My chiropractor has just lost a patient. I used to see this chiropractor when I was in college. When I moved away, I was sorry to leave his practice. When we moved back over a year ago, I was happy that he'd take me back as a patient. He's made my pregnancy pains much more bareable lately.
However, when I make an appointment, I'm never sure when I'll actually get in. I always tried to get the first appointment of the day (8:10 a.m.), only to show up and find that he's squeezed in two people before me. Or he'd show up late and wouldn't be ready for another 10 minutes. He always took as much time as needed to address my issues, but when he does this with all his appointments, he falls waaaaaaay behind in the schedule.
I had an appointment with him yesterday at 12:30. I showed up 10 minutes early, checked in, and realized there were 4 people already sitting in the waiting room. Even if he stuck to the 15 min. per person that he schedules for, I was still looking at an hour before seeing him. I had another appointment scheduled across town (small town, so only a 5 minute drive) for an hour later. I did not have a good feeling about this...
So I asked the receptionist if the doc was running on time today as I had another appointment in an hour. She just shrugged and looked around the waiting room and said, "Well, there are a few people ahead of you." So I sat there for 40 minutes after my appointment time, and it would have finally been my turn to be taken to an exam room, but two of the previous people hadn't even come out yet, so he was still working on them.
I got up and told the receptionist that I had to leave and in a very dismissive tone she said, "Oh, that's too bad. Sorry it didn't work out." No offer to reschedule. He might be the best chiropractor in town, but when I can't even be sure how much time to take off from work for what should be a 30 min. appointment, it's too much of a hassle.