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Author Topic: "I'm never shopping THERE again!" Share your story!  (Read 2675968 times)

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Elfmama

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #4710 on: September 18, 2013, 07:37:40 PM »
JenJay, did your lack of connection happen to coincide with bad weather?  I posted waaaaaaaaay upthread about Verizon losing our custom because every time it rained hard, we had no phone service.  Verizon "couldn't find a problem" because by the time they got a tech out, the rain had stopped and the line had dried out.
~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~
Common sense is not a gift, but a curse.  Because then
you have to deal with all the people who don't have it.
~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~

Ser Lucien Liliane

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #4711 on: September 18, 2013, 07:44:06 PM »
We're having a very similar problem with CenturyLink these days - the internet will randomly get slow as molasses, keep dropping for no reason, etc. They also think it's the modem. It's not. We just REPLACED the modem because the old one croaked due to a brownout (to their credit, they overnighted a new one immediately the instant they heard "The power light's red".) It's either something on their end, or a problem with the wiring in the box outside the house, and they don't seem particularly interested in figuring out which one it is to fix it.

(At least their customer service seems to have improved from when they used to be Qwest. The last time we had a modem go on Qwest, they refused to believe it was dying, because it was NOT one of the 98% of modems that would show a red power light when having problems. We actually had to have a tech come out and do diagnostics on the modem before they'd admit it was actually dead...and they still tried to charge us a fee for that. My dad set them quick RIGHT straight.)
"Ah, yes. I forgot you've taken levels in Defeating Paperwork."


StarDrifter

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #4712 on: September 18, 2013, 08:25:43 PM »
Husband changed our internet service provider from the national telco (Telstra) to a smaller, local one after three months being given the run-around.
Husband is an IT tech who does wiring and stuff as well (he's got an electricians' ticket so it's all safe and legal) and when we bought our house the first thing he did was find the terminal box and replace all the copper wire in the walls with fibre optic stuff and installed some extra data points. This was before we even got the internet connected.
We then got ADSL activated and got online, and everything was fine for the first six months. Then we found that our speeds dropped dramatically about a week into every billing period, and we were having dropouts constantly. We weren't even getting near our download limits, so there was no reason we should have been having speed issues.
I called to report the problem and got the usual 'reset your modem' blah-blah so I followed all the steps (even though we'd already done all the basic troubleshooting the night before with no difference.
They said they'd send a tech, and that we'd need someone home all day on the Friday. Thankfully I wasn't scheduled to work so I was able to be there.
Waited all day with slow internets and nothing to watch on TV. The house was Very Clean by the end of the day.
No tech showed, but on Monday we got an e-mail saying that the tech had been out and determined that the problem was beyond their network, must be somewhere in our cabling - but they can fix that! For the low-low price of $799 (!!!!) they could get someone to replace the cabling in our walls with the new fibre that they have!
Uh, no.
Husband spent months e-mailing back and forth and after about three months of this (and a $299 'service to premises' charge that we successfully refuted) got so sick of it that he called another ISP.
Three days later we had a faster connection for cheaper and haven't had any further issues in 3.5 years with them.
The other horror stories people in Australia can tell about Telstra could make up a thread on their own...
... it might frighten them.
Victoria,

Adelaide

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #4713 on: September 18, 2013, 09:05:10 PM »
I was at Wegmans (who am I kidding, I love it there, just not this time) and I had the worst cashier EVER. She chatted with the woman in front of me forever, then when I got up to the register she scanned my items at a glacial pace. She paused and reached over to touch my phone, which was resting on the check/purse counter, and asked me if I had the app. I quickly replied that I didn't and put it in my pocket so she wouldn't pick it up.

I brought three reusable bags with me and placed them at the front of the line in front of my groceries. I realized that they might not all fit in the reusable bags and tucked an unpurchased one at the end of the conveyor belt just in case. The cashier then asked me to look on the belt and see if there were any other cold things (that she could pack with like items). When I said there weren't, she stared at me and in a very accusatory tone said "Um, eggs are cold." Instead of arguing about my plan not to refrigerate the eggs, I just handed them to her.

