Author Topic: "I'm never shopping THERE again!" Share your story!  (Read 1212836 times)

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dawnfire

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #6135 on: September 04, 2014, 11:59:07 PM »
Everyone he talked to said a technician was on their way/working on it.

"They're on their way? Excellent, you can stay on the line with me until they show up. Let me read to you from today's paper..."

Honestly, I do not think this is OTT at this point.  Seriously.  At the beginning, it may have been, but multiple people assuring you the tech was on the way but then a no-show?  I think you're being too passive at this point.  I realize it is your brother's problem now, and I don't blame you for that, but I seriously think you need to give him some support and be a stubborn bacon-fed knave yourself.  Enough with playing nice.

I'd say start getting the media involed.

Mental Magpie

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #6136 on: September 05, 2014, 12:15:44 AM »
Everyone he talked to said a technician was on their way/working on it.

"They're on their way? Excellent, you can stay on the line with me until they show up. Let me read to you from today's paper..."

Honestly, I do not think this is OTT at this point.  Seriously.  At the beginning, it may have been, but multiple people assuring you the tech was on the way but then a no-show?  I think you're being too passive at this point.  I realize it is your brother's problem now, and I don't blame you for that, but I seriously think you need to give him some support and be a stubborn bacon-fed knave yourself.  Enough with playing nice.

I'd say start getting the media involed.

I agree, and it takes me a lot to get that far. This is just BS at this point.
The problem with choosing the lesser of two evils is that you're still choosing evil.

Cherry91

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #6137 on: September 05, 2014, 06:00:15 AM »
Everyone he talked to said a technician was on their way/working on it.

"They're on their way? Excellent, you can stay on the line with me until they show up. Let me read to you from today's paper..."

Honestly, I do not think this is OTT at this point.  Seriously.  At the beginning, it may have been, but multiple people assuring you the tech was on the way but then a no-show?  I think you're being too passive at this point.  I realize it is your brother's problem now, and I don't blame you for that, but I seriously think you need to give him some support and be a stubborn bacon-fed knave yourself.  Enough with playing nice.

I'd say start getting the media involed.

I agree, and it takes me a lot to get that far. This is just BS at this point.

Social media is your friend. It's amazing how quickly some negative Facebook and Twitter posts will get the right person's attention

nayberry

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #6138 on: September 05, 2014, 07:06:45 AM »
Everyone he talked to said a technician was on their way/working on it.

"They're on their way? Excellent, you can stay on the line with me until they show up. Let me read to you from today's paper..."

Honestly, I do not think this is OTT at this point.  Seriously.  At the beginning, it may have been, but multiple people assuring you the tech was on the way but then a no-show?  I think you're being too passive at this point.  I realize it is your brother's problem now, and I don't blame you for that, but I seriously think you need to give him some support and be a stubborn bacon-fed knave yourself.  Enough with playing nice.

I'd say start getting the media involed.

I agree, and it takes me a lot to get that far. This is just BS at this point.

Social media is your friend. It's amazing how quickly some negative Facebook and Twitter posts will get the right person's attention


Twitter works best as they can't delete those, posts on their fb page can be removed

Outdoor Girl

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #6139 on: September 05, 2014, 08:40:40 AM »
Unfortunately, neither my brother or I are social media savvy.  We'd have to get my nephews to do the posting and with them going back to university, I'm not sure they have time.  But local media is a possibility.
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wolfie

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #6140 on: September 05, 2014, 09:23:25 AM »
Everyone he talked to said a technician was on their way/working on it.

"They're on their way? Excellent, you can stay on the line with me until they show up. Let me read to you from today's paper..."

Honestly, I do not think this is OTT at this point.  Seriously.  At the beginning, it may have been, but multiple people assuring you the tech was on the way but then a no-show?  I think you're being too passive at this point.  I realize it is your brother's problem now, and I don't blame you for that, but I seriously think you need to give him some support and be a stubborn bacon-fed knave yourself.  Enough with playing nice.

