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"I'm never shopping THERE again!" Share your story!

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wheeitsme:

--- Quote from: JenJay on October 12, 2013, 03:34:19 PM ---This shutdown is causing me to reevaluate where I do business. DH and I will be able to pay our bills this month but not next month (fingers crossed it won't go on that long!!) so I've been making calls to see what to do, should it come to that.

Verizon will let us defer payment for a month without shutting off service but still charge a $5 late fee. I realize that $5 is a really low late fee and under any other circumstance I'd be thankful for it, but you multiply that by however many federal employees they have and it makes me wonder how much they'll profit.


--- End quote ---

My guess?  Verizon probably won't profit that much, if at all.  If a family's phone bill runs $100, that's a 5% late fee.  Combine however many federal employee's bills, and that is that much money that they don't have out there paying the company's bills and making more money.  They might break even, but there's a chance they might lose some profit.

AnnaT:

--- Quote from: Morticia on October 12, 2013, 01:05:54 PM ---A certain car rental place. We had reserved a car for the weekend and DH was supposed to pick it up at 11am. Except, they didn't have any for the 8 people who had reservations. It is a holiday weekend here so all rental cars are spoken for.  They arg now saying they may have cars by 4.   ::)

--- End quote ---

This so brought to mind the Seinfeld episode on reservations (I never actually watched the show but due to its popularity, I actually know a lot of its plot lines - this scene though is priceless!). 

"Agent: I'm sorry, we have no mid-size available at the moment.
Jerry: I don't understand, I made a reservation, do you have my reservation?
Agent: Yes, we do, unfortunately we ran out of cars.
Jerry: But the reservation keeps the car here. That's why you have the reservation.
Agent: I know why we have reservations.
Jerry: I don't think you do. If you did, I'd have a car. See, you know how to take the reservation, you just don't know how to hold the reservation and that's really the most important part of the reservation, the holding. Anybody can just take them."

http://www.youtube.com/watch?v=A7uvttu8ct0

GlitterIsMyDrug:

--- Quote from: AnnaT on October 14, 2013, 06:29:53 PM ---
--- Quote from: Morticia on October 12, 2013, 01:05:54 PM ---A certain car rental place. We had reserved a car for the weekend and DH was supposed to pick it up at 11am. Except, they didn't have any for the 8 people who had reservations. It is a holiday weekend here so all rental cars are spoken for.  They arg now saying they may have cars by 4.   ::)

--- End quote ---

This so brought to mind the Seinfeld episode on reservations (I never actually watched the show but due to its popularity, I actually know a lot of its plot lines - this scene though is priceless!). 

"Agent: I'm sorry, we have no mid-size available at the moment.
Jerry: I don't understand, I made a reservation, do you have my reservation?
Agent: Yes, we do, unfortunately we ran out of cars.
Jerry: But the reservation keeps the car here. That's why you have the reservation.
Agent: I know why we have reservations.
Jerry: I don't think you do. If you did, I'd have a car. See, you know how to take the reservation, you just don't know how to hold the reservation and that's really the most important part of the reservation, the holding. Anybody can just take them."

http://www.youtube.com/watch?v=A7uvttu8ct0

--- End quote ---

I feel that way every time I have to get a truck from U-Haul. Sure, make a reservation on line. But oh by the way it's first come first serve. So don't bother with the reservation? No, no, you should make a reservation, but that doesn't guarantee a truck. What does guarantee a truck? Coming down and getting it. But not the reservation? No, not the reservation. What does the reservation do? Well, you should make a reservation. Last time we had to move we just hired movers. Odd thing, we booked them to come at 10 am. And then they came. At 10 am. With a truck. Weird business practice. (actually they were early but they called us to see if they could come early)

Imagine if restaurants adopted this policy. You must make a reservation, however it is completely meaningless and we just hand out the tables as people walk in. But you still need a reservation. That will mean nothing.

Piratelvr1121:
Funny thing is that Bob Evans, while they do not take official reservations, they will still honor them.  I called recently asking if they did reservations.  The woman said "No, not officially but we will take down your name and time and try to hold a table for you."

So I made the "reservation" and even though it was unofficial they did still honor it, which I thought was very nice of them since it was for a large party.   

So if they can honor it with a policy of "We don't do reservations" than a place that does do them ought to honor them.

Slartibartfast:

--- Quote from: Piratelvr1121 on October 14, 2013, 07:05:32 PM ---Funny thing is that Bob Evans, while they do not take official reservations, they will still honor them.  I called recently asking if they did reservations.  The woman said "No, not officially but we will take down your name and time and try to hold a table for you."

So I made the "reservation" and even though it was unofficial they did still honor it, which I thought was very nice of them since it was for a large party.   

So if they can honor it with a policy of "We don't do reservations" than a place that does do them ought to honor them.

--- End quote ---

I can see the appeal of doing it this way for large groups - the restaurant hates making you wait while they scramble to push together tables, too.  So by taking an "unofficial reservation," they aren't promising anything but they can still try to do what they can to ensure that if and when you show up at the time you said you would, they'd have an easier time getting your tables ready.

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