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### Author Topic: "I'm never shopping THERE again!" Share your story!  (Read 1371709 times)

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#### Mental Magpie

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##### Re: "I'm never shopping THERE again!" Share your story!
« Reply #4275 on: June 11, 2013, 01:16:40 AM »
That reminds me of the comedian George Wallace, who used to do a routine about opening a new back account, and they asked him who was authorised to deposit money in it.  He pondered then answered, "Anybody...anyone who wants to put money in my account is welcome to."

But that a joke, for Pete's sake!

In Denmark, all you need in order to deposit money into an account is the account number. Makes making money transfers wonderfully easy

Heck, here in Colorado, I don't even need that. I pay my rent by taking the cash and stopping by my landlady's bank. I give the teller her name and address, and the teller looks up the account info and deposits the money. Works like a charm.

#### BabyMama

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##### Re: "I'm never shopping THERE again!" Share your story!
« Reply #4278 on: June 17, 2013, 09:04:44 AM »
Olive Garden. Sigh.

On Friday, I got off work at 11. I had to be somewhere at 12:10, and am a slow eater, but was very hungry. Olive Garden was right next to where I needed to be, so I figured I could grab their soup, salad, and breadsticks and be on my way.

Get there at 11:15. There's a party of four that comes in after me. We're both placed in the back room area; they're about three tables away. Right after, 3 people in a party of 8 come in and are sat in our same area. Both tables have a different server, and 3 different hostesses have been back in that area. There were several waitstaff hanging around the hostess' stand and in the waiter's area. My car had been the third in the lot, so it wasn't busy at all.

The party of 4 gets water and they peruse the menu. The 3 people decide to wait until the rest of their party arrives. The party of 4 orders. The other party trickles in, and are brought beverages as they ask for them. The party of 4 gets their salad. I can see both waiters standing in the waiter's area, chit chatting to each other. We're both directly in our lines of sight. I look around, fold my menu, make it clear that I'm ready to order. I don't know if they're ignoring me or what, but IMO it would be pretty hard not to notice that I'm there. Nobody gets close enough to flag down though.

25 minutes pass; the party of 4 is on their second bowl of salad. I get up and leave, and stop by the hostess' station to let them know why. The hostess is appalled. The manager gave me a gift card and offered to bring me some food (at this point I only had about 20 minutes left and didn't really want to be there anyway.)

I suppose I'll go back sometime to redeem the gift card, but it won't be any time soon. I have never had good luck there--I expect because I'm frequently a single diner. I probably should have spoken up/flagged someone down, but it kind of got to the point where I wondered how long they would make me wait.

#### ica171

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##### Re: "I'm never shopping THERE again!" Share your story!
« Reply #4279 on: June 17, 2013, 10:17:51 AM »
I've never been a waitress, but I assume there's some sort of system for the hostesses to tell the wait staff that someone has been seated in their section. I wonder if anyone told your waiter about you, and if not, if everyone just assumed that you were someone else's customer. It doesn't excuse it; someone should have noticed you were sitting there without water and still with a menu after ten minutes and stopped by to ask if you'd been served, but I'd give them another chance. But I love cheap pasta.

#### siamesecat2965

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##### Re: "I'm never shopping THERE again!" Share your story!
« Reply #4280 on: June 17, 2013, 10:23:11 AM »
I've never been a waitress, but I assume there's some sort of system for the hostesses to tell the wait staff that someone has been seated in their section. I wonder if anyone told your waiter about you, and if not, if everyone just assumed that you were someone else's customer. It doesn't excuse it; someone should have noticed you were sitting there without water and still with a menu after ten minutes and stopped by to ask if you'd been served, but I'd give them another chance. But I love cheap pasta.

Yes and no. I know from the one summer I did it, you knew which sections was yours, and it was up to you to keep an eye out for any tables that were seated in your section. That being said, sometimes if we were really busy, maybe in the kitchen getting drinks, the hostess would lt us know she had just sat someone in our section.

I also would notice, if were weren't busy, if another server's table had drinks etc. and if it seemed no one had gone to them, I would at least get drinks for them, and let their server know hey, you ahve a table.

