Panera Bread. I love that place but there is one thing that I simply cannot understand about their menu. They sell bread. They have "bread" in the title of the company. But if you want to buy butter for the bread, you are kind of SOL.
The first time I bought a bunch of bread from them, I asked if they had any fancy butter flavors, like honey butter, that I could buy. Nope. Huh? I ended up getting some butter from the store to take to the potluck I was going to.
Today, I asked for just some regular butter and they said, "Sure." I was expecting a small tub of butter. Nope, I got a lot of little butter tubs (individual size) thrown into the bag. Not classy, folks. And, actually, I'm looking at it right now--its not even butter. It's margarine. Really? Margarine for your delicsious bread?
I'm seriously tempted to write corporate about the issue.