For customers :
-If the associate that is serving you is a trainee, be patient. Don't stand there and berate the senior associate for allowing them on the register, thats part of the training.
-If you're wrong, you're wrong. Even the manager will tell you that. Arguing with me makes you look stupid and it will not get you your way. I once had a lady misread a sign and then become snarky and say "I hate to tell you, but you HAVE to give it to me for this price. It's the law." Um, no, it's not. I told her "The only way I would have to honor that price is if the sign said *this* instead of *this*. The sign specifies exactly what is on sale, which is capri pants, and this is a shirt". The manager told her the same.
Also, if you have an issue, don't start off by screaming at me. Talk, like a normal person. So much more can be resolved if you treat me like a human being.
For Sale's Associates / Csr's
-Please have respect for your coworkers. If you're allotted break time is 30 minutes and someone has to go to break right after you, please only be gone for 30 minutes. We can't leave until you're back. And don't ditch me when it's the two of us in one department and there are 20 customers wanting assistance.
-When I'm busy with a customer and others are there wanting help, don't hide in the stock room texting on your phone. I'm drowning out here, you could at *least* help.