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Author Topic: "I'm never shopping THERE again!" Share your story!  (Read 2992336 times)

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Tabby Uprising

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #3465 on: February 14, 2013, 02:18:48 PM »
Dang, are single women not able to get insurance from this place?  It looks as if that might be the case with that attitude.

In 2011, my husband killed himself.  When tax time came, I went to Tax Place because I wanted to be sure I was doing his and my taxes correctly.  For some reason, despite the fact that my husband was dead and made literally 1/20 of the money I made, they insisted that he had to be listed as Head of Household and I would be listed as Surviving Spouse.  Various things were screwed up on the returns and the company continually called me asking to speak to my dead husband and refusing to speak to me because they needed to speak with the Head of Household.  At the time I still suffered from PTSD relating to his death and this was quite traumatic for me. At one point, after three calls in two days asking to speak to my dead husband and the callers simply not grasping that they never would be able to, I told them to go to h#ll and they could talk to him there.  The calls stopped after that.  Yes, I know I should have kept my temper in check.  I blame the PTSD.  :(

Anyway, things finally resolved.  I thought.  This year I went back to the same place (it's right by my work and very convenient) bringing my tax stuff with me (I had made an appointment).  They told me I was not in their system.  Eventually they discover that I am in their system - as the Surviving Spouse of my deceased husband.  They cannot figure out how to do my taxes unless my dead husband approves various changes, they said.  I will admit I lost it.  I still have not finished my taxes, but really, it is not that rare for a surviving spouse to file taxes.  Why on earth did they screw this up so horribly?  And two years in a row??? I am getting a panic attack even typing this post!

That is absolutely appalling!  I'm bristling on your behalf.  I think anyone would struggle to maintain their composure under those circumstances.  I just hope you don't have any further issues going forward.  Grrr!

magicdomino

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #3466 on: February 14, 2013, 02:28:33 PM »
Dang, are single women not able to get insurance from this place?  It looks as if that might be the case with that attitude.

In 2011, my husband killed himself.  When tax time came, I went to Tax Place because I wanted to be sure I was doing his and my taxes correctly.  For some reason, despite the fact that my husband was dead and made literally 1/20 of the money I made, they insisted that he had to be listed as Head of Household and I would be listed as Surviving Spouse.  Various things were screwed up on the returns and the company continually called me asking to speak to my dead husband and refusing to speak to me because they needed to speak with the Head of Household.  At the time I still suffered from PTSD relating to his death and this was quite traumatic for me. At one point, after three calls in two days asking to speak to my dead husband and the callers simply not grasping that they never would be able to, I told them to go to h#ll and they could talk to him there.  The calls stopped after that.  Yes, I know I should have kept my temper in check.  I blame the PTSD.  :(

Anyway, things finally resolved.  I thought.  This year I went back to the same place (it's right by my work and very convenient) bringing my tax stuff with me (I had made an appointment).  They told me I was not in their system.  Eventually they discover that I am in their system - as the Surviving Spouse of my deceased husband.  They cannot figure out how to do my taxes unless my dead husband approves various changes, they said.  I will admit I lost it.  I still have not finished my taxes, but really, it is not that rare for a surviving spouse to file taxes.  Why on earth did they screw this up so horribly?  And two years in a row??? I am getting a panic attack even typing this post!

At least my mother's experience with Sears had the excuse that it was the mid-1960's.  It's bad enough dealing with a husband's death, but all of this other carp too?  You need a different tax company.  This company may be near your office, but it sure as heck isn't convenient.  TurboTax could do a better job.  Heck, my mother could do a better job if she was still alive (She took tax classes just so she could do her own taxes.)

Diane AKA Traska

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #3467 on: February 14, 2013, 02:47:06 PM »
Dang, are single women not able to get insurance from this place?  It looks as if that might be the case with that attitude.

