I will never, ever shop there again. I'm a hard to fit size (There's a 9 inch difference between my rib measurement and bust measurement), but they had a couple of styles that, even though they weren't exactly right, they weren't terribly uncomfortable. I'd had to resort to "off the shelf" bras when the little old lady that ran the lingerie shop that I previously shopped at passed away and had nobody to take over the business. She actually hand measure everything down to the different size cups I require. She was amazing. Anyway, VS had been a a reasonable second best until recently, when I noticed the quality going downhill fast. Bras that had been lasting 6 months were barely lasting a few weeks. I emailed corporate to complain, and I got a canned email back telling me how to exchange the product. Now why on earth would I want to exchange one poorly made garment for another one? If they can't even give me a simple "thanks for letting us know, we'll pass along your concerns to our quality control department", I have no desire to ever shop there again.
Now to find a new bra maker. This is Miami. There's got to be somebody who's doing it again.