She then told me that she was going to pack the chicken in a plastic bag before putting it in the reusable one. I said that was fine (although if I was one of those people who bought the bags because I was concerned with the environment I would have raised a fuss) and when she was finished she stared at me and said "Do you still want these in a reusable bag?" Well, yeah. When she filled my three previously-purchased bags and there were still some things on the belt she said "Did you want to purchase this bag?" Which bag, the one I'd gone out of my way to get and place on the belt with my stuff? Yes. AND she didn't fit all of my junk in the bags like I asked. She was such a terrible packer that I had to repack my stuff in my trunk....and I made it all fit.

Waterlight

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #4714 on: September 18, 2013, 09:22:36 PM »
When watching professional bra measurements on TV, many women with good sized chests seem to be DD or above, yet that size seems so rare in the store unless the band size is large.  Most women seem to have too large band coupled with too small cup. 

I have heard from others that in general VS doesn't do a good job with bra measurements.  I would love to get one from a high quality store once I get out of nursing bras.

I'll third VS doing a lousy job with measurements.  A saleslady there measured me as a 36D, although with the bras I had at home that were that size, the straps kept slipping off my shoulders  ::)  That's why I was shopping for new bras--because I'd lost 60 pounds and knew I needed bras that actually, you know, fit me!

I got re-measured at Nordstrom and it turns out I'm actually a 34DD/32F depending on the style of bra.  Yep, AFTER dropping 60 pounds :o   If there's a Nordstrom near you, I highly recommend getting re-measured there.
“The best lightning rod for your protection is your own spine.”--Ralph Waldo Emerson

IslandMama

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #4715 on: September 18, 2013, 10:23:48 PM »
The other horror stories people in Australia can tell about Telstra could make up a thread on their own...

Oh, don't get me started.  Let's just say that I would change ISP's now but we've had six months of trouble free service (touch wood!) and I'm hopeful its sorted for a while.  Besides, at the moment I'm on such a great deal because of involving the Ombudsman that I've got one lot of internet service for free and the other (we run it at two places on the one bill) at half price and it will stay like that for about another year.  I was having a very effective day when I decided to sort it all out.  >:D

Iris

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #4716 on: September 19, 2013, 01:54:42 AM »
The other horror stories people in Australia can tell about Telstra could make up a thread on their own...

Oh, don't get me started.  Let's just say that I would change ISP's now but we've had six months of trouble free service (touch wood!) and I'm hopeful its sorted for a while.  Besides, at the moment I'm on such a great deal because of involving the Ombudsman that I've got one lot of internet service for free and the other (we run it at two places on the one bill) at half price and it will stay like that for about another year.  I was having a very effective day when I decided to sort it all out.  >:D

I literally don't know anyone who has Telstra unless it is absolutely necessary due to coverage or business concerns. They are the pits. DH and I left them years ago and have never looked back. When we rang to cancel they were all "Why? How can we make you stay?!" and DH simply replied "You can't make us stay, your customer service has been terrible every time we've dealt with you."
"Can't do anything with children, can you?" the woman said.

Poirot thought you could, but forebore to say so.

StarFaerie

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #4717 on: September 19, 2013, 04:20:29 AM »
The other horror stories people in Australia can tell about Telstra could make up a thread on their own...

Oh, don't get me started.  Let's just say that I would change ISP's now but we've had six months of trouble free service (touch wood!) and I'm hopeful its sorted for a while.  Besides, at the moment I'm on such a great deal because of involving the Ombudsman that I've got one lot of internet service for free and the other (we run it at two places on the one bill) at half price and it will stay like that for about another year.  I was having a very effective day when I decided to sort it all out.  >:D

I literally don't know anyone who has Telstra unless it is absolutely necessary due to coverage or business concerns. They are the pits. DH and I left them years ago and have never looked back. When we rang to cancel they were all "Why? How can we make you stay?!" and DH simply replied "You can't make us stay, your customer service has been terrible every time we've dealt with you."