In 2011, my husband killed himself.  When tax time came, I went to Tax Place because I wanted to be sure I was doing his and my taxes correctly.  For some reason, despite the fact that my husband was dead and made literally 1/20 of the money I made, they insisted that he had to be listed as Head of Household and I would be listed as Surviving Spouse.  Various things were screwed up on the returns and the company continually called me asking to speak to my dead husband and refusing to speak to me because they needed to speak with the Head of Household.  At the time I still suffered from PTSD relating to his death and this was quite traumatic for me. At one point, after three calls in two days asking to speak to my dead husband and the callers simply not grasping that they never would be able to, I told them to go to h#ll and they could talk to him there.  The calls stopped after that.  Yes, I know I should have kept my temper in check.  I blame the PTSD.  :(

Anyway, things finally resolved.  I thought.  This year I went back to the same place (it's right by my work and very convenient) bringing my tax stuff with me (I had made an appointment).  They told me I was not in their system.  Eventually they discover that I am in their system - as the Surviving Spouse of my deceased husband.  They cannot figure out how to do my taxes unless my dead husband approves various changes, they said.  I will admit I lost it.  I still have not finished my taxes, but really, it is not that rare for a surviving spouse to file taxes.  Why on earth did they screw this up so horribly?  And two years in a row??? I am getting a panic attack even typing this post!

I would have gone quite eHell unapproved.  And I'm a lot more shy in person than I am here!  I would have likely said something to the effect of "Look at our earnings, comparably.  Does it *really* look like he was the head of household?!"
Location:
Philadelphia, PA

TurtleDove

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #3468 on: February 14, 2013, 03:09:13 PM »
I would have gone quite eHell unapproved.  And I'm a lot more shy in person than I am here!  I would have likely said something to the effect of "Look at our earnings, comparably.  Does it *really* look like he was the head of household?!"

I have spoken with quite a few people at the place about the entire situation. One of them told me that some of their tax preparers are older and simply always list the man as head of household.  They also told me that since I am not married this year I cannot be head of household as a single woman.  I guess my 4.5 year old is?  But wait, she's a single girl too!  :)

Snooks

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #3469 on: February 14, 2013, 03:13:58 PM »
I would have gone quite eHell unapproved.  And I'm a lot more shy in person than I am here!  I would have likely said something to the effect of "Look at our earnings, comparably.  Does it *really* look like he was the head of household?!"

I have spoken with quite a few people at the place about the entire situation. One of them told me that some of their tax preparers are older and simply always list the man as head of household.  They also told me that since I am not married this year I cannot be head of household as a single woman.  I guess my 4.5 year old is?  But wait, she's a single girl too!  :)

I'm guessing she'd do a better job of your taxes than those jokers!

Diane AKA Traska

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  • Or you can just call me Diane. (NE USA EHellion)
Re: "I'm never shopping THERE again!" Share your story!
« Reply #3470 on: February 14, 2013, 03:40:30 PM »
I would have gone quite eHell unapproved.  And I'm a lot more shy in person than I am here!  I would have likely said something to the effect of "Look at our earnings, comparably.  Does it *really* look like he was the head of household?!"

I have spoken with quite a few people at the place about the entire situation. One of them told me that some of their tax preparers are older and simply always list the man as head of household.  They also told me that since I am not married this year I cannot be head of household as a single woman.  I guess my 4.5 year old is?  But wait, she's a single girl too!  :)

My local supermarket sells the most lovely fish, whole fish for $10 a pound.  I want to take a $150 fish and beat them upside the head with it.
Location:
Philadelphia, PA

DottyG

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #3471 on: February 14, 2013, 04:09:00 PM »
TurtleDove, your story makes me angry on your behalf.  But there's also a part of me that almost laughed at the absurdity of it.  SERIOUSLY?!  You want to talk to my DEAD husband?!  And this makes sense to you people?!  I swear that would be a good submission to Not Always Working.


Piratelvr1121

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #3472 on: February 14, 2013, 04:10:42 PM »
I would have gone quite eHell unapproved.  And I'm a lot more shy in person than I am here!  I would have likely said something to the effect of "Look at our earnings, comparably.  Does it *really* look like he was the head of household?!"

