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Author Topic: "I'm never shopping THERE again!" Share your story!  (Read 2628618 times)

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EmmaJ.

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #2130 on: April 23, 2012, 11:38:47 AM »

<snip>

On the flip side, I once walked out of a store because the shop assistant actually followed me around the store "straightening" any rack of clothes that I passed by or looked at. So I'd pull out a top, look at the price, size, detail etc then put it back in it's place. She'd immediately start fussing with the top I'd touched and the ones either side to make sure they were just right. I ended up glaring at her and walking out. Only that I was so shy I didn't say anything to her.

Still, to my

I'm on pins and needles!   :D  What's the rest of the sentence? 

siamesecat2965

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #2131 on: April 23, 2012, 12:53:38 PM »
<snip>
So I walk in, and despite the fact I encountered an employee about every 3 feet between the door and the tv dept (about halfway into the store) not one even said hello to me.

Working in retail, that is a huuuuuge pet peeve of mine.  I don't generally need a lot of help when I shop; i prefer to wander on my own, but if you can't even acknowledge my presence, I will leave, and I did.

In Ireland, while we don't have employee's falling over themselves to greet us, you expect an acknowledgement of some kind and perhaps a "please let me know if I can assist you". But otherwise we're pretty content to walk in and browse and if we need anything catch their attention and ask. So for most Irish people going to the states, for example, it's actually a bit unnerving when you enter a store where you are greeted at every turn by an assistant.

On the flip side, I once walked out of a store because the shop assistant actually followed me around the store "straightening" any rack of clothes that I passed by or looked at. So I'd pull out a top, look at the price, size, detail etc then put it back in it's place. She'd immediately start fussing with the top I'd touched and the ones either side to make sure they were just right. I ended up glaring at her and walking out. Only that I was so shy I didn't say anything to her.

Still, to my

Unfortunately, many employees are required to greet, and then hover over customers. I hate doing it, and will do only the bare minimum.  I know most people prefer to shop alone, so I make sure I at leaset greet them, ask if they need help, and if they say no, I back off, but let them know if they DO need anything, please let me know.  And that usually works.  But the no greeting isn't acceptable to me at all.  In my opinion, everyone who walks in shoudl be greeted.  A simple hello, how are you is fine.

Diane AKA Traska

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #2132 on: April 23, 2012, 01:19:35 PM »
Honestly, I prefer not to be greeted.  For me, an ideal shopping experience is me going in, getting the things I need, going to the register, paying, and leaving.  Now, I don't mind some chit-chat (especially the functional kind, such as "Did you find everything you needed?"), but I don't shop for conversation, I shop to buy things and move on with my day.  :)
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Nika

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #2133 on: April 23, 2012, 01:27:19 PM »
Honestly, I prefer not to be greeted.  For me, an ideal shopping experience is me going in, getting the things I need, going to the register, paying, and leaving.  Now, I don't mind some chit-chat (especially the functional kind, such as "Did you find everything you needed?"), but I don't shop for conversation, I shop to buy things and move on with my day.  :)

Yep, same here. I get intensely uncomfortable when I get greeted. I like knowing employees are nearby, so that if I have a question I don't have to search for someone, but I don't really want to have any interaction unless I instigate it. Guess I'm just anti social.  :P
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Irishkitty

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #2134 on: April 23, 2012, 02:02:39 PM »

<snip>

On the flip side, I once walked out of a store because the shop assistant actually followed me around the store "straightening" any rack of clothes that I passed by or looked at. So I'd pull out a top, look at the price, size, detail etc then put it back in it's place. She'd immediately start fussing with the top I'd touched and the ones either side to make sure they were just right. I ended up glaring at her and walking out. Only that I was so shy I didn't say anything to her.

Still, to my

I'm on pins and needles!   :D  What's the rest of the sentence? 

Oh dear! I'm having one of those days where I type out something and then delete and retype... and absentmindly hit post because I think I've finished. What was I going to say? It sounds like "still, to my credit I didn't..." nope, haven't a clue. Sorry  ;D

I have no issue with people greeting me nor offering to assist. But being followed around like I was messing up her precious stock or being constantly asked if I need help - well that just drives me bonkers. I prefer my shopping experience to be more like Nika & Traska's
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Outdoor Girl

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #2135 on: April 23, 2012, 02:09:52 PM »
Honestly, I prefer not to be greeted.  For me, an ideal shopping experience is me going in, getting the things I need, going to the register, paying, and leaving.  Now, I don't mind some chit-chat (especially the functional kind, such as "Did you find everything you needed?"), but I don't shop for conversation, I shop to buy things and move on with my day.  :)

For me, it depends on the store and what I'm shopping for.  Home improvement or garden center?  Leave me to wander on my own.  Upscale clothes store?  I'm looking for help.  I've gone in, found the nearest sales person and told them what I needed and asked them to show me around.  I ended up buying a dress for a wedding that I never would have picked out if I'd been shopping on my own.
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violinp

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #2136 on: April 23, 2012, 03:26:51 PM »
Honestly, I prefer not to be greeted.  For me, an ideal shopping experience is me going in, getting the things I need, going to the register, paying, and leaving.  Now, I don't mind some chit-chat (especially the functional kind, such as "Did you find everything you needed?"), but I don't shop for conversation, I shop to buy things and move on with my day.  :)

For me, it depends on the store and what I'm shopping for.  Home improvement or garden center?  Leave me to wander on my own.  Upscale clothes store?  I'm looking for help.  I've gone in, found the nearest sales person and told them what I needed and asked them to show me around.  I ended up buying a dress for a wedding that I never would have picked out if I'd been shopping on my own.

