Author Topic: Am I off-base? Managing an e-list  (Read 2884 times)

0 Members and 1 Guest are viewing this topic.

NutellaNut

  • Member
  • **
  • Posts: 332
Am I off-base? Managing an e-list
« on: November 19, 2009, 04:54:09 PM »
I manage a small (less than 200 members) e-list pertaining to one of my hobbies.  Recently, a member (let's call him David) posted, saying something like, "Look!  There's a cool thingmajig for cheap on eBay!" (the thingmajig being one of the primary things we use in our hobby).  Another poster eventually pointed out that David was in fact the maker and the seller of the thingmajig, that it seemed odd to not simply mention that - and that this was at least the second time he'd done so.  I looked in the archive, and his previous mentions of his sales really gave the impression that he was just someone who had noticed the item, not the maker and seller.  Additionally, he's never posted on the list in any other way, and most of the list has no idea he's a manufacturer of said thingmajig.

It made me uncomfortable enough that I wrote him a brief note, saying it was important to avoid the appearance of stealth marketing and asking him to identify his interest in future announcements.  I also wrote a more general note to the list as owner/moderator, giving some guidelines for announcing items for sale.  Now there's been a considerable private email exchange, where David is pushing back very hard about the issue.  He's not saying he refuses to follow the guidelines, but he's arguing the issue.  He says that he doesn't say it's his thingmajig so his work stands on its own merit, that he refuses to participate in the ego of saying "I,"; I say that he's giving the appearance of stealth marketing and of obfuscating his true purpose in bringing the item to the list's attention.  I'm not telling him that he's a bad person, but that transparency in marketing on the list is better.  I'm trying to be polite to him but he's starting to get on my nerves, for instance, saying something like, "Thank God not everyone thinks like you!" which really struck me as offensive.

Now he's trotted out the old saw of "I've received so many emails" saying "What's her problem?" to try to undermine my position.  So I wanted to ask the EHellions opinions - is it really perfectly okay to post about a sale like that, without admitting one's own connection to the item?  Or is it at least a little odd, and potentially deceptive?  Obviously, I have the right to run the list the way I see fit, but I do want to be fair.

stargazer

  • Super Hero!
  • ****
  • Posts: 5234
Re: Am I off-base? Managing an e-list
« Reply #1 on: November 19, 2009, 04:56:36 PM »
You are not off base and I would have kicked him off the list the first time he tried this.  His tactics now show his true colors and I would kick him off.

flo

  • Hero Member
  • ***
  • Posts: 2454
  • used to be re-moe
Re: Am I off-base? Managing an e-list
« Reply #2 on: November 19, 2009, 04:59:20 PM »
I think I'd ask him to forward on those emails because I doubt there are any.

stargazer

  • Super Hero!
  • ****
  • Posts: 5234
Re: Am I off-base? Managing an e-list
« Reply #3 on: November 19, 2009, 05:00:20 PM »
I think I'd ask him to forward on those emails because I doubt there are any.

I thought about that because I think the same but wouldn't that just be prolonging the drama?  Just get rid of him and it's done.

LizC

  • Member
  • **
  • Posts: 605
Re: Am I off-base? Managing an e-list
« Reply #4 on: November 19, 2009, 05:00:47 PM »
Every list I'm involved with (and that's something like 15 research lists!) has a rule about identifying the maker of items. His behavior would have him booted on the second happening.

It would be worthwhile to clarify the list's sales policy very simply, such as:

Sales are or are not okay.
You may only sell things in your possession (no selling for a friend)
Items must be clearly identified by maker
(Any other restrictions or things that apply to your hobby...)

Roe

  • Super Hero!
  • ****
  • Posts: 5928
Re: Am I off-base? Managing an e-list
« Reply #5 on: November 19, 2009, 05:21:45 PM »
If I were a mod, I would kick him off the list.  He is just going to get worse and will not adhere to your rules. 

RandomAngel

  • Hero Member
  • ***
  • Posts: 1558
Re: Am I off-base? Managing an e-list
« Reply #6 on: November 19, 2009, 05:25:09 PM »
I'd have warned him the first time and kicked him out after the second; I've done exactly that in an online group I run. He's completely out of line, and his attempt to guilt you into ignoring his lying (which is what it is) is an additional red flag.

Shoo

  • Super Hero!
  • ****
  • Posts: 15979
Re: Am I off-base? Managing an e-list
« Reply #7 on: November 19, 2009, 05:25:20 PM »
If his only contribution to your e-list are his postings promoting his own sales, then I think you should kick him off the list!  Plus, his attitude could use some adjusting.

Veronica

  • Super Hero!
  • ****
  • Posts: 5160
  • the Patron Saint of Judgmental Statues
Re: Am I off-base? Managing an e-list
« Reply #8 on: November 19, 2009, 05:53:37 PM »
*kick*

Florida

LyraSilverose

  • Never tickle a sleeping tiger.
  • Hero Member
  • ***
  • Posts: 1112
Re: Am I off-base? Managing an e-list
« Reply #9 on: November 19, 2009, 05:58:24 PM »
He doesn't contribute.  Since the primary purpose of this list is to communicate about the hobby, not to buy and sell hobby-related products, he needs to be removed from the list.
Soft paws and sharp claws a tiger do make.

BettyDraper

  • Hero Member
  • ***
  • Posts: 2327
Re: Am I off-base? Managing an e-list
« Reply #10 on: November 19, 2009, 05:59:07 PM »
Self-righteous, disingenuous and insulting?  He'd be gone in a heartbeat if I were in your shoes. 

RandomAngel

  • Hero Member
  • ***
  • Posts: 1558
Re: Am I off-base? Managing an e-list
« Reply #11 on: November 19, 2009, 06:06:16 PM »
He doesn't contribute.  Since the primary purpose of this list is to communicate about the hobby, not to buy and sell hobby-related products, he needs to be removed from the list.

Which reminds me: this makes his claim about wanting to let his product "stand on its own merits" extra absurd. It would barely be logical even if he did have some sort of relationship with other members of the list, but he doesn't. It's not like, Ooh, David is so popular around here and everyone likes him so I'd better buy his stuff--all he's ever posted about is selling his stuff. So how would anyone be ABLE to be biased if they knew it was his?

Ridiculous.

alegria

  • Hero Member
  • ***
  • Posts: 2974
Re: Am I off-base? Managing an e-list
« Reply #12 on: November 19, 2009, 06:13:56 PM »
Kick him off the list and monitor any new applicants for a bit, IMO.

TootsNYC

  • Super Hero!
  • ****
  • Posts: 24317
Re: Am I off-base? Managing an e-list
« Reply #13 on: November 19, 2009, 06:19:02 PM »
You manage this list, right? Really, it's your list. It's  not like anybody else owns it. I'd just bump him off.
Your rule is VERY VERY VERY common in EVERY message board I've ever seen.

And in fact, at least one person on your list minds a lot. I would imagine (s)he's not alone.

TiredMum

  • Member
  • **
  • Posts: 364
Re: Am I off-base? Managing an e-list
« Reply #14 on: November 19, 2009, 06:34:13 PM »
POD - remove from list.  He's wrong & also being rude to you.