I have spoken with quite a few people at the place about the entire situation. One of them told me that some of their tax preparers are older and simply always list the man as head of household.  They also told me that since I am not married this year I cannot be head of household as a single woman.  I guess my 4.5 year old is?  But wait, she's a single girl too!  :)

My local supermarket sells the most lovely fish, whole fish for $10 a pound.  I want to take a $150 fish and beat them upside the head with it.

Like this? http://www.youtube.com/watch?v=IhJQp-q1Y1s

And this is just so absurd I'd be looking for the cameras wondering when someone would pop out and say "Smile, you're on Candid Camera!!!"
Beyond a wholesome discipline, be gentle with yourself. You are a child of the universe, no less than the trees and the stars.  You have a right to be here. Be cheerful, strive to be happy. -Desiderata

mmswm

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #3473 on: February 14, 2013, 04:27:53 PM »
Turtledove, I would run, not walk, to a different tax prep company. I don't want to stray into legal advise, but I will say they'e told you several things that are incorrect. You don't need to be dealing with badly prepared taxes in addition to the other stuff.
Some people lift weights.  I lift measures.  It's a far more esoteric workout. - (Quoted from a personal friend)

Diane AKA Traska

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #3474 on: February 14, 2013, 04:41:23 PM »
I would have gone quite eHell unapproved.  And I'm a lot more shy in person than I am here!  I would have likely said something to the effect of "Look at our earnings, comparably.  Does it *really* look like he was the head of household?!"

I have spoken with quite a few people at the place about the entire situation. One of them told me that some of their tax preparers are older and simply always list the man as head of household.  They also told me that since I am not married this year I cannot be head of household as a single woman.  I guess my 4.5 year old is?  But wait, she's a single girl too!  :)

My local supermarket sells the most lovely fish, whole fish for $10 a pound.  I want to take a $150 fish and beat them upside the head with it.

Like this? http://www.youtube.com/watch?v=IhJQp-q1Y1s

And this is just so absurd I'd be looking for the cameras wondering when someone would pop out and say "Smile, you're on Candid Camera!!!"

More like a good baseball-like swing, both hands firmly on the tail.  WHAP
Location:
Philadelphia, PA

Piratelvr1121

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #3475 on: February 14, 2013, 04:57:44 PM »
While the fish dance is funny, the whap might be more satisfying. 
Beyond a wholesome discipline, be gentle with yourself. You are a child of the universe, no less than the trees and the stars.  You have a right to be here. Be cheerful, strive to be happy. -Desiderata

blueyzca01

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #3476 on: February 14, 2013, 05:16:02 PM »
This just happens a couple of weekends ago.

DH and I decided to buy a wedding band for me.  (When we got engaged and married, I was fine with just my engagement ring.  A couple of years later, and we're able to afford a band to go with it.)

I picked the ring, and handed my credit card to the salesman.  I get miles, so DH will just reimburse me.  THEY INSISTED ON PUTTING HIS NAME ON THE RECEIPT!!!!  Even though I paid for it with MY credit card.

Now, I do get it:  men probably still purchase more jewelry for women than women do for men.  And all sales advertising will probably come to the house addressed to DH.  Fine, ask for his name for the mailing list.  That would have been less weird.  But I was still really taken aback that they listed his name on the actual receipt.
No one ever says, "Why me?!?!" when something good happens.

Kaora

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #3477 on: February 14, 2013, 05:17:58 PM »
We'd stop shopping there if we could, but...

FedEx has delivered another package beyond reasonably damaged.  I've taken plenty of pictures of the damage, so maybe I could post a few a bit later, but...


I'm with you on this.  I wish I could stop any and all FedEx deliveries.  When I attend seminars that laud them as examples of customer service I want to scream.  >:(

Incident 1:
The library's main server went down causing us to stop all circulation (I will cut out the Dell problems and problems with the mailbox store folks).  Our new server has all our patron account information on it and is being FedEx-ed to us.  We pay extra for super speedy, before noon delivery. 