I am with Telstra and I am very happy with them. Any problem I have had has been fixed quickly and with the minimum of trouble. They've always been polite and helpful too. I tried another provider once but when something went wrong they just kept passing the buck saying it must be a Telstra problem as they used their lines (it wasn't Telstra's issue, it was theirs) so I went back to Telstra and haven't looked back.

Mad Goat Woman

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #4718 on: September 19, 2013, 04:27:21 AM »
The other horror stories people in Australia can tell about Telstra could make up a thread on their own...

Oh, don't get me started.  Let's just say that I would change ISP's now but we've had six months of trouble free service (touch wood!) and I'm hopeful its sorted for a while.  Besides, at the moment I'm on such a great deal because of involving the Ombudsman that I've got one lot of internet service for free and the other (we run it at two places on the one bill) at half price and it will stay like that for about another year.  I was having a very effective day when I decided to sort it all out.  >:D

I literally don't know anyone who has Telstra unless it is absolutely necessary due to coverage or business concerns. They are the pits. DH and I left them years ago and have never looked back. When we rang to cancel they were all "Why? How can we make you stay?!" and DH simply replied "You can't make us stay, your customer service has been terrible every time we've dealt with you."

I am with Telstra and I am very happy with them. Any problem I have had has been fixed quickly and with the minimum of trouble. They've always been polite and helpful too. I tried another provider once but when something went wrong they just kept passing the buck saying it must be a Telstra problem as they used their lines (it wasn't Telstra's issue, it was theirs) so I went back to Telstra and haven't looked back.

StarFaerie, this has been my experience with Telstra, too. They've been absolutely fantastic to me.

Captains Flat, Australia

Piratelvr1121

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #4719 on: September 19, 2013, 05:57:57 AM »
I was at Wegmans (who am I kidding, I love it there, just not this time) and I had the worst cashier EVER. She chatted with the woman in front of me forever, then when I got up to the register she scanned my items at a glacial pace. She paused and reached over to touch my phone, which was resting on the check/purse counter, and asked me if I had the app. I quickly replied that I didn't and put it in my pocket so she wouldn't pick it up.

I brought three reusable bags with me and placed them at the front of the line in front of my groceries. I realized that they might not all fit in the reusable bags and tucked an unpurchased one at the end of the conveyor belt just in case. The cashier then asked me to look on the belt and see if there were any other cold things (that she could pack with like items). When I said there weren't, she stared at me and in a very accusatory tone said "Um, eggs are cold." Instead of arguing about my plan not to refrigerate the eggs, I just handed them to her.

She then told me that she was going to pack the chicken in a plastic bag before putting it in the reusable one. I said that was fine (although if I was one of those people who bought the bags because I was concerned with the environment I would have raised a fuss) and when she was finished she stared at me and said "Do you still want these in a reusable bag?" Well, yeah. When she filled my three previously-purchased bags and there were still some things on the belt she said "Did you want to purchase this bag?" Which bag, the one I'd gone out of my way to get and place on the belt with my stuff? Yes. AND she didn't fit all of my junk in the bags like I asked. She was such a terrible packer that I had to repack my stuff in my trunk....and I made it all fit.

Is it bad that I'm picturing this cashier being like Mrs. Wiggins from the Carol Burnett skit?

Beyond a wholesome discipline, be gentle with yourself. You are a child of the universe, no less than the trees and the stars.  You have a right to be here. Be cheerful, strive to be happy. -Desiderata

Mediancat

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #4720 on: September 19, 2013, 07:02:44 AM »
I'm not sure if she wrote me off from the beginning because I was a female dining alone (I know the stereotype about tipping -- I don't fit into that),

Of course, as an individual customer/group of customers, the stereotypes shouldn't matter. It doesn't matter if the last five customers who looked like me/fit my group demographic came in, yelled at the server, spilled my drink on the floor, and tipped badly. I am not the previous customers, and neither were you.

