People who don't state the question or issue up front. I work for a rather small law enforcement agency, but not in an office that deals directly with the public. However, if you Google the agency, for some reason our main office office number comes up. That's okay. It's my job to answer the phone, and I help as best I can.
A man called because he received a call from a phone number. He didn't understand the message that was left, has no idea why he was called, he called the number twice getting a "disconnected" message the first time, and a similar "not available" message the second time. He wants to give us the number so that we can call it. Up until this time, I thought he was the potential victim of a phone scam and was Googling the correct contact number for that. I asked the gentleman if he thought it might be a scammer. Disgusted with my incomprehension, the gentleman said that he looked up the area code and it was for Waterford, Massachusetts. (The gentleman lives in the southern U.S.) So, of course it must be connected with the recent bombing. I asked if there was a reason for some mysterious associate of the two bombers to call him; no
, he was a good American Patriot who didn't have anything to do with Muslim foreigners. That's why he was reporting this suspcious number. Then he said that it was no wonder we couldn't catch anybody and hung up on me. Please note that the second suspect had been arrested two days before.
Okay, maybe I'm also whining just a little about people who get upset without thinking things through.