Author Topic: "I'm never shopping THERE again!" Share your story!  (Read 1106931 times)

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Bethczar

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #5175 on: December 03, 2013, 11:55:36 AM »
If I ask for all white meat chicken, I presume that means breast pieces.  Most places like KFC do it that way , at least the ones I've been to.

I've never heard of wings being considered white meat. They're categorized as dark meat by everyone I've ever known (in the U.S.). Is it different outside of the U.S.?

No (US here)--wings are white meat.  But when ordering "white meat" you shouldn't just get wings.  A "white meat" order could include one wing but it should have breasts too!

Still, I love me Popeyes so I think I would avoid that server and keep on going!
Hmm, the KFC's I've been to give a wing and a breast in their white meat meal.

Free Range Hippy Chick

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #5176 on: December 03, 2013, 12:27:33 PM »
Local Honda garage has just lost my business.

The annual service on my turbo diesel has just come due; I booked it in for last Tuesday. I booked the MOT for the same time. (MOT = annual safety and roadworthiness check; used to be done by the Ministry of Transport, hence MOT. Still called MOT but now run by VOSA, Vehicle and Operator Services Agency. It's franchised out to licenced garages. You may have the MOT done at any time, but ideally you want it done not more than one month before the previous one runs out, because then they will postdate it to the anniversary date. That is, if my MOT runs out on 6 December 2013, I can have the test done after 6 November and they'll give me a certificate to 6 December 2014 but if it's done on 1 November, the renewal date will be 1 November 2014. Also, if your MOT has run out, the only place you may drive your car is to an MOT test centre; it's illegal to drive a car with no current MOT and doing so will probably invalidate your insurance. With me so far?)

The service this year was the Big One at which everything is changed, topped up and made nice. It costs £HugeSum. Like about three times the standard service charge. Well, I intend to drive this car until one of us dies, so I swallowed hard, and approved the work. Local Honda garage sent a man out to collect the car, told me they would call when it was done, or if the MOT showed up any work to be done over and above the service.

They called mid afternoon: there was a problem. The Hippy Chick begins to hyperventilate because she can't afford a Problem. No, no, it's not a Problem with my car. The problem is that they can't do the MOT because some essential piece of equipment has died on them, and essential piece of equipment doesn't belong to the garage, it belongs to VOSA, and they aren't allowed to touch it, so no MOTs can be done until VOSA has sent out a Little Man and had it repaired.

Now this is not at all convenient, but you know, Stuff happens, it can't be helped, and there's no point in getting my knickers in a twist about it. I make a note in my diary every year and as soon as we're into the one month's grace period, I book the MOT so that if the car fails and they have to order in parts, I've got a day or two's breathing space. So there's ten days before my MOT runs out, it's no big deal to make another appointment for today. I say I'll bring the car in myself, they needn't collect it. I'll drop it off at 9:30; the nice man apologising for the inconvenience says it will only take an hour, and helpfully assures me that actually, they'd done most of the checks before the machine went down, so although they can't issue the certificate, I needn't worry, it will go through first time.

So today, I drive the Younger Chick to school, and go home to do this and that and wait for the rush hour traffic to die down a little. Honda Garage telephones me to tell me that the man will be with me shortly to collect my car.

Huh? But it's not being collected. I'm bringing it in. Receptionist and I talk for a minute at cross purposes before I establish that no, I really am bringing it in.

I bring it in. I deliver that car at 9:20, ten minutes ahead of the booked time. I tell them that I have errands to run in town, and I'll be back some time around 11.

At 11:50 I return and... they don't seem to have my paperwork. Would I like to take a seat and it won't be long?

At 12:00 the Receptionist goes for lunch.

At 12:30 when she returns, I ask, politely, if rather shortly, where my car is, because actually, I have things to do, and I can't do them here. Receptionist is very sorry; the MOT computer system (it's all now registered over the internet, not done on paper) has gone down, and they're having to take the cars over to the VW garage across the road. Well, full marks for initiative and getting the tests done, but minus several million for communication - and bear in mind that the VW garage is not unreasonably taking its own clients first. But it will be ready any minute!

