In any other venue, this coworker's behavior would, at the very least, get her written up. Around here, it doesn't even merit a talking to.
I've worked with this woman in one way or another for about ten years.
When we were working in the branches, she was clear with our boss that she didn't want to do any desk time. So her job was to reshelve books. This was a twofold problem because:
1) She took both her bible and a joke book around with her, would wheel the cart in between shelves and then, would stand and read the books she had taken with her. In a room that wasn't much bigger than most Subway Sandwich shoppes, that woman could hide herself well.
2) If the shelf on which she was filing books was a bit tight, she would come to me and say "It's time to week the books again!" I would go over to look at the problem and I would say "Those are relatively new books so we aren't getting rid of them. Also, the shelf above and the shelf below are only a quarter full. So just shift a few books down or up and you will have plenty of room." "Is that really my job?" "Yup."
Her solution was to take the books and stuff them on top of the books already on the shelf.
Our supervisor wanted to write her up and tried to, but our then director said we couldn't do it because "No one has done it in the past and she is well past probation now." English translation: he didn't want a problem.
So these days she gets passed around, department to department, branch to branch, where she does as little as humanly possible, reads her bible and tries to evangelize patrons because "her faith requires it."
Her current "job" is to keep an eye on the fiction and movie room and help the patrons in there find what they need. It sounds easy enough for everyone else. But SHE takes the phone off the hook so no one can get hold of her, takes her Bible and hides in the corner. If anyone asks for help, she sends them to my team in the computer/reference area.
This week a patron charged out of the room and over to me with steam coming from his ears. He wanted the director (good luck with that), but first he wanted to tell me what happened. He wanted instructional DVDs on how to play piano. I've bought a ton of them (a "ton" equals about fifteen or twenty because that's all our jobber had) recently thanks to patron requests and was about to say so when he said "and that old lady who supposedly works in there told me you didn't have any. She didn't even LOOK in the computer. So I went downstairs and the lady there looked and came up with these!" He indicated six DVDs. "So I want to complain to your manager about her lousy work ethic."
So I sent him upstairs to the director's office....where I know he had to talk to one of the Mini-mes....and I am sorry, but they aren't going to write her up 'cause they are friends. We did let her immediate supervisors know about this. She's being moved again. But no one will actually address the elephant in the room.
I suppose it really is too late to start writing her up....and I cannot understand how this sort of behavior gets so far out of hand. I used to get spoken to severely just for looking at the backs of magazines while on the desk.