This is an annoyance turned happy situation. I bought my son a new pair of shoes a few weeks ago. They were a well known brand and I bought them at Macy's. A few things happened. First, he wanted to wear the shoes, so I didn't take the box. We literally threw the old shoes on the trash outside the store as they were that bad. Second, I promptly lost the receipt. I have grocery store receipts from four years ago when I lived I ND, but I lost a receipt from this month. Go figure. Third and most importantly, the toe of the new left shoe came completely apart.
So I was in a mall that had a Macy's, but not the one that is originally bought the shoes at. I was figuring on just buying a new pair of shoes, but decided to explain the situation to the sales lady and ask if there was anything they could do, making it clear that it was perfectly okay if there was not. She was able to look up the sale with the card I'd used to pay and refund the purchase price. Then the new shoes the kid picked out were ten dollars less than the old one, so instead of spending $50-60 like I was thinking I'd have to spend, I actually got a $10 credit! Yay!!!!
Edited for typos. I really need to figure out why my computer is autocorrecting words I'm not done typing yet.