I'd say start getting the media involed.

I agree, and it takes me a lot to get that far. This is just BS at this point.

Social media is your friend. It's amazing how quickly some negative Facebook and Twitter posts will get the right person's attention


Twitter works best as they can't delete those, posts on their fb page can be removed

But posts on your facebook that tag them cannot - or at least that was my impression.

nayberry

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #6141 on: September 05, 2014, 09:44:23 AM »
Everyone he talked to said a technician was on their way/working on it.

"They're on their way? Excellent, you can stay on the line with me until they show up. Let me read to you from today's paper..."

Honestly, I do not think this is OTT at this point.  Seriously.  At the beginning, it may have been, but multiple people assuring you the tech was on the way but then a no-show?  I think you're being too passive at this point.  I realize it is your brother's problem now, and I don't blame you for that, but I seriously think you need to give him some support and be a stubborn bacon-fed knave yourself.  Enough with playing nice.

I'd say start getting the media involed.

I agree, and it takes me a lot to get that far. This is just BS at this point.

Social media is your friend. It's amazing how quickly some negative Facebook and Twitter posts will get the right person's attention


Twitter works best as they can't delete those, posts on their fb page can be removed

But posts on your facebook that tag them cannot - or at least that was my impression.

true but its less effective as posting on their page shows to a larger audience (til they delete it), thats why i tweet it.

Outdoor Girl, twitter is simple to set up and use, only thing i forget each time is character limit :) can take more than one if only using 140!

MariaE

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #6142 on: September 05, 2014, 12:49:45 PM »
Everyone he talked to said a technician was on their way/working on it.

"They're on their way? Excellent, you can stay on the line with me until they show up. Let me read to you from today's paper..."

Honestly, I do not think this is OTT at this point.  Seriously.  At the beginning, it may have been, but multiple people assuring you the tech was on the way but then a no-show?  I think you're being too passive at this point.  I realize it is your brother's problem now, and I don't blame you for that, but I seriously think you need to give him some support and be a stubborn bacon-fed knave yourself.  Enough with playing nice.

I'd say start getting the media involed.

I agree, and it takes me a lot to get that far. This is just BS at this point.

Social media is your friend. It's amazing how quickly some negative Facebook and Twitter posts will get the right person's attention


Twitter works best as they can't delete those, posts on their fb page can be removed

But posts on your facebook that tag them cannot - or at least that was my impression.

They can untag themselves though... Which amounts to much the same thing.
 
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Gogi

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #6143 on: September 05, 2014, 01:24:46 PM »
What an awful story. I agree with the suggestion that you contact local media. Most newspapers and TV stations have consumer affairs reporters ( usually within the Business division). If you go this route, put together a bulleted timeline so the story is easy to track. Sometimes a news crew showing up at corporate or regional HQ is just what a lax business needs. Of course, they'll then release a statement a la: " we take customer complaints very seriously and are working to determine why this case was not resolved in a timely fashion. We will use this as a training opportunity to ensure it doesn't happen again blah blah snore."

Outdoor Girl

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #6144 on: September 08, 2014, 10:56:16 AM »
I've had initial contact with the media - I need to send them an email.  The best part, if we go that route?  Bell is their parent company.   ;D

We're going to send one final escalation on to Bell with demands for reimbursement.  A day's pay for me for the 26th, a day's pay and gas money for my brother for the 4th, as well as the $50 my Dad paid his cleaner because we had her come in on the 2nd when we hadn't gotten the house cleaned up by the 1st because we spent so much dang time waiting around for Bell to not show up.
I have CDO.  It is like OCD but with the letters in alphabetical order, as they should be.
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Piratelvr1121

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #6145 on: September 08, 2014, 07:09:06 PM »
I'm firing my MD (Internal Med specialist who does general practice).

