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Author Topic: Professional Darwinism: Update to OP on p.74  (Read 3442610 times)

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blue2000

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Re: Professional Darwinism: Update to OP on p.74
« Reply #3375 on: February 06, 2013, 10:14:17 AM »
Caught on camera and broadcasted, and deserved to be let go from his job....

http://www.dailymail.co.uk/news/article-2273585/Boston-Market-employee-rants-hating-customers-undercover-boss-FIRED-spot.html#axzz2K22gNdst

From the en.wikipedia for undercover boss: "Undercover Boss has been criticised as a "reality show" for presenting scenarios and situations which rarely happen to employees in real workplaces and are in fact dramatic tricks.[17] Others point out that CEOs in real life workplaces do not typically go out of their way to provide gifts and other extra benefits to front-line employees at the expense of the bottom line"

So that leaves me wondering if the employee really was one.. or if the firing and reason for firing was just a ratings ploy.  I would take a nice chunk o cash to do either: pretend to be a bad employee who gets fired or pretend to be an employee.. who says bad things and gets fired.

Or if, in fact, they scouted out the possibilities beforehand and decided they wanted this guy gone. Hard for him to fight it if the big boss fires him on camera!
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Outdoor Girl

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Re: Professional Darwinism: Update to OP on p.74
« Reply #3376 on: February 06, 2013, 10:53:01 AM »
I haven't been watching Undercover Boss lately but I remember one episode in the first season where the boss sat down with a woman on the phones who was absolutely horrible at dealing with customers.  The boss met with her, told her how disappointed he was with her performance and put her on a program/course to improve.  The little blurb at the end where they picture everyone and have words up with an update indicated that she'd failed to improve and was fired.

I think that was an appropriate way to do it.  It is kind of drama inducing to fire the guy on camera, I think.

But honestly, I don't know how this show works anymore.  I know I'd be suspicious if someone showed up at my workplace with cameras in tow, talking about filming a documentary about so and so getting back into the work force/changing careers, etc.
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Black Delphinium

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Re: Professional Darwinism: Update to OP on p.74
« Reply #3377 on: February 06, 2013, 11:05:05 AM »
My husband asked me if I would recognize my company's CEO if he did something like this. I said of course I would. He asked how I knew. I told him that it was because our CEO is French and has a very distinct accent.  :P >:D :P
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wolfie

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Re: Professional Darwinism: Update to OP on p.74
« Reply #3378 on: February 06, 2013, 11:06:22 AM »
I haven't been watching Undercover Boss lately but I remember one episode in the first season where the boss sat down with a woman on the phones who was absolutely horrible at dealing with customers.  The boss met with her, told her how disappointed he was with her performance and put her on a program/course to improve.  The little blurb at the end where they picture everyone and have words up with an update indicated that she'd failed to improve and was fired.

I think that was an appropriate way to do it.  It is kind of drama inducing to fire the guy on camera, I think.

But honestly, I don't know how this show works anymore.  I know I'd be suspicious if someone showed up at my workplace with cameras in tow, talking about filming a documentary about so and so getting back into the work force/changing careers, etc.

I would be too - first thing I would do is look up the executives to see if the "new" person was one of them. Even if it is legit - a reality show about getting back in the workforce I would still be on my best behavior - afterall i am being filmed and it is going to be shown somewhere. I don't want to make a fool of myself where the world can see.

Hazmat

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Re: Professional Darwinism: Update to OP on p.74
« Reply #3379 on: February 06, 2013, 11:42:38 AM »
I haven't been watching Undercover Boss lately but I remember one episode in the first season where the boss sat down with a woman on the phones who was absolutely horrible at dealing with customers.  The boss met with her, told her how disappointed he was with her performance and put her on a program/course to improve.  The little blurb at the end where they picture everyone and have words up with an update indicated that she'd failed to improve and was fired.

I think that was an appropriate way to do it.  It is kind of drama inducing to fire the guy on camera, I think.

But honestly, I don't know how this show works anymore.  I know I'd be suspicious if someone showed up at my workplace with cameras in tow, talking about filming a documentary about so and so getting back into the work force/changing careers, etc.

I would be too - first thing I would do is look up the executives to see if the "new" person was one of them. Even if it is legit - a reality show about getting back in the workforce I would still be on my best behavior - afterall i am being filmed and it is going to be shown somewhere. I don't want to make a fool of myself where the world can see.
Exactly.  He knew they were filming.  You have to wonder how he would behave when he was not on camera.
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Indiana

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Re: Professional Darwinism: Update to OP on p.74
« Reply #3380 on: February 06, 2013, 03:33:07 PM »
Re "Undercover Boss" and the issue of showing the fired employee.

A similar social-engineering problem: I remember, years ago, hearing a brief story on NPR's "All Things Comsidered" about the woman who gets the people shown on "Cops" to sign releases for broadcast of their images. She said that, surprisingly, they have very few refusals - the arrestees seem to find it terribly cool that they're going to be on TV!
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DollyPond

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Re: Professional Darwinism: Update to OP on p.74
« Reply #3381 on: February 06, 2013, 04:21:13 PM »
My husband asked me if I would recognize my company's CEO if he did something like this. I said of course I would. He asked how I knew. I told him that it was because our CEO is French and has a very distinct accent.  :P >:D :P

Our CEO is orange.

He spends a LOT of time in his tanning bed that is in his penthouse office.

mmswm

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Re: Professional Darwinism: Update to OP on p.74
« Reply #3382 on: February 06, 2013, 04:28:49 PM »
My husband asked me if I would recognize my company's CEO if he did something like this. I said of course I would. He asked how I knew. I told him that it was because our CEO is French and has a very distinct accent.  :P >:D :P

Our CEO is orange.

