Gah, don't get me started on FedEx. The one time I have used them they slapped a "This is your third and final notice" slip on your door the first time they came by, and then when I called to have it deliveredt o my work instead, ended up delievering it at a wrong address (as in majorly wrong. Not even remotely similar to the address I'd actually given them) so I had to go on a wild goose chase after it.
I got the parcel in the end, but what a hassle! Never again. Which also means I no longer shop at amazon.com, as they use FedEx when shipping to Denmark. Amazon.co.uk is cheaper anyway :-)