Someone please give me an icepick, or a spoon, or some moonshine. Something!
I called Cakeasaurus Rex today and was on the phone for almost an hour. Our conversation went something like this:
CR: You ruined my my pwecious baby's birthday!
Me: Ma'am can you tell me exactly what happened to the cake
CR: It was WRONG
Me: Yes, but what was wrong
CR: It was lemon, I hate lemon cake
Me: Ma'am I'm looking at emails that have you confirming the flavor as lemon
CR: I DIDN'T SEND THAT!!!
Me: Ok *awkward pause* So the cake was the wrong flavor was there anything else
CR: *proceeds to read the entire bullet list of "issues" with the cake to me for the next 45 min
Me: *Must not kill through phone*
After she's done I tell her that if she wants her money back, then we need to see the cake. Cue wailing and moaning about how she doesn't want to EVER step foot in our shop again after what we did to her.
She might come into the shop tomorrow. God help me