Our business manager's husband works at the local jetplex and calls her at 6 am to say the FedEx plane landed and he checked to see that our server was there.  He sends her a photo of the box!  Great!  Noon rolls by and no server.  I start calling the local office.  I'm first told that it was still in Memphis.  No, the tracking number has it arriving that morning and we've had visual confirmation that was 26 miles away.  No, it was delayed because of weather. 

1pm rolls by and I call again.  Oh, it's arrived and is on the truck for delivery.  It will be there after all the other packages in Our City are delivered.  Why?  We know it was at the airport at 6am and we paid for super speedy delivery.  "I'm sorry, there's no guarantee now because of the weather delay." 

At 4pm we hear a big thump behind the library.  The delivery woman rolled the box off the end of the truck.  She drags through wet puddles into the building.  The box had huge, wet holes in it.  Do I need to say I was unhappy? 

I take photos of the box, print all the tracking information, and have statements from the jetplex cargo folks attesting the box arrived by 6am.  I send it all to the local and national offices of FedEx.  The ultimate response was, "Sorry, it was a weather delay and we're not responsible."   

Incident 2:
We have ordered new shelving and the owner of the library shelving company has come himself from 100 miles away.  He wants to introduce a new assistant.  Assistant accidentally leaves his portfolio binder here with all his client contact in it.  Assistant calls and says that FedEx will be picking up the binder.  Fine, we box it up and it gets picked up. 

Two weeks later the assistant calls and asks about his binder.  We explain that it was picked up two weeks ago and we don't have it.  A month later FedEx brings me a box.  Yes, you guessed it--the poor assistant's binder is delivered.  The delivery address is clearly in the city 100 miles away.  Ours is the pickup address.  Where it has been the entire time is a mystery.  I take it to the post office and send it with a return receipt.  Two days later assistant has it in hand. 

Please don't send me anything via FedEx!

Right on point!  We've had repeated offenses with them (re: It's not the first time this crap has happened), and believe it or not, we've had boxes turn up in worse shape then the one I described.  One of them was practically collapsed, the top had fallen into the box and was ripped to shreds.  Plus, to make our lives interesting, the box had lilac scented dish detergent, and the bottles had all broken open because of the mistreating.  This also soaked the box in the liquid, and was part of its downfall.

This was inside another box, so we didn't notice anything funny until after we opened the nearly new looking box! >:( Yes, they KNEW it was damaged to have reboxed it!  And our house smelled like a faux lilac scented mess for weeks, the smell was absolutely awful. :-X Never again...

Mental Magpie

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #3478 on: February 14, 2013, 05:54:42 PM »
This just happens a couple of weekends ago.

DH and I decided to buy a wedding band for me.  (When we got engaged and married, I was fine with just my engagement ring.  A couple of years later, and we're able to afford a band to go with it.)

I picked the ring, and handed my credit card to the salesman.  I get miles, so DH will just reimburse me.  THEY INSISTED ON PUTTING HIS NAME ON THE RECEIPT!!!!  Even though I paid for it with MY credit card.

Now, I do get it:  men probably still purchase more jewelry for women than women do for men.  And all sales advertising will probably come to the house addressed to DH.  Fine, ask for his name for the mailing list.  That would have been less weird.  But I was still really taken aback that they listed his name on the actual receipt.

I'd have refused right then and there simply on principle.  I also would have told them exactly why.

Dazi

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #3479 on: February 14, 2013, 08:45:45 PM »
All these stories are reminding me about the time I went to buy my first NEW car.

The first place I went to, the salesman asked to speak to my husband.  I was single.  Then he asked to talk to my father.  He lived in another state.  I think after that he tried brother and boyfriend.

I told him some very non ehell approved things and went across the street to another dealership.  The sales person was very nice there and had no problem selling to a single young woman. 

That was over a decade ago and I still have that car.
Meditate. Live purely. Quiet the mind. Do your work with mastery. Like the moon, come out from behind the clouds! Shine. ---Gautama Buddah