Please don't rip signs off shelves or fixtures to "prove" that something is supposed to be on sale. An employee needs to verify that the price you cite actually refers to the item you're buying, and it's much easier for them to walk back with you than to replace the sign after you've torn it off.
POD. Add to that, when the cashier asks someone to verify a sale, it's not an attack on your character. It's company policy...and if there is a mistake, we need to let management know to correct the signs.
Also to Customers:
1.) If you have an extensive or complicated return, please try to avoid peak hours, like lunchtime or just after work gets out if you can avoid it.
2.) Do not make derogatory presumptions about a CSR's education level because of their job. Some people don't go to college either because they can't afford it or they know it's not for them...doesn't mean they're stupid. Not only that, there are plenty of people with advanced degrees who are working retail and waiting tables these days with the economy such as it is.
3.) Retail stores are busy. Please do not call us with a 20-item list and demand that we gather all these items and have them waiting for you when you get there. We are not your merry little elves. (And yes, this has happened numerous times.)
4.) Do not EVER touch a CSR. "Excuse me" is more than sufficient to get our attention.
5.) If there is CSR up on a ladder, please give the ladder a safe berth. If the ladder is blocking something you need, just let the person on the ladder know. Most times, we're happy to get down and get that item for you.
6.) If the closing announcement has been made, gather your stuff and get to the register. Do not expect the staff to sit around waiting for you to finish shopping and do not give a CSR attitude if they politely remind you that the store is closing and you need to bring your purchase up to a register. When it's closing time, it's time to go.
7.) If a CSR approaches you and you don't need help, a polite, no thanks is sufficient. There's no need to be rude or to shush us.
8.) Take note of who helped you if you had a question about a sale, return policy, etc. If an issue comes up, saying "they said" or "employees told me" will get you no where. If anything, it usually sends up a red flag.