That reminds me of our old real estate agent. She was, frankly, terrible. She ignored a lot of our comments about what we were looking for in a house, and she was very condescending to me for some reason. The final straw was when I spotted a bunch of newly-built houses in the area we wanted - I phoned her to inquire about whether they were available, how much, etc., and her response was "What new houses?" She didn't know anything about them.