Well, I couldn't "shop" at this bakery again anyhow, because they've closed up shop, but the way they went about doing it, I will not patronize them if they reopen in the future.
This particular bakery made some of the most phenomenal cheesecake I have ever had, so DF and I were keen to order a couple of their cakes for our wedding. (It's going to be a very
small affair, so we just needed 2 cheesecakes, and then I was going to arrange some edible flowers on them myself.) We found/heard about them because they supplied deserts to a restaurant we dined at sometime during Autumn 2012. I looked them up online and drove over to the address on their website but it was locked when I got there and looked like it was just a kitchen, not a storefront. So DF and I decided we would have to call the owner at some point to discuss an order over the phone. Meanwhile the company was posting photos to their facebook page of their scrumptious deserts, and the owner posted to the facebook page from her personal account asking everyone to "please share with your friends".
Things got kind of crazy with the holidays, so DF and I decided we would wait and call after the first of the year. Our wedding isn't until August, so we weren't too worried about the timing if we waited a bit. Around January 5th or so I tried to call, and the line just rang through, no answer, no voicemail. I figured maybe they were on an extended holiday, so I waited a few days and called again. The same thing happened. At that point I tried their website to make sure I had the right number, and the website wouldn't load. Next step, I went to their facebook page, and the last update by the bakery was November 2 and a number of people were posting to their wall asking what happened to them, were they still in business, etc.
At that point, I thought something horrible must have happened to the owner, for them to just disappear like that. But when I clicked the owner's personal page, she had posted a status on January 9, "I am officially RETIRED and it feels so good." Well, okay, fair enough, she gets to retire. It seemed sudden and unannounced, but I figured she had wrapped up her affairs. DF and I had never actually commissioned her to make our cakes before she closed up shop, so she didn't owe us anything.
But today I checked her Facebook page again just curious to see if she had ever shut it down or responded to all the people asking after the business, and saw that someone had posted now that they were trying to reach her about their wedding cakes, please respond! So, I'm really, really, really
glad that DF and I hadn't gotten around to placing an order with her yet, since it appears that she just bailed on preexisting orders when she decided to retire.