#### BabyMama

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##### Re: "I'm never shopping THERE again!" Share your story!
« Reply #4281 on: June 17, 2013, 10:42:23 AM »
I've never been a waitress, but I assume there's some sort of system for the hostesses to tell the wait staff that someone has been seated in their section. I wonder if anyone told your waiter about you, and if not, if everyone just assumed that you were someone else's customer. It doesn't excuse it; someone should have noticed you were sitting there without water and still with a menu after ten minutes and stopped by to ask if you'd been served, but I'd give them another chance. But I love cheap pasta.

They had a sheet that they checked, marking which section I was in (not sure what other info was on it, but the hostess definitely checked the seating chart.) I do wish I had known what had happened--nobody really did see me, the waiter was MIA, whatever, just out of curiosity. It was just irksome--really, waitress? You didn't notice after you brought the other table their second bowl of salad that I still don't have a water? Sigh.

At least I got the quiet reading time I wanted

#### Outdoor Girl

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##### Re: "I'm never shopping THERE again!" Share your story!
« Reply #4282 on: June 17, 2013, 11:00:54 AM »
Some friends and I were doing a bit of a driving tour one day.  We decided to stop and have dinner.  We had to wait a couple of minutes and a couple of groups came in behind us.  We were all seated in this one back section, with us being seated first.  Another group was seated a few minutes after the initial groups were seated.

All of the other groups had drink and food orders taken and no one had even stopped by our table.  So we got up and left.  I did tell the manager that we were leaving and I told him why.  He was trying to get us to stay by comping stuff but I just told him, 'No, we are leaving', and we walked out.

We ended up driving over an hour home back to the home city of one of my friends and went to a restaurant there that served the same kind of food we were hoping to eat at the other place.  By this time, it was after 8:00 pm and the restaurant was dead.  In fact, they were about to close the doors when we walked in.  Fortunately, one of my friends knew the waiter and he went back and asked the chef if he was willing to cook for us.  We got a great meal, my friend was able to catch up with the waiter and we left a good tip.
After cleaning out my Dad's house, I have this advice:  If you haven't used it in a year, throw it out!!!!.
Ontario

#### gingerzing

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##### Re: "I'm never shopping THERE again!" Share your story!
« Reply #4283 on: June 17, 2013, 01:20:52 PM »
Local sports pub.
DH and I were trying to decide on some place to eat semi-close to the house.  Two of the places that we stopped at/drove by were closed.  (one closed on Mondays & Tuesdays and the other was closed due to a family emergency)
I suddenly remembered that we hadn't tried the pub that was only a few blocks away.  We drove in and it was mostly empty.  The hostess sat us in the dining area.  All booths and sort of blocked off from the other side of the dining room since the middle booths had a higher wall in between middle booths but not in the line of booths.

Dining area booths
___  ___|___   ___ ]     windowed wall looking
___   _x_|___   ___ ]     into bar area
___   ___|___   __   ]
___  ___|_us   __   ]
___  ___|___   __   ]

We were sitting at "us" booth and there was a small boy and his dad sitting on the other side of the booths at about "x".  Besides the hostess, there were 2 waitstaff and at least one bartender in the bar area.
As we waited for our water, I had decided on an appetizer to split with DH and we both figured out what meal we wanted and we talked about trying a local beer.  Five minutes passed and no water.  Hurmph.  I don't need an appetizer.  At the 10 minute mark, a waitress came over to the dining side, but to check on the  "such a cute little boy".  When she went to leave the area, she purposefully turned her head so she didn't see me try to flag her down.  (Yes, suddenly turning to look at the wall leads me to believe she didn't want to wait on us.)  At my insistence, I gave them another 5 minutes.  Still with no water, we got up and walked out.  The hostess, still at her stand, gave us a chirpy "Thanks for eating with us."  DH had a steel grip on my arm so I couldn't turn back and explain that not only did we NOT eat but we didn't get water.

#### Shalamar

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##### Re: "I'm never shopping THERE again!" Share your story!
« Reply #4284 on: June 17, 2013, 04:14:55 PM »
Why?  I think you or your husband should definitely have let the hostess know that you were leaving hungry and thirsty because you'd had terrible service.