At 1:40 I had my keys back. If she'd told me at 12 that it would take that long, I would have asked to be taken home and for them to deliver the car back later - they offer this as a standard service, so it's not SS-y to ask - and maybe got some things done. As it was, by the time I got home, and out to do the thing I should have been doing an hour and a half earlier, and back, I was late collecting the Younger Chick.

I'm just inclined to think that two pieces of equipment failing within a week? Poor. I've still got 3 days on my old certificate but it's not uncommon for people to have only 1. I could afford to wait but most people won't be able to. But not telling me the reason my car wasn't ready? Not allowing me to decide if it was convenient to wait? Not, actually, allowing me to decide that I wanted, in that case, to take my car somewhere else?

Sorry, guys. There are plenty of other garages with MOT accreditation and guess what? I'm going to use one of them.   
 

MariaE

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #5177 on: December 03, 2013, 04:18:53 PM »
The meatiest part of the wing is actually meat cut from the breast, so I would consider them white meat. If I asked for all white meat at a fried chicken place, it wouldn't surprise me to get a mix of breasts and wings, but it would surprise me to get just wings. If I asked for all dark meat, I'd be annoyed if that included wings.

Ha! And I would be annoyed if it didn't include wings!  ;D Just goes to show you can never please everybody ;)
 
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Dindrane

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #5178 on: December 04, 2013, 01:42:58 AM »
The meatiest part of the wing is actually meat cut from the breast, so I would consider them white meat. If I asked for all white meat at a fried chicken place, it wouldn't surprise me to get a mix of breasts and wings, but it would surprise me to get just wings. If I asked for all dark meat, I'd be annoyed if that included wings.

Ha! And I would be annoyed if it didn't include wings!  ;D Just goes to show you can never please everybody ;)

Exactly. :) It's why I really do typically specify which specific types of dark or white meat are my preference, even though I'm not always able to actually get said preference. At least then I can make an informed decision about what I want instead, rather than having them give me an all white meat meal with 3 wings...


LadyJaneinMD

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #5179 on: December 04, 2013, 08:41:54 AM »
If I ask for all white meat chicken, I presume that means breast pieces.  Most places like KFC do it that way , at least the ones I've been to.

I've never heard of wings being considered white meat. They're categorized as dark meat by everyone I've ever known (in the U.S.). Is it different outside of the U.S.?

No (US here)--wings are white meat.  But when ordering "white meat" you shouldn't just get wings.  A "white meat" order could include one wing but it should have breasts too!

Still, I love me Popeyes so I think I would avoid that server and keep on going!
Hmm, the KFC's I've been to give a wing and a breast in their white meat meal.
And the 3-piece white meat meal comes with a breast and 2 wings.  I have *never* seen a KFC give out 3 wings for any size of white meat meal - there must be at *least* one breast.   

cwm

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #5180 on: December 04, 2013, 11:48:14 AM »
The WalMart and the garage stories remind me of a good one. The WalMart Tire and Lube by where I used to work.

I needed new tires one day. They had stopped taking appointments, but I dropped my car off before work, checked it in. They said they'd call me when it was done, I told them not to call because I'd be at work and my cell phone wouldn't even be turned on. So I wasn't surprised when I got off work and there was no call from WalMart.

What I was surprised at was when I got there and my car still had the old, balding tires on it. They hadn't even moved it. Oh, I was mad. I told them that I would be bringing it in before the Tire and Lube opened in the morning, it would be waiting in the parking lot and I'd have the key in the key drop box, and they would do it first thing, because I needed this done. The person working the counter (wasn't listed on the wall of Tire and Lube Specialists, so I have no idea if it was her usual place or not) said that they don't take appointments, she can't guarantee me a spot. I explained to her that my car had already been there for nearly nine hours that day, it hadn't been touched, it WOULD be among the first done the next day. She left a note.

I dropped my car off, put my keys in the drop box the next morning along with a service ticket and my work number to call me if there were any problems. Never got a call, nothing on my cell phone after work. I walked back and my car was in the bay. They had literally just started on it, and it would still be a few hours before it was done, was that okay?

