A Civil World. Off-topic discussions on a variety of topics. > Time For a Coffee Break!

"I'm never shopping THERE again!" Share your story!

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mmswm:

--- Quote from: JenJay on October 12, 2013, 04:34:19 PM ---This shutdown is causing me to reevaluate where I do business. DH and I will be able to pay our bills this month but not next month (fingers crossed it won't go on that long!!) so I've been making calls to see what to do, should it come to that.

Verizon will let us defer payment for a month without shutting off service but still charge a $5 late fee. I realize that $5 is a really low late fee and under any other circumstance I'd be thankful for it, but you multiply that by however many federal employees they have and it makes me wonder how much they'll profit.

My credit union won't help us out at all. They said if we don't make our visa payment they'll charge us a $30 late fee and report it on our credit. DH has been with this credit union for over 25 years and his parents much longer than that. Between our visa, various signature loans when we were starting out, all the cars we've purchased, etc. we've been sending money their way every month for 20 years. I'm so incredibly unimpressed right now.

I was going to call a few other places like State Farm and Honda but I'm so bummed now that I don't even want to ask. I know that these are businesses and nobody owes us a break, but still, it's not like we're all in this position because we were irresponsible.

--- End quote ---

I no longer use a certain bank because of something similar.  I had a habit of paying my credit card bill at the actual branch a few days before the due date. A hurricane came through, knocking out power for several days at the branch location and for several weeks at my house.  I called and asked if they could waive the late fee due to the act of nature closing my branch keeping me from making the payment on time (they finally got power back the day after the due date).  They told me they would do so, but when I looked, they hadn't.  Not only that, but the added late fee made me go over my limit, so they added an over limit fee as well.  They then said they never promised to waive the late fee.  Then they told me I should have just driven to another branch (where? I couldn't leave the property and there was heavy debris in the road preventing movement for a few days...it wasn't that I didn't WANT to pay it, it was that I couldn't.  I only had cash since I hadn't been able to get to the bank to deposit my paycheck before the storm). I borrowed money from my parents to pay off the entire balance (it was an emergency card and only had a $300 limit, and I'd just used it for car repairs), except for the two fees I contested.  It took over a year, but they finally took care of the fees and repaired the damage to my credit. I will never, ever have anything to do with that bank again.

wheeitsme:

--- Quote from: JenJay on October 12, 2013, 04:34:19 PM ---This shutdown is causing me to reevaluate where I do business. DH and I will be able to pay our bills this month but not next month (fingers crossed it won't go on that long!!) so I've been making calls to see what to do, should it come to that.

Verizon will let us defer payment for a month without shutting off service but still charge a $5 late fee. I realize that $5 is a really low late fee and under any other circumstance I'd be thankful for it, but you multiply that by however many federal employees they have and it makes me wonder how much they'll profit.


--- End quote ---

My guess?  Verizon probably won't profit that much, if at all.  If a family's phone bill runs $100, that's a 5% late fee.  Combine however many federal employee's bills, and that is that much money that they don't have out there paying the company's bills and making more money.  They might break even, but there's a chance they might lose some profit.

AnnaT:

--- Quote from: Morticia on October 12, 2013, 02:05:54 PM ---A certain car rental place. We had reserved a car for the weekend and DH was supposed to pick it up at 11am. Except, they didn't have any for the 8 people who had reservations. It is a holiday weekend here so all rental cars are spoken for.  They arg now saying they may have cars by 4.   ::)

--- End quote ---

This so brought to mind the Seinfeld episode on reservations (I never actually watched the show but due to its popularity, I actually know a lot of its plot lines - this scene though is priceless!). 

"Agent: I'm sorry, we have no mid-size available at the moment.
Jerry: I don't understand, I made a reservation, do you have my reservation?
Agent: Yes, we do, unfortunately we ran out of cars.
Jerry: But the reservation keeps the car here. That's why you have the reservation.
Agent: I know why we have reservations.
Jerry: I don't think you do. If you did, I'd have a car. See, you know how to take the reservation, you just don't know how to hold the reservation and that's really the most important part of the reservation, the holding. Anybody can just take them."

http://www.youtube.com/watch?v=A7uvttu8ct0

GlitterIsMyDrug:

--- Quote from: AnnaT on October 14, 2013, 07:29:53 PM ---
--- Quote from: Morticia on October 12, 2013, 02:05:54 PM ---A certain car rental place. We had reserved a car for the weekend and DH was supposed to pick it up at 11am. Except, they didn't have any for the 8 people who had reservations. It is a holiday weekend here so all rental cars are spoken for.  They arg now saying they may have cars by 4.   ::)

--- End quote ---

This so brought to mind the Seinfeld episode on reservations (I never actually watched the show but due to its popularity, I actually know a lot of its plot lines - this scene though is priceless!). 

"Agent: I'm sorry, we have no mid-size available at the moment.
Jerry: I don't understand, I made a reservation, do you have my reservation?
Agent: Yes, we do, unfortunately we ran out of cars.
Jerry: But the reservation keeps the car here. That's why you have the reservation.
Agent: I know why we have reservations.
Jerry: I don't think you do. If you did, I'd have a car. See, you know how to take the reservation, you just don't know how to hold the reservation and that's really the most important part of the reservation, the holding. Anybody can just take them."

http://www.youtube.com/watch?v=A7uvttu8ct0

--- End quote ---

I feel that way every time I have to get a truck from U-Haul. Sure, make a reservation on line. But oh by the way it's first come first serve. So don't bother with the reservation? No, no, you should make a reservation, but that doesn't guarantee a truck. What does guarantee a truck? Coming down and getting it. But not the reservation? No, not the reservation. What does the reservation do? Well, you should make a reservation. Last time we had to move we just hired movers. Odd thing, we booked them to come at 10 am. And then they came. At 10 am. With a truck. Weird business practice. (actually they were early but they called us to see if they could come early)

Imagine if restaurants adopted this policy. You must make a reservation, however it is completely meaningless and we just hand out the tables as people walk in. But you still need a reservation. That will mean nothing.

Piratelvr1121:
Funny thing is that Bob Evans, while they do not take official reservations, they will still honor them.  I called recently asking if they did reservations.  The woman said "No, not officially but we will take down your name and time and try to hold a table for you."

So I made the "reservation" and even though it was unofficial they did still honor it, which I thought was very nice of them since it was for a large party.   

So if they can honor it with a policy of "We don't do reservations" than a place that does do them ought to honor them.

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