He spends a LOT of time in his tanning bed that is in his penthouse office.

I would imagine our CEO wouldn't show up himself, as he's far too recognizable. Several of the other executives have been known to show up randomly at various locations just to check things out and talk to the ground level employees.   On the other hand, due to the privacy concerns in the banking world, I have a hard time any bank doing this show.
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Diane AKA Traska

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Re: Professional Darwinism: Update to OP on p.74
« Reply #3383 on: February 06, 2013, 04:29:06 PM »
My husband asked me if I would recognize my company's CEO if he did something like this. I said of course I would. He asked how I knew. I told him that it was because our CEO is French and has a very distinct accent.  :P >:D :P

Our CEO is orange.

He spends a LOT of time in his tanning bed that is in his penthouse office.

Did he inherit the company after his boss, Mr Wonka, passed?
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VorFemme

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Re: Professional Darwinism: Update to OP on p.74
« Reply #3384 on: February 06, 2013, 06:33:39 PM »
My husband asked me if I would recognize my company's CEO if he did something like this. I said of course I would. He asked how I knew. I told him that it was because our CEO is French and has a very distinct accent.  :P >:D :P

Our CEO is orange.

He spends a LOT of time in his tanning bed that is in his penthouse office.

Did he inherit the company after his boss, Mr Wonka, passed?

Cold milk in the sinuses on its way out your nose is not comfortable. But I am giggling insanely......how tall is the boss, by the way (which movie would he have starred in)?
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Jocelyn

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Re: Professional Darwinism: Update to OP on p.74
« Reply #3385 on: February 06, 2013, 07:25:30 PM »
I haven't been watching Undercover Boss lately but I remember one episode in the first season where the boss sat down with a woman on the phones who was absolutely horrible at dealing with customers.  The boss met with her, told her how disappointed he was with her performance and put her on a program/course to improve.  The little blurb at the end where they picture everyone and have words up with an update indicated that she'd failed to improve and was fired.

I think that was an appropriate way to do it.  It is kind of drama inducing to fire the guy on camera, I think.

But honestly, I don't know how this show works anymore.  I know I'd be suspicious if someone showed up at my workplace with cameras in tow, talking about filming a documentary about so and so getting back into the work force/changing careers, etc.

I would be too - first thing I would do is look up the executives to see if the "new" person was one of them. Even if it is legit - a reality show about getting back in the workforce I would still be on my best behavior - afterall i am being filmed and it is going to be shown somewhere. I don't want to make a fool of myself where the world can see.
Exactly.  He knew they were filming.  You have to wonder how he would behave when he was not on camera.
On the other hand, you have to wonder if he would have said what he said if someone wasn't pumping him about how he liked working there.

Miss Tickle

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Re: Professional Darwinism: Update to OP on p.74
« Reply #3386 on: February 06, 2013, 09:09:35 PM »
My husband asked me if I would recognize my company's CEO if he did something like this. I said of course I would. He asked how I knew. I told him that it was because our CEO is French and has a very distinct accent.  :P >:D :P

Our CEO is orange.

He spends a LOT of time in his tanning bed that is in his penthouse office.

Our CEO is almost 7 feet tall.

Miss Tickle

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Re: Professional Darwinism: Update to OP on p.74
« Reply #3387 on: February 06, 2013, 09:35:08 PM »

The premise of Undercover Boss is a meta-reality show, so all employees would sign releases before any filming or they likely wouldn't be scheduled to work that day. I doubt employees can be forced to appear on camera if they aren't willing. Everyone knows they are being filmed all the time they are with the trainee. That's the point of the show.

There's nothing wrong with a little humility. Sounds like this isn't the place for him, but rather than get himself a job where he doesn't have to put up with 'demands', he badmouths the people putting food on his table. On camera. It's not the job of the Exec to guide this man, it's her job to remove him before he ends up on Youtube. He was hoist by his own petard.

My point exactly-if he signed the release BEFORE, he didn't exactly consent to be fired on network TV.
Other execs on Undercover Boss did, however, guide erring employees, including referring them for additional training so that they wouldn't make their mistakes again, rather than firing them. I don't see that it's the JOB of an exec to treat people as disposable, although I suspect it is part of Boston Market culture. Which is why I think she did far more damage to her precious brand than an employee Female Dog in the back room.

Yes, by signing his release he did consent to being fired on network t.v.  That's the risk he took. The company trusted him to train people. What outcome could he have expected? There's no excuse for that level of idiocy.  I would never eat at any Boston Market ever if he wasn't fired.  I appreciate her taking control and dealing with it immediately.

If you've ever eaten at Boston Market he's talking about you. He hates you, and he spreads his poison to new employees. I'm glad he can't get at your food anymore.

Jocelyn

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Re: Professional Darwinism: Update to OP on p.74
« Reply #3388 on: February 06, 2013, 09:47:19 PM »
Well, if I wanted to personalize that someone I'd never met made comments that personally applied to me, I guess I could construe that he hates me.
Actually, she didn't fire him immediately...she sent him home to wait for a call from his manager. Then she went and demanded the manager fire him.
I think you may be confused about what I'm saying. I'm not saying that the employee should not have been fired. I'm saying that it was handled badly. And that a company who handles a firing this way is probably abusive of its employees in many other ways, as the other workers described. A company that doesn't prioritize being kind to workers probably doesn't really care about customers, either. Just about pretending whatever's necessary to 'preserve the brand'.

Twik

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Re: Professional Darwinism: Update to OP on p.74
« Reply #3389 on: February 06, 2013, 10:56:48 PM »
I'd be suspicious that anything on reality tv would show how things are "really done" at a company.
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