For myself, DH, DSil, DN and his girlfriend, we were in Toronto doing some shopping for Black Friday, and had to stop at a Walmart, and there was a Popeyes Louisiana Chicken in the plaza, so we decided to stop in and have a bite to eat. Well where do I start? Let me see, I had ordered a 3 piece WHITE MEAT combo MILD with mashed potatoes NO gravy, I see the lady putting gravy on my potatoes, I remind her, I requested no gravy, no big deal, right? I asked if I could please have some butter for the potatoes and biscuit, as the lady ahead of me was offered some for her corn, but the clerk SNAPPED at me, WE DON'T HAVE BUTTER, ok, no biggie. We get to our table, I discover that I was given ALL WINGS, so I bring my order back, explain to the counter person that I had ordered all white meat, and she got all snotty with me, trying to tell me that what I got WAS white meat, and then tried to back pedal and say that oh, you have to pay $1.30 extra for white meat. Keep in mind here, I had specified when I ordered, that I wanted all white meat. She then took one of the wings and replaced it, I get back to the table, she gave me spicy chicken! I didn't bother going back after that fiasco, turns out she and another employee were gossiping about DH and I VERY loudly in front of customers! Oh yes, DSIL's poutine was ice cold and wasn't any better when she asked for a replacement. We did ask to speak to a manager, but of course there wasn't one available, how convenient! Tried calling the phone number on the receipt, but there was no store number on there either.
That was my first time at a Popeyes, and definitely my last time!