Rob
"In all of mankind's history, there has never been more damage done than by someone who 'thought they were doing the right thing'." -- Lucy, Peanuts

earthgirl

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #4721 on: September 19, 2013, 07:27:27 AM »
I'm not sure if she wrote me off from the beginning because I was a female dining alone (I know the stereotype about tipping -- I don't fit into that),

Of course, as an individual customer/group of customers, the stereotypes shouldn't matter. It doesn't matter if the last five customers who looked like me/fit my group demographic came in, yelled at the server, spilled my drink on the floor, and tipped badly. I am not the previous customers, and neither were you.

Rob

Eh, I know that, but I can't figure any other reason why I would be so largely ignored when business was slow, and she was so attentive to other tables that were right next to and across from me. 
Unfortunately, if that is the reason why I received bad service, it became a self-fulfilling prophecy for her. 

BabyMama

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #4722 on: September 19, 2013, 08:23:29 AM »
I went to a big chain Italian restaurant, the one that does the unlimited soup/salad deal, for lunch one day.   

I gave them a final, final try after the incident I posted about earlier on this thread (which was similar to yours, but I was not given an opportunity to order food.) I had some $ left on the gift card they had given me, and had a craving for the soup.

They sat me (as they have every single time I eat there, single diner, with an iPad in hand with the intent on quiet reading) in the "family" section next to large parties with lots of loud children. Then the waitress seemed shocked that I might want a refill on my soup, and grudgingly brought the refill as a half-full bowl. Then she brought the check without asking if I wanted anything else, and never came back.

Hillia

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #4723 on: September 19, 2013, 08:28:55 AM »
I actually had a great experience there several years ago. DS was about 14, and going on his first date, taking a girl to the homecoming dance.  They wanted to go out to eat beforehand.  I was driving them, so I called ahead and arranged with the restaurant that our reservation would need 2 tables in separate areas, and that their check should be delivered to me.  It worked great; they were independent on their big date, I knew where they were and could keep a discreet eye on their behavior, and I made sure to tip both servers nicely.  Their server especially earned her tip; while the kids were very polite, they did keep her hopping with salad, drink and bread stick refills - two teenagers can eat a lot, especially when they're excited!

GlitterIsMyDrug

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #4724 on: September 19, 2013, 10:50:31 AM »
When watching professional bra measurements on TV, many women with good sized chests seem to be DD or above, yet that size seems so rare in the store unless the band size is large.  Most women seem to have too large band coupled with too small cup. 

I have heard from others that in general VS doesn't do a good job with bra measurements.  I would love to get one from a high quality store once I get out of nursing bras.

I'll third VS doing a lousy job with measurements.  A saleslady there measured me as a 36D, although with the bras I had at home that were that size, the straps kept slipping off my shoulders  ::)  That's why I was shopping for new bras--because I'd lost 60 pounds and knew I needed bras that actually, you know, fit me!

I got re-measured at Nordstrom and it turns out I'm actually a 34DD/32F depending on the style of bra.  Yep, AFTER dropping 60 pounds :o   If there's a Nordstrom near you, I highly recommend getting re-measured there.

I love Nordstrom's for bras and bra fittings. Love them. Yes, expensive (so very expensive), but even just the measurement is worth it. They actually know what they're doing. My great-aunt told me to go there to get properly fitted (I'd never had a real fitting, just the one time at VS, and then just guessing myself), I resisted and she handed me a gift card so I had no excuse. I swear after I left with my shiny new bras in my appropriate size, I looked like I'd had a "little work" done. One my very best friends commented that "the girls are looking good", I told they finally had good bras to help them out!