Author Topic: "I'm never shopping THERE again!" Share your story!  (Read 1131815 times)

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Wulfie

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #5055 on: November 07, 2013, 12:56:40 PM »
Add my local Honda dealership to the list, and for the same reason as the Napa Auto Parts that I was venting about upthread.

By some chance did the dealership have "Sound" in their name and they were in Renton?  This is almost word for word what I got at thier Ford dealership and have heard many women complain about the same thing from other dealerships in the Sound auto family.

jedikaiti

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #5056 on: November 07, 2013, 12:59:17 PM »
Very glad that I don't get talked down to this way!  I can't imagine any dealership or mechanic thinking any of my vehicles "needed approval" from anyone other than myself!  Seems extremely strange to me that anyone would be like this in this day and age!  Does it seem to be mainly in the USA or do others in different countries have the same issues?

I've never had that problem, myself. I don't know if I'm just lucky or if I give off some kinda vibes or pheremones that keep creeps like that at bay.
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mmswm

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #5057 on: November 07, 2013, 01:06:08 PM »
Add my local Honda dealership to the list, and for the same reason as the Napa Auto Parts that I was venting about upthread.

By some chance did the dealership have "Sound" in their name and they were in Renton?  This is almost word for word what I got at thier Ford dealership and have heard many women complain about the same thing from other dealerships in the Sound auto family.

Opposite corner of the country.  :)
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nuit93

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #5058 on: November 07, 2013, 01:28:16 PM »
Add my local Honda dealership to the list, and for the same reason as the Napa Auto Parts that I was venting about upthread.

By some chance did the dealership have "Sound" in their name and they were in Renton?  This is almost word for word what I got at thier Ford dealership and have heard many women complain about the same thing from other dealerships in the Sound auto family.

My BF bought his first truck from them and nearly walked out because the salespeople were that bad.


Piratelvr1121

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #5059 on: November 07, 2013, 03:09:00 PM »
All these stories of misogynistic employees made me very grateful when I went looking for a certain kind of bolt/screw today.  I was working on changing the crib to a toddler bed and all the hardware you'd need was supposed to be in the bag that came with the rest of it all, but there were only two of these bolts when there was supposedly 3.

Lowe's didn't have it but they suggested Fastenal, and told me how to get there.  So I went over there and they said "Well we don't have one quite like this" and were ready to order some for me.  I said okay, commented that I'd been hoping to get this done today for the little guys birthday, but what can you do when the company that made the crib doesn't include all the hardware you'll need?

Then another guy comes by and looks at this bolt and asks "Does it need to be the same color?" I said no and the guy handed me a black one that did look different but it would work and when I started going for my wallet and asked how much it was, he said "Forget it, consider it a birthday present for the little guy."

Yeah, I'll definitely be going back for future hardware needs! :)
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JeanFromBNA

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #5060 on: November 07, 2013, 03:15:53 PM »
All these stories of misogynistic employees made me very grateful when I went looking for a certain kind of bolt/screw today.  I was working on changing the crib to a toddler bed and all the hardware you'd need was supposed to be in the bag that came with the rest of it all, but there were only two of these bolts when there was supposedly 3.

Lowe's didn't have it but they suggested Fastenal, and told me how to get there.  So I went over there and they said "Well we don't have one quite like this" and were ready to order some for me.  I said okay, commented that I'd been hoping to get this done today for the little guys birthday, but what can you do when the company that made the crib doesn't include all the hardware you'll need?

Then another guy comes by and looks at this bolt and asks "Does it need to be the same color?" I said no and the guy handed me a black one that did look different but it would work and when I started going for my wallet and asked how much it was, he said "Forget it, consider it a birthday present for the little guy."

Yeah, I'll definitely be going back for future hardware needs! :)
That is how to keep a customer!

Elfmama

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #5061 on: November 07, 2013, 03:27:03 PM »
Very glad that I don't get talked down to this way!  I can't imagine any dealership or mechanic thinking any of my vehicles "needed approval" from anyone other than myself!  Seems extremely strange to me that anyone would be like this in this day and age!  Does it seem to be mainly in the USA or do others in different countries have the same issues?

I've never had that problem, myself. I don't know if I'm just lucky or if I give off some kinda vibes or pheremones that keep creeps like that at bay.
This last time we bought a car (18months ago) was the first time in 40 years that the agent at the car dealership hasn't shown me the vanity mirror in the flap.  (What the heck is that thing called, anyway?  That flap that you flip down to keep the sun out of your eyes?)
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IMissItaly

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #5062 on: November 07, 2013, 03:30:34 PM »
The sun visor!  :D

GlitterIsMyDrug

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #5063 on: November 07, 2013, 03:31:14 PM »
Very glad that I don't get talked down to this way!  I can't imagine any dealership or mechanic thinking any of my vehicles "needed approval" from anyone other than myself!  Seems extremely strange to me that anyone would be like this in this day and age!  Does it seem to be mainly in the USA or do others in different countries have the same issues?

I've never had that problem, myself. I don't know if I'm just lucky or if I give off some kinda vibes or pheremones that keep creeps like that at bay.
This last time we bought a car (18months ago) was the first time in 40 years that the agent at the car dealership hasn't shown me the vanity mirror in the flap.  (What the heck is that thing called, anyway?  That flap that you flip down to keep the sun out of your eyes?)

I call it a visor.

