local car dealership ... I know everyone has a horror story
Saturday 12/14 1:00 I leave a $1000 deposit on a car for DD, at 4:30 salesman, Paul, calls and needs me to come back and sign a form, I was in the shower and had plans for 6:00 so I said I would have to come back into town Monday to do that, he said he would bring it out to me, I said better be quick I have to be out the door by 5:45 and I am in the shower. He did not come by so I was planning on going in Monday.
Monday 9:30 Paul calls to remind me about form. I said, "I'm sorry, DD hates that car, please just tear up my check, I will get back with you later in the week and see what you have had come in to look at." He says no problem, then goes on to say they have car B priced at xx$. "I am not interested in that type of car. Just tear up that check and I will get with you later."
Tuesday, 9:30 Paul calls again about car B - again I say, we are not interested in that type of vehicle. He says why don't you come out and take a look - because I DON'T WANT THAT TYPE OF CAR. He says it's within your budget, etc., I don't want that kind of car. Go through the explanation, yet again, we are paying in cash, our budget is x$$ and we want a compact sedan, I am not in a hurry to make a big mistake, want to choose carefully for teen driver. He tried to show me several cars WAY over our budget on Saturday (beyond what I consider negotiating numbers).
Wednesday another call, Thursday another call and several texts about looking at Car B and perhaps now Car C (still no!) On Friday I quit answering his calls.
I forgot about the whole thing quite honestly - he obviously doesn't get it. I want compact sedan within our budget of $$$$ he wants to sell me something else (two door sports coupe and SUV type vehicle).
Tuesday 12/31 I am checking bank account before year end to make sure I have paid everything I can for my business and get it run through on 2013 books.
The dealership has deposited my check and it has gone through my account
I called immediately and Steve in bookkeeping was supposed to call me right back. Of course he didn't. I'm sure he took off early for NYE and my little problem was the least of his concerns.
Thursday 10:30 I call again. At 11:45 I believe we have it all straightened out, they are making an electronic transfer to my checking account. This should NEVER happen! Fortunately for me I'm not some poor college student that a check like that would have wiped out and caused major problems for (like DD for example). Sales manager is terribly apologetic, more about Steve not calling me back than Paul who doesn't seem to get it.
Sales manager wanted to know if he could perhaps show me some vehicles within our budget - I said, "buddy you couldn't sell me a can of bean dip right now, I am furious, this should never happen. Just another example of why car salesmen have such bad reputations."