn't my next door neighbor, I'd probably just shrug and let my dog do his business there.


I would say that the bolded really depends on where one lives.  Where you live, that strip may indeed be public property. 

Where my parents live, the sidewalk is considered a public easement, but my parents own (and are obligated to maintain) all of the property up to the curb on either side of the sidewalk.  So that little strip is their property and not public property.

And of course where I live there is no sidewalk (and thus no public easement) and I own (and am obligated to maintain) all of the property up to the curb. 

Moray

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Re: Special Snowflake Stories
« Reply #18784 on: January 08, 2013, 02:40:01 PM »
Customer: I am having this Y issue with my special type email address

Me: *researches issue, gives a few possible things she can do, and while giving possible things - I ask my resource people for additional solutions via instant message/chat system*

Customer rudely interrupts me as I am trying to give a possible solution from the resource person/expert on her issue that I had just obtained, and says: I want a supervisor now, your answer is not acceptable, this should not be happening... etc etc

Me: One moment please, let me locate an available supervisor

*I explain situation and supervisor agrees to take the call from here*

Certainly the customer has the right to ask for a supervisor, don't they? It sounds like all parties involved handled it appropriately. You found a solution, the customer declined it and requested a supervisor, and the supervisor took the escalated call. Seems like a perfectly standard interaction. What's SS about that?
Utah

MindsEye

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Re: Special Snowflake Stories
« Reply #18785 on: January 08, 2013, 02:50:54 PM »
I was taking a walk around the neighborhood and someone posted a sign on their tree that said "Do NOT leave your dog poop on our property!!!"

I have been tempted to put up a sign myself.  If you can't take responsibility for your dog, you shouldn't have one.

We ran into a person who yells at us about letting our dogs poop at all, even though we clean it up.  Little dog was pooping on the grass Not in his yard. It was yard, sidewalk, grass strip, curb, road, and little dog was on the grass strip. We looked at him like he was crazy, big dog looked at him like he was crazy, little dog kind of twisted while pooping to see who the crazy was.  He kept yelling even as little dog finished up and I bagged his poo for disposal.

Am I a bad person for making this the unofficial pooping spot because I like poking the crazy with a stick? He still yells 2-3 times a week even though we clean up.

I wouldn't say you're a bad person, and I wouldn't find anything wrong with allowing your dog to do his business if he just happened to decide "It's time!" right there. However, I'd say it's kind of rude to make this your "designated pooping place" just to spite the guy.

Heck, I will go all of the way... you are continually and deliberately doing something that you know angers this guy?  Because you think that it is funny to provoke him?  That's not "kind of" rude... that is flat out rude.  And mean.  And childish.

(And, as I mentioned in an previous post, depending on where you live, that little grass strip between the sidewalk and the curb might actually be his property and not public property.)

I will admit that this touches a real nerve with me because when DH and I first moved into our house we had a real problem with neighbors letting their dogs poop in our front yard.  No, they didn't always clean it up either.  Yes, I always yelled when I saw people letting their dogs poop in our yard.  (Our house was empty for a while before we moved in, so I guess that people got used to the convenience and got really lax. Not that that is any kind of excuse.) 

Winterlight

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Re: Special Snowflake Stories
« Reply #18786 on: January 08, 2013, 03:41:25 PM »
If your neighbor parks along the street, they might not be thrilled to have to walk through the remains of a mess.
If wisdom’s ways you wisely seek,
Five things observe with care,
To whom you speak,
Of whom you speak,
And how, and when, and where.
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Shalamar

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Re: Special Snowflake Stories
« Reply #18787 on: January 08, 2013, 03:56:37 PM »
Quote
What's SS about that?

I think it's pretty SS to ask for a solution to a problem, rudely interrupt the description of the solution, and demand to talk to a supervisor.  I bet the supervisor gave exactly the same answer MissRose would have given, too.

Moray

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Re: Special Snowflake Stories
« Reply #18788 on: January 08, 2013, 04:03:53 PM »
Quote
What's SS about that?

I think it's pretty SS to ask for a solution to a problem, rudely interrupt the description of the solution, and demand to talk to a supervisor.  I bet the supervisor gave exactly the same answer MissRose would have given, too.