The first time I went looking at buying a car, I got shown the light up mirror and the cup holders! Look at the cup holders!!

mmswm

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #5064 on: November 07, 2013, 03:52:58 PM »
Something else went wrong with my car today.  Guess who WON'T be getting a call from me?
Some people lift weights.  I lift measures.  It's a far more esoteric workout. - (Quoted from a personal friend)

Elfmama

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #5065 on: November 07, 2013, 04:06:43 PM »
The sun visor!  :D
Thanks!  I KNEW it had a name, but that sieve that I call my brain just wasn't bringing it up.
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cwm

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #5066 on: November 07, 2013, 04:09:08 PM »
Very glad that I don't get talked down to this way!  I can't imagine any dealership or mechanic thinking any of my vehicles "needed approval" from anyone other than myself!  Seems extremely strange to me that anyone would be like this in this day and age!  Does it seem to be mainly in the USA or do others in different countries have the same issues?

I've never had that problem, myself. I don't know if I'm just lucky or if I give off some kinda vibes or pheremones that keep creeps like that at bay.
This last time we bought a car (18months ago) was the first time in 40 years that the agent at the car dealership hasn't shown me the vanity mirror in the flap.  (What the heck is that thing called, anyway?  That flap that you flip down to keep the sun out of your eyes?)

I call it a visor.

The first time I went looking at buying a car, I got shown the light up mirror and the cup holders! Look at the cup holders!!

When I bought a car, it was through used car lots. Went off to the first lot, I told the salesman I was looking for a stick shift with automatic door locks and windows. That was literally my entire list of things I needed on my car. Three items. Half the cars he showed me were missing at least one of the items. One of them was an automatic with manual door locks and windows, the exact opposite of what I wanted.

I went to another lot and they were upfront with me, saying they didn't have very many manual transmissions, but they'd show me what they had. They treated me like an old friend and explained why they were showing me cars that didn't have X feature, or weren't exactly what I was looking at. Then they let me take the test drive and didn't point out all the extraneous features (visor mirror! cupholders! storage space in the console!). Guess who I got my car from?

IWish

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #5067 on: November 07, 2013, 04:36:13 PM »
A certain car dealership in town.

I hate car shopping but had narrowed down my choice to a certain model, either brand new or less than a year old. Go to the dealership closest to my house. Walked around the lot a bit to see what they had first then a salesman approached me and DH. Strike One: salesman would ask a question to DH and I would answer (the car was mine, DH was just along for the ride.) Repeat multiple times until DH finally said "Why don't you just ask her, it's HER car." Strike Two: salesman kept insisting they had my model in white on the lot. I told him I didn't see it when walking around. He kept pointing to a certain white car. I had to tell him that was a totally different model. Think Civic versus Accord. Strike Three: test drove a used one and while sitting in the lot with the car running it was obvious that the air conditioner wasn't working properly, critical in my hot climate! When I mentioned it to the salesman he stated that the a/c on cars doesn't start cooling until the vehicle is in motion. DH couldn't help himself and did the *cough*Bullcrud*cough* from the back seat. Salesman tried to backtrack and said "Well, that's okay the car is still under warranty." That was the final strike, because if I'm buying an expensive <1 year old car from your dealership, I would expect that YOU have already fixed it. Therefore I cannot trust that any of your cars to not have mechanical problems. The correct answer would have been "I'll have our service department check it out as soon as we're done here."

And I keep getting calls from this salesman. Part of me wants to call the dealership manager and tell him my experience. This was a young salesman (admitted he'd only been on the job for 3 months.) I wouldn't be calling to complain, per se, but to give him a heads up that this young guy needs more training and mentoring. He's not going to succeed unless he gets it and he might just be a great salesman one day if properly trained.

GlitterIsMyDrug

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #5068 on: November 07, 2013, 04:42:29 PM »
And I keep getting calls from this salesman. Part of me wants to call the dealership manager and tell him my experience. This was a young salesman (admitted he'd only been on the job for 3 months.) I wouldn't be calling to complain, per se, but to give him a heads up that this young guy needs more training and mentoring. He's not going to succeed unless he gets it and he might just be a great salesman one day if properly trained.

I'd definitely let the dealership manager or the sales manager (or both!) know. He doesn't know how to respond to problems, he isn't familiar with their inventory, and he isn't giving the best customer service he can. If one sales guy leaves you with a bad taste in your mouth, do you want to go back to that dealership?

Elfmama

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #5069 on: November 07, 2013, 04:45:46 PM »
This last time we bought a car (18months ago) was the first time in 40 years that the agent at the car dealership hasn't shown me the vanity mirror in the flap.  (What the heck is that thing called, anyway?  That flap that you flip down to keep the sun out of your eyes?)

I call it a visor.

The first time I went looking at buying a car, I got shown the light up mirror and the cup holders! Look at the cup holders!!

When I bought a car, it was through used car lots. Went off to the first lot, I told the salesman I was looking for a stick shift with automatic door locks and windows. That was literally my entire list of things I needed on my car. Three items. Half the cars he showed me were missing at least one of the items. One of them was an automatic with manual door locks and windows, the exact opposite of what I wanted.

I went to another lot and they were upfront with me, saying they didn't have very many manual transmissions, but they'd show me what they had. They treated me like an old friend and explained why they were showing me cars that didn't have X feature, or weren't exactly what I was looking at. Then they let me take the test drive and didn't point out all the extraneous features (visor mirror! cupholders! storage space in the console!). Guess who I got my car from?
It wasn't that I have an objection to the pointing out of extraneous features (especially when they're so ubiquitous as to be standard equipment!) as the attitude behind it.  Literally the ONLY time the salesman would address something to me directly would be to show me the vanity mirror.  Because, y'know, the ONLY feature of a car that a woman might be interested in is a makeup mirror.  ::) And I don't wear any, which a salesman should have been able to tell if he'd just looked at me.

I will admit that I have used the vanity mirror, but not to put on makeup.  It works very nicely to help keep an eye on the toddlers in the back seat.
~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~
It's true. Money can't buy happiness.  You have to turn it
into books first.
~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~