Exactly. And some people are really bad at finding things (yours truly), so it helps to have people like that.
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lady_disdain

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #2137 on: April 23, 2012, 06:19:10 PM »
I am the exact opposite - leave me alone while I am browsing clothing!

GreenEyedHawk

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #2138 on: April 23, 2012, 08:02:14 PM »
I am the exact opposite - leave me alone while I am browsing clothing!

When it comes to clothing...particularly nice clothing...I'm in dire need of assistance. 
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guihong

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #2139 on: April 23, 2012, 08:11:39 PM »
I was just in Best Buy yesterday, and I found the salespeople were too cloying, too familiar somehow.  Hard to describe.  I don't really need every third person to ask me how my day is treating me. 

The worst part was when I asked a clerk who was young enough to be my son if they had any Perry Mason videos.  He looked at me and asked, "Is that a TV show?"  ::) :P



BB-VA

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #2140 on: April 24, 2012, 07:54:06 AM »
I have no issue with people greeting me nor offering to assist. But being followed around like I was messing up her precious stock or being constantly asked if I need help - well that just drives me bonkers. I prefer my shopping experience to be more like Nika & Traska's

I would have guessed that it was a slow day, and she was bored, so was just wandering around straightening things up after you looked at them.  It had nothing to do with you and everything to do with the 'Must Keep Busy' mindset.

But I can see how you perceived it as annoying.  She could have waited until you'd gone before running around and doing that.

Not necessarily.  There was a local store where the owner all but followed you into the dressing room.  Granted, the store was not located in the best part of town.  But he was so paranoid about shoplifting/theft that he had trouble letting shoppers actually SHOP.

The building is now a restaurant. 
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Diane AKA Traska

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #2141 on: April 24, 2012, 08:44:58 AM »
I have no issue with people greeting me nor offering to assist. But being followed around like I was messing up her precious stock or being constantly asked if I need help - well that just drives me bonkers. I prefer my shopping experience to be more like Nika & Traska's

I would have guessed that it was a slow day, and she was bored, so was just wandering around straightening things up after you looked at them.  It had nothing to do with you and everything to do with the 'Must Keep Busy' mindset.

But I can see how you perceived it as annoying.  She could have waited until you'd gone before running around and doing that.

My first thought was someone fussy, who wanted all the merchandise displayed just so, so when IK started looking through things, it just sent her off the edge.  "It's a MILLIMETER out of position!  I must correct it, or the entire store will look like a riot just occurred!"  Like how some people are obsessive frame-straighteners.
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siamesecat2965

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #2142 on: April 24, 2012, 09:09:40 AM »
I have no issue with people greeting me nor offering to assist. But being followed around like I was messing up her precious stock or being constantly asked if I need help - well that just drives me bonkers. I prefer my shopping experience to be more like Nika & Traska's

I would have guessed that it was a slow day, and she was bored, so was just wandering around straightening things up after you looked at them.  It had nothing to do with you and everything to do with the 'Must Keep Busy' mindset.

But I can see how you perceived it as annoying.  She could have waited until you'd gone before running around and doing that.

My first thought was someone fussy, who wanted all the merchandise displayed just so, so when IK started looking through things, it just sent her off the edge.  "It's a MILLIMETER out of position!  I must correct it, or the entire store will look like a riot just occurred!"  Like how some people are obsessive frame-straighteners.

And sometimes, and I speak from experience, esp if its not that busy, we still have to look busy, and like we have something to do.  Few or no customers doens't mean we can stand around; we have to make it look like we have plenty to do, or we'll hear about it.

Irishkitty

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #2143 on: April 24, 2012, 09:17:18 AM »
I have no issue with people greeting me nor offering to assist. But being followed around like I was messing up her precious stock or being constantly asked if I need help - well that just drives me bonkers. I prefer my shopping experience to be more like Nika & Traska's

I would have guessed that it was a slow day, and she was bored, so was just wandering around straightening things up after you looked at them.  It had nothing to do with you and everything to do with the 'Must Keep Busy' mindset.

But I can see how you perceived it as annoying.  She could have waited until you'd gone before running around and doing that.

My first thought was someone fussy, who wanted all the merchandise displayed just so, so when IK started looking through things, it just sent her off the edge.  "It's a MILLIMETER out of position!  I must correct it, or the entire store will look like a riot just occurred!"  Like how some people are obsessive frame-straighteners.

And sometimes, and I speak from experience, esp if its not that busy, we still have to look busy, and like we have something to do.  Few or no customers doens't mean we can stand around; we have to make it look like we have plenty to do, or we'll hear about it.

Oh yes, I briefly worked in a clothing store and even it everything was *perfect* we'd have to make ourselves look busy. However this was truely obnoxious behaviour, if we stopped she'd almost bump into us she was following so close. And your hand had barely left the item and she was fixing it. She was also glaring at us  ??? Really bizarre behaviour.
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rose red

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #2144 on: April 24, 2012, 09:56:32 AM »
Went to a restaurant this weekend and ordered a dish that's suppose to come with certain toppings.  When it came, some main toppings were missing.  When asked, the waitress curtly said they ran out.  I felt she should have informed us when we ordered which gives us a chance to either say that's fine, or to order something else.  Her attitude also told us it would not be wise to send it back.  Therefore, we will not be back.