Eventually I just got a book from the book section and sat down and read. Lady behind the counter tried to ask me if I had paid for the book, and I said no, but they had no magazines for customers to read while they sat and waited, and my car was supposed to be one of the first ones done, I was waiting an extra two hours on top of them having had it for at least seven after they had opened, and the book would be undamaged by the time I left.

I will never go back to that location. Yes, WalMart offers a nice guarantee on their tires, you can get them fixed anywhere in the country, but I no longer work near there and nothing is ever done in a timely manner. Another lady there was complaining that it had taken two days to replace a battery. There was nothing else wrong with the car, just a dead battery.

GlitterIsMyDrug

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #5181 on: December 04, 2013, 12:30:54 PM »
Some of the other sales in this same Walmart used a single file line until the item was sold out - it was different formats for different items - very frustrating.

For some reason I picture myself, arms covered in wristbands rocking sitting on the floor and rocking in the frozen section muttering "I get a line, they give me a wristband, I show that wristband at a different line, I get another wristband. Lots of wristbands, lots of lines, no stuff. Wristbands, I have my wristbands!", Walmart never seems very able to communicate with their employees what to do. It's very, every person for themselves in there. I call it training for the zombie apocalypse. 

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Target shoppers lined up around the building and when the doors were open they allowed 20 shoppers to enter then paused and allowed another 20 in until they met what they consider their maximum capacity for safety.  And there is no store in this area with friendlier, more helpful employees than our Target (well Home Depot is pretty close).

On the other hand Target, always seems to know exactly what they're doing. I know one year I was there and it was pretty busy (this was before we moved black Friday to Thursday), line to the back of the store, but it moved pretty quickly. And rather then line up at individual registers (like you usually do at traget), they'd wait for an open one and send you over there. Pleanty of cheery helpful staff. The only scuffle I saw was in the electronics (which had its own line) one guy started smarting off to an employee who told him to stand a little closer to the wall (so others could get by) he said he'd do what he wanted who was going to stop him. At which point the police officer that Target employed for the day (yes! in my area all the stores/malls/ect have a few armed officers on duty, it seems to help keep the peace if you know the guy with the handcuffs can and will arrest you), told the person he needed to calm down or leave.

Redneck Gravy

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #5182 on: December 04, 2013, 02:43:41 PM »
For some reason I picture myself, arms covered in wristbands rocking sitting on the floor and rocking in the frozen section muttering "I get a line, they give me a wristband, I show that wristband at a different line, I get another wristband. Lots of wristbands, lots of lines, no stuff. Wristbands, I have my wristbands!", Walmart never seems very able to communicate with their employees what to do. It's very, every person for themselves in there. I call it training for the zombie apocalypse.


LOL, I have to agree.  No one knows what the devil they are doing and they are incredibly stupid and rude about doing it.  Sometimes I want to poke their foreheads to see if their heads will bobble  ;D

Twik

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #5183 on: December 04, 2013, 04:01:01 PM »
To be fair to employees of stores everywhere - it's hard to give good service if your management hasn't given you the tools to do so. Even the smartest employee will look like a fool if, say, there's a secret password to open the cash register, and no one in the store has been let in on the secret.
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Redneck Gravy

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #5184 on: December 05, 2013, 10:16:01 AM »
To be fair to employees of stores everywhere - it's hard to give good service if your management hasn't given you the tools to do so. Even the smartest employee will look like a fool if, say, there's a secret password to open the cash register, and no one in the store has been let in on the secret.

Your right Twik! 

And just so everyone knows I have a family member that works for Walmart and she says management frequently forgets to share information; good customer service is still expected.   But it's not just WM, it's a number of retailers that lack customer service. 

It's the lack of courtesy I object to the most.  If you don't know, geez, just say so and let's work together to get an answer.  Don't treat me like I am the stupid one and tell me ABC when I am holding the ad in my hand and it says XYZ or the freeking sign hanging above your head has the policies and you are telling me something completely different.   

siamesecat2965

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #5185 on: December 05, 2013, 10:21:49 AM »
To be fair to employees of stores everywhere - it's hard to give good service if your management hasn't given you the tools to do so. Even the smartest employee will look like a fool if, say, there's a secret password to open the cash register, and no one in the store has been let in on the secret.

