Work software. It is never easy to use, but what is throwing me at the moment is my remote log-in process. In order to work from home, I have to get access to the secure intranet. This involves a process kind of like dial-up, where I log in and then it runs an application that connects me.
Last year it was a breeze, I never had to think about it. Then I got upgraded to Windows 7 before they upgraded that in house software. Fortunately, through trial and error I figured out a workaround. Well, just last week that software was fixed... To the point where now the process is random at best, and deliberately sadistic at worst. It keeps trying to install new (legit) software, except it is already installed. Then I'll get a message saying after it's installed, click here
to continue. Which then brings up the "do you want to install this software?" box. If/when I break that loop, I get a message that the software has an error, do i want to run it anyway? and there's a 50/50 shot that whatever button I click (run or cancel), regardless of its label, will make it work vs. have the program hang.
I feel like it's a "rat in a maze" test, where they keep changing the path to success. "oh, she clicked that option last time and it worked, this time it won't work and/or will hang the computer. Next time maybe it will work and maybe it won't, muah ha ha ha!". Seriously, the same strategy will not work two days in a row.