Then she asked for cash back, in specific denominations, and then told the cashiwer she didnt' get all her $$ back. Cashier politely said yes, SS said no, cashier begins to call for a manager. SS then says "oh, here it is, i found it, i put it somewhere in my purse" No apology or anything else. Just very rude and entitled.
I think that the SS was trying to scam the cashier, and knew that her monkey business wouldn't stand up to manager scrutiny.
Last month I was directly behind a woman in Wegman's who was apparently trying to shoplift 3 small items of produce. She looked like a regular shopper, and she wasn't dressed poorly. The woman chatted nicely with the young checker as she was being checked out. When most everything was rung up the young checker looked in her shopping cart and said, "What's that?" The woman hemmed and hawed, and said that she didn't know. I could see 3 smallish fruits in there about the size of kumquats, but they weren't kumquats. The woman had not put the little things into a produce bag, like is normally done for purchases - they were just loose in the cart like can happen with stray leaves of cabbage. Finally the checker said, "How much do they cost?" The woman scowled and sighed and said, "Three for $2," and the checker added them to the bill.
I could be wrong, but I think that the woman wanted the things for a special recipe and just didn't want to pay $2 for them. She was deceptive when she claimed that she didn't know how the little fruits got into her cart, but knew exactly how much the obscure items cost.
I had an incident similar to this a few weeks ago, and I really hope that I was misinterpreting the situation, but the cashier told me that they get lots of people trying to steal things by using the self-checkouts.
I was waiting for 2 women in front of me at the large self-checkout - the kind where you can do a whole cartload of groceries. The first woman was checking out with multiple boxes of shoes. The second woman also had some shoe boxes in the bottom
of her cart, and at one point I thought I saw them talking to each other, so I thought they were together. First woman finishes and picks up her stuff - she goes off to the side to rearrange bags, further making me think that they're together and first woman is waiting for second woman.
Second woman starts checking out her stuff, and keeps running into snags where the items won't scan easily. She keeps apologizing to me about how long she's taking. At one point, where the shoe boxes are still in the bottom of her cart, and she's only scanned 2 of the 5 or 6 packs of 8 bottled sodas/pop, she starts to pay. She has multiple change purses from which she's taking out cash. I thought she was doing multiple transactions, like she's buying stuff for someone else. Nope, she continues apologizing to me (distracting me?) about how long it's taking. Then she bags up what she has scanned, and leaves.
She never scanned the 2 (at least) shoe boxes at the bottom of her cart. She hasn't scanned all of the soda/pop packs in the cart. She just bagged up and left. First woman has also left. So when I was scanning and getting through all my stuff, I called the cashier over and explained. 1 or 2 cashiers oversee the 10 self-checkouts, and she says that she sees people do this all.the.time. I gave her a description of the woman and the fact that she was the immediate transaction at this register before me. But since she was paying cash, they have no record of who she might be. The most they could do is pull security tapes of the checkout line, and if she really was stealing, then try to pull tapes in the parking lot to get a license plate number if she drove there. But it's a long shot and as I said, I'm really hoping I misinterpreted the situation. But I don't think I did