BG: I have Hashimoto's thyroiditis which is a fancy term for "my immune system is destroying my thyroid making it progressively less functional." I have been on medication for it for over 10 years as I was diagnosed in college (which doctors never believe despite everyone on my dad's side having it). I have been on one medication for 6 or 7 years that is less commonly prescribed, but works better for me for a multitude of reasons including price, consistency in dose level (only one brand, no generic) and how I feel. I was on the more common drug for several years and my GP back then was very open to discussing how I felt vs. my labs and which medication I felt better on. I have an advanced medical degree and have read the literature on the subject.

Fast forward to recent times. I've had some medication dosing issues in the past based on doctors not quite understanding the disease and only treating my labs. This led to my hormone levels tanking, gaining 20 lb, and a mild depression. My current MD didn't seem to listen to me, but ran labs and increased my dose. I mentioned to him that those are the absolute worst labs I've had since being diagnosed. Six weeks later we rechecked and he said they were still low and he would like to switch me to the Common Medication.

I got frustrated and didn't have time or the energy to argue so I agreed until I got a message with my new dose. Going by a conversion chart, he wanted to cut my medication levels by 66% to a dose I haven't been on in 8+ years (the disease is progressive and requires progressive increases in dose) and recheck in 6 more weeks. I know for a fact this will spiral me into depression, put weight on, cut my attention span to nothing and make me need to sleep 12 hours a day. I was upset and sent him back a direct, but non-accusatory and polite message pointing out that there is a conversion chart that would give him the correct dose and that the low dose was SUPER low and thus unacceptable.

I got back an email that basically said that he wasn't going to change anything, stay on my current meds, that my labs weren't that bad.

In summary, I pointed out a major medical error and he responded by picking up his toys and going home.

I will be getting a new GP to review my labs and will transfer my records. He is highly recommended by a coworker of mine who said he was the first one to really listen to her. I would have understood completely if he said, "this isn't my area of expertise, let me refer you to a specialist." Instead he blew me off because he couldn't do some basic research.
I feel sorry for his average education patients, especially if newly diagnosed with chronic conditions.


I count myself fortunate that my chronic conditions are from birth, and I had a medical researcher for a parent. One of the first lessons I learned was that doctors are not gods and if I don't like the way I'm being treated  to get a 2nd oppinion. Our pediatrician growing up agreed with my parent's attitude. He took the time most visits for me to give him my medical history starting when I was 5. I surprised many an ER doc by giving a full history before I was out of elementary school (a parent was usually there to confirm the history, but at least once a relative had to take me to the ER).


I love my current doc. First visit was longer than normal - he took a history and said "Ok tell me what works and does not work for you." He asked me about a common med for my conditions, I explained that I tried it had had nose bleeds for weeks. They didn't stop till I had been of the med for a week. He said ok we aren't going that route. He didn't argue about my weird reaction to a common OTC med. The common warning is that it raises your blood pressure - but it sends mine into the cellar.

I have congenital hypothyroidism and as a result was quite well educated growing up in how it all works, what the different hormones do and what it means when tsh is low, etc. Paying attention in the endocrine section of my bio courses didn't hurt.

Fast forward to when I was pregnant with middle child.  My TSH kept coming back low which the doc decided meant my dosage of synthroid needed to be increased.  Then he wondered why I wasn't gaining weight with this pregnancy.  Clearly I needed a higher dosage! I kept telling him he was wrong, he kept insisting he knew what he was doing.  He also admitted me after I got sick from being dehydrated and told me "Oh we'll let you out once you can hold down a meal." I held down breakfast.  "We'll let you go when you can hold down lunch" I held down lunch.  When he tried to insist they keep me a second night I signed out AMA.

