This reminds me of a near-incident at a bar a few weeks ago.
I was with some friends a fairly upscale bar. We are not the most upscale group, that's for sure, and one guy totally looks tough - shaved head, tattoo on his skull, leather jacket, jeans, plus he's quite big and strong.
A woman walked by my tough-guy friend and somehow managed to trail her long, fluffy hair (she had HUGE hair) onto my friend's chicken satay stick. He made a joke about it, and she turned around and said "I could buy you five times over" or something like that. My friend said, "Congratulations, but next time could you keep your hair out of my food?" Not in a mean way or anything, just sort of friendly but firm.
Ms. Big Hair went over to her husband and his friends and complained about my friend. Big Hair's husband and friend, dressed in swanky suits, total corporate types, came over and started hassling my friend and saying stuff like " let's take it outside, how dare you insult my lady like that?" and so on. They were pretty drunk. My friend stood his ground, neither backing down nor allowing the situation to escalate. Eventually the suits staggered off back to their table.
Watching the whole thing, I couldn't help think about how the suits were the most poorly behaved, and yet by appearances only, most people would have picked my friend as the instigator.