Your right Twik! 

And just so everyone knows I have a family member that works for Walmart and she says management frequently forgets to share information; good customer service is still expected.   But it's not just WM, it's a number of retailers that lack customer service. 

It's the lack of courtesy I object to the most.  If you don't know, geez, just say so and let's work together to get an answer.  Don't treat me like I am the stupid one and tell me ABC when I am holding the ad in my hand and it says XYZ or the freeking sign hanging above your head has the policies and you are telling me something completely different.

POD a hundred times. I work PT in retail, so not every day, and my biggest complaint and pet peeve is the lack of communication. Managers will THINK they've told everyone about all the promos, coupons etc. but they haven't. or employee contests, or changes in policy etc. It drives me nuts. and makes me look stupid in front of a customer.

that being said, if I have a customer telling me or asking me one thing, and I think its another, I am always polite, and try and find out for them. I've never been rude or anything like that.

ladyknight1

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #5186 on: December 05, 2013, 10:24:11 AM »
The worst part of working retail for me would be the policies that adjusted depending on the manager that was on duty at the time. It made no sense.

I have to say I like things to be black and white when it comes to business policies.

magicdomino

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #5187 on: December 05, 2013, 11:39:47 AM »
POD a hundred times. I work PT in retail, so not every day, and my biggest complaint and pet peeve is the lack of communication. Managers will THINK they've told everyone about all the promos, coupons etc. but they haven't. or employee contests, or changes in policy etc. It drives me nuts. and makes me look stupid in front of a customer.

I had an example of that on Black Friday.  Now, I'll still be shopping at the nearby Home Depot, and I'm otherwise pleased with the way they handle Black Friday. 

However, there was a miscommunication about one of those big tool chests.  The ad on the front of the sales flyer was that if you bought a big 4 drawer wheeled unit, and a smaller 5 drawer unit, you got a 2 drawer unit free.  I found the boxes, an associate kindly located a cart, loaded it up, pushed the cart through check-out, and loaded the truck.  All well and good.  Then I looked at the receipt and realized that I had been charged for the free 2 drawer unit. 

After work, it's back to Home Depot and the customer service desk.  The gentleman at the desk had just come on duty, and wasn't familiar with any of the sales items.  After much searching of the computer, and studying of the ad, he called a manager.  Manager assured me that the free 2 drawer unit was in the box with the big unit, and I needed to return the one that I bought. 

The big unit's box was large and heavy, but I was pretty sure that the free unit wasn't in there.  Got home, opened it up, and sure enough there were no stray drawer units.  Saturday morning, back to Home Depot.  This time I got a manager who immediately knew to pull out a sheet of paper with the UPC codes for the Black Friday specials.

ladyknight1

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #5188 on: December 05, 2013, 11:55:35 AM »
We had to go to Home Depot Black Friday evening and there was a very upset man gesturing wildly with their ad, looking for a particular product. They had sold out of it before noon.

I felt bad for him, but it is not unusual to sell out of a great product.

I, on the other hand, do half of my Christmas shopping in their seasonal merchandise area. Flashlights, knives, tools? The best gifts ever! Everyone can use a flashlight or screwdriver!

VorFemme

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #5189 on: December 07, 2013, 04:56:45 PM »
After Hurricane Ike, the best received Christmas gifts at the work exchange were along the lines of flashlights & weather radios that you charged by winding them up with a crank - if I could have found a solar powered cell phone charger for the price limit on the exchange, that one might have gotten "stolen" a few times (up to the limit as the game is played at that location). 

The kit for a gingerbread house also seems to be popular...

But the local WalMart had an astonishing number of broken ceramic gift items for sale in boxes - I now open the box & check it before I buy it so that I don't have to bring it back afterward to exchange.  It's not quite to "I'm never shopping THERE again!" level - but it is to "I don't trust this one aisle!".
« Last Edit: December 07, 2013, 04:58:50 PM by VorFemme »
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