At my 7th month I got a new doctor who was man enough to admit he didn't know enough about hypothyroidism to properly treat me so I got transferred to a doc who did. :)  In those last 2 months I gained all the weight I was supposed to and the boy was healthy but still, it was very annoying!
Beyond a wholesome discipline, be gentle with yourself. You are a child of the universe, no less than the trees and the stars.  You have a right to be here. Be cheerful, strive to be happy. -Desiderata

Elfmama

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #6146 on: September 08, 2014, 07:34:22 PM »
It doesn't surprise my GP that I can recite from memory what meds I'm on, brand and generic names both, dosage, how often I take them, what class of medication they are, and why I take them (most of them are off-label uses.)  It kind of flummoxes new doctors, though, when I hand them a full page of medical information, including the above medication list, what surgeries I've had and when, allergies and food sensitivities, and now my chemotherapy regimen. 
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VorFemme

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #6147 on: September 08, 2014, 09:37:50 PM »
I have no idea what my father's sister has, but she's been taking thyroid for thirty years (she mentioned after I posted a comment to Facebook).  I have not been told what my father's diagnosis, or my maternal grandmother's was with three of her daughters also being on thyroid (I do know that the one closest to my age also has Hashimoto's - but no one told me while I was fighting my way through three or four doctors to get a diagnosis of why I was depressed, gaining weight, having sleep issues, constantly tired, my hair was thinning, and my previously always oily hair & skin were parched & dry).

Finally got my mother to tell me who all was taking thyroid (even if not why they were taking thyroid - she still missed Dad's sister) and the new doctor we had moved to took that information and (long story) decided to take a more comprehensive series of tests to show me the results (I think that she expected to see that I was supposed to have low-normal levels - instead I had high levels of thyroid antibodies).

I describe it as "my body has decided that my thyroid gland is the enemy and that it must be destroyed" - which at least sticks in people's memories better than "Hashimoto's Thyroiditis".
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Lovemykids

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #6148 on: September 08, 2014, 11:07:30 PM »
I recently moved out to the country.  Well, the cable isn't like it was in the city.  The subdivision I'm in is up in arms about the mediocre channel selection of the local cable company.  Half of them want the association to stop working with them and, instead, offer Time Warner.  I'm not going to say the little local cable company is the bestest ever, but when I call, I get a real person who is polite.  Why would I give that up for little-to-no-cost-savings and whatever the net result of the Time Warner/ Comcast merger?  A couple of them have switched to satellite, but with all the Time Warner and Comcast stories here, I'll stick with Comporium, gladly!!!

Morty'sCleaningLady, did you move to Baxter?  My problem with Comporium is the exorbitant cost for much fewer services than I had back when I lived in VA and had FIOS.  Maybe we were just lucky but we never had issues w/ FIOS when we were with them; with Comporium we have very slow internet, no On Demand, fewer cable channels for a higher cost.  My street has had Comporium techs out to look at why our internet is so extremely slow at certain periods and apparently the wiring needs significant upgrade, but there's no incentive for them to do so since we don't have another option for internet . . .

Sirius

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #6149 on: September 09, 2014, 12:14:31 AM »
It doesn't surprise my GP that I can recite from memory what meds I'm on, brand and generic names both, dosage, how often I take them, what class of medication they are, and why I take them (most of them are off-label uses.)  It kind of flummoxes new doctors, though, when I hand them a full page of medical information, including the above medication list, what surgeries I've had and when, allergies and food sensitivities, and now my chemotherapy regimen.

I've made up an extensive history on myself, which is coming in very handy right now as I'm seeing a lot of specialists.  So far, with only one exception, the doctors I've seen have been very impressed with it and have told me it makes their job a lot easier since I went into a lot of detail on my own past history and my family's medical history.  One doctor I saw said, "This is really impressive," then asked me, "Who did this for you?"  I reminded him that I'm a medical transcriptionist, and as such type reports like that for a living so I knew what was needed.

The doctor who wasn't interested in looking at my history talked to both me and Mr. Sirius as though we were annoyances and were taking up his precious time.  Needless to say we both saw him once and that was it.