Wal-Mart SS. We made the mistake of going to Wal-Mart during the day yesterday and it was packed. Our Wal-Mart has the self-checkout registers that are arranged in a big square, with one entrance and one exit, so you can have one or two employees watching a dozen registers. The line had formed to the left of the self-checkout entrance, and it was quite obvious there was a long line. We had been waiting for at least ten minutes and were second in line when SS group #1 rushed in from the right and practically ran to a newly empty register before the woman at the front of the line could even move. SS group #2 came right on the heels of group 1, also from the right, and stood there discussing which register they could go to when one opened (registers are either cash or card, not both). The woman at the front of the line told them that the line started on the left. SS group #2 looked over and got these affronted looks on their faces. No one said aloud "how dare the line be this long!" that I heard, but they were all clearly thinking it. They abandoned their cart--directly in the center of the entrance to the self-checkout area--and stomped off. Personally I'd rather wait than make two trips to Wal-Mart, but to each their own.
I went to Target yesterday to pick up a nightgown for a great aunt recently admitted to a nursing home. I was about to put my stuff on the belt when some one came from nowhere shoved in front of me ( from the end of the register closest to the doors instead of the normal way of going through the end closest to the store) and put her stuff ahead of mine. I looked at the cashier - who was just as incredulous as I - and told her that she had seen that I was next and she reached to take my stuff, to take me in turn. SSshopper told her that if she did that, that SSshopper would "have her job". I replied that I was there in line first and if it came down to it, I would go complain also. The SSshopper told me "So, what, you just wait your turn, I was at the register first." By this point the manager got wind of the issue, came over and asked what was going on - we all told her and she looked at me and said "Well,do you mind waiting it would be easier." I replied that Yes I would mind, I should have been taken care of already but because someone cut the entire process I was being held up. She audibly sighed and told the cashier to take me first and the SS would.not.move. from in front of the credit card pad - cashier detaches it and hands it to me. SS gets ticked at this move.
Manager then tells the cashier "When you are done with her, take SS next." at which point the rest of the line protests. Manager asks "Well, what do you want me to do - force her to go to the back." The guy behind said "Yes, that is what would be fair to the rest of us. Some of us had been in line for 10 minuets BEFORE she cut the line." When I left SSshopper, was still trying to be taken care of and the guy behind me was arguing with the manager to be taken in turn.
I think the manager is a good example of why SS's act the way they do....because too many people try to give them their way.