#### ica171

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##### Re: "I'm never shopping THERE again!" Share your story!
« Reply #4285 on: June 17, 2013, 05:15:17 PM »
Why?  I think you or your husband should definitely have let the hostess know that you were leaving hungry and thirsty because you'd had terrible service.

POD. Unless you have a history of screaming obscenities at hostesses, I think your DH was rude to grab your arm and not let you tell the restaurant that their service was unacceptable.

#### Rose

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##### Re: "I'm never shopping THERE again!" Share your story!
« Reply #4286 on: June 18, 2013, 07:25:07 PM »
Old Navy!

I picked up a cute outfit for my 3 week old grandson. While waiting in line I picked up a cute reusable bag from a rack by the checkout. When I got to the cashier she took my items and opened the reusable bag, looked in it and asked if it was my bag. I didn't think twice and answered not yet, I picked it up from that rack. She finished my transaction and I left. I met a friend and wanted to show him the outfit. Instead of baby clothes I pulled out the filthiest pair of socks you could imagine.

I called the store manager and she was very snippy. So I went to their website and left a message. Corporate called me within 12 hours, apologized profusely and sent me a gift card for my trouble. A couple of weeks later my youngest DD was home from college and needed shorts. I took the gift card to the same ON. They said the card was worth \$10. less than I had been told it was worth. Sigh. I had to pull out the letter from the corporate office to show them the stated amount.

I may shop at ON again, but not that store!

#### Softly Spoken

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##### Re: "I'm never shopping THERE again!" Share your story!
« Reply #4287 on: June 18, 2013, 09:40:51 PM »
This isn't my story, but my brother came home today and told me he isn't setting foot in our neighborhood Safeway again. I asked why and he told me about the following bewildering experience:

He was standing at the customer service counter to get his lottery tickets. He rang the bell etc. and waited. A staff member eventually came over from the checkout area and said "We can't help you."
...
Not "we're really busy but I'll find someone to help you soon." Not "Sorry the Customer Service (wrongly named apparently!) desk is closed right now." He just said "We're too busy right now so we can't help you." Basically my brother felt he was told to go home because he wasn't going to be served. He said the man made a point of saying the Customer Service desk was NOT closed...they just...couldn't help him...for some reason.

I am still trying to get my brain around it, but essentially as I understand it - my brother went into Safeway to get service that they do all day every day and was told "that will not be possible" with no explanation or alternative given. If something can't be done customers usually have the option to wait or come back later. It was the finality of the exchange, with no apology or options provided, that soured my brother.

I told him he should have asked for the manager, but he has chosen the slightly more PA route of "never shopping there again" even though it is the only supermarket within walking distance.

I still wish I knew what that employee was thinking!
"... for there is nothing either good or bad, but thinking makes it so."
-William Shakespeare

"We find comfort among those who agree with us - growth among those who don't."  ~Frank A. Clark

#### Slartibartfast

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##### Re: "I'm never shopping THERE again!" Share your story!
« Reply #4288 on: June 18, 2013, 10:40:26 PM »
I still wish I knew what that employee was thinking!

Probably "My boss isn't watching me right now and I want to finish this phone call / game / conversation / drink."  And betting that the customer won't complain up the chain.

#### gingerzing

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##### Re: "I'm never shopping THERE again!" Share your story!
« Reply #4289 on: June 19, 2013, 01:48:04 PM »
Why?  I think you or your husband should definitely have let the hostess know that you were leaving hungry and thirsty because you'd had terrible service.

POD. Unless you have a history of screaming obscenities at hostesses, I think your DH was rude to grab your arm and not let you tell the restaurant that their service was unacceptable.

No history of obscenities.     But I do write a mean "Dear manager" letter that are, apparently, glorious to read.   For some reason, can't remember why, I didn't even do that for this place.
I think that DH just had my arm (escort like, not grabbed) as we walked out.  And stopped me only because he wasn't in the mood to wait around for whatever happened from my chat or to wait for a manager - since it took forever for a mere waitress to acknowledge us.
He and I were hungry and we needed to find some place else to eat.