FedEx DumbPost strikes again.
I ordered some things from a company to replace stuff in a Christmas box that was stolen from a friend. I checked the tracking site and stayed home all day for it yesterday. The site said "Out for Deliver" as of 9:30 AM and it never came. The latest update, which came in an hour ago said that they attempted to deliver it at 11:14 this morning and the message said
Customer not available or business closed - Please contact local Post Office to pick up or reschedule delivery
I was home. They didn't bother to ring my doorbell. I will now have to go to the post office to get the package. This is not the first time.
I hate them. I had an issue just the other day (in the never shopping there again thread) Partly my fualt, but I *thought* they could figure it out. My company occupies 2 out of 3 floors of our bldg, and has a separate mailroom and reception desk for us only. the other floor has "regular" mail delivery, by a regular carrier. Our mail comes in the big USPS truck, and our mailroom sorts and delivers it.
Ordered sometning and due to issues at home, had it sent to me at work. I didn't notice until after I had placed the order, the company name had dropped off, so instead of being addressed to me, at "my company name" and "my company address" it was just me and the street address.
at 10:03 am it was "out for delivery" and at 10:26 "delivery exception, sending back to shipper?" Um ok. I suspect what happened is, due to the lack of company name, it came by the regular carrier, who took it up, and was told, nope, this person is not one of our employees. So rather than stopping at reception which they pass by going in and out, they simply took it.And when I called the local PO, they were less than helpful, and I'm being nice here.
It did have a good ending. The mailroom called me yesterday to tell me my package had arrived, and on it, the company name was written in marker, with a "?" So I'm guessing they took it back, and maybe asked, and was told, yes, try larger company.