That's not being a Special Snowflake. That's being rude. There is a difference. It's like how all squares are rectangles, but not all rectangles are squares.
Utah

SiotehCat

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Re: Special Snowflake Stories
« Reply #18789 on: January 08, 2013, 04:09:04 PM »
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What's SS about that?

I think it's pretty SS to ask for a solution to a problem, rudely interrupt the description of the solution, and demand to talk to a supervisor.  I bet the supervisor gave exactly the same answer MissRose would have given, too.

The customer didn't ask for a solution to the problem. The customer only stated the problem.

MissRose

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Re: Special Snowflake Stories
« Reply #18790 on: January 08, 2013, 05:50:49 PM »
Quote
What's SS about that?

I think it's pretty SS to ask for a solution to a problem, rudely interrupt the description of the solution, and demand to talk to a supervisor.  I bet the supervisor gave exactly the same answer MissRose would have given, too.

I have no idea what answers my supervisor would've gave the customer (then again I got part of what I wanted to tell the customer from that same person!)

Ceallach

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Re: Special Snowflake Stories
« Reply #18791 on: January 08, 2013, 06:28:06 PM »
Quote
What's SS about that?

I think it's pretty SS to ask for a solution to a problem, rudely interrupt the description of the solution, and demand to talk to a supervisor.  I bet the supervisor gave exactly the same answer MissRose would have given, too.

That's not being a Special Snowflake. That's being rude. There is a difference. It's like how all squares are rectangles, but not all rectangles are squares.

I agree.  That's not a SS.   It's a customer who is possibly impatient and possibly rude, and possibly actually making the process longer by insisting on escalating it.  So annoying and perhaps counterproductive.    But nothing even vaguely SS unless we're just going to start applying that term to anybody who does anything we don't like or don't think is right.   
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Lauds

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Re: Special Snowflake Stories
« Reply #18792 on: January 08, 2013, 07:29:06 PM »
Quote
What's SS about that?

I think it's pretty SS to ask for a solution to a problem, rudely interrupt the description of the solution, and demand to talk to a supervisor.  I bet the supervisor gave exactly the same answer MissRose would have given, too.

That's not being a Special Snowflake. That's being rude. There is a difference. It's like how all squares are rectangles, but not all rectangles are squares.

I agree.  That's not a SS.   It's a customer who is possibly impatient and possibly rude, and possibly actually making the process longer by insisting on escalating it.  So annoying and perhaps counterproductive.    But nothing even vaguely SS unless we're just going to start applying that term to anybody who does anything we don't like or don't think is right.

It is a bit SS to think that they are so special that they need a supervisor to fix their problem when that is not the supervisor's job, especially when MissRose is still working through the issue with her. Stupid, too, because if MissRose's workplace is anything like mine (I work in a call centre) her supervisor would have had to ask MissRose or someone doing the same job for help with anything more than the most basic of fixes.

Hmmmmm

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Re: Special Snowflake Stories
« Reply #18793 on: January 08, 2013, 07:31:52 PM »
Quote
What's SS about that?

I think it's pretty SS to ask for a solution to a problem, rudely interrupt the description of the solution, and demand to talk to a supervisor.  I bet the supervisor gave exactly the same answer MissRose would have given, too.

That's not being a Special Snowflake. That's being rude. There is a difference. It's like how all squares are rectangles, but not all rectangles are squares.

I agree.  That's not a SS.   It's a customer who is possibly impatient and possibly rude, and possibly actually making the process longer by insisting on escalating it.  So annoying and perhaps counterproductive.    But nothing even vaguely SS unless we're just going to start applying that term to anybody who does anything we don't like or don't think is right.

POD, noypt SS, just impatient and rude. 

And I've probably been that customer a few times listening to the same canned response that didn't work last time and I just want to skip the 20 min while the CS reps reads the knowledge entries, repeats responses received via IM from others and then decides they can't resolve and either tells me they'll need to put me on hold or have some one call me back. 

Mental Magpie

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Re: Special Snowflake Stories
« Reply #18794 on: January 08, 2013, 11:11:12 PM »
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What's SS about that?

I think it's pretty SS to ask for a solution to a problem, rudely interrupt the description of the solution, and demand to talk to a supervisor.  I bet the supervisor gave exactly the same answer MissRose would have given, too.

The customer didn't ask for a solution to the problem. The customer only stated the problem.

So you just call a call center to state a problem with no intent